Page 1 Color Controller E-820 CONFIGURATION GUIDE For use with the following color copiers: Ricoh Aﬁcio Color 6513 Gestetner CS213d RexRotary CS813d nashuatec CS513d infotec 7513 Savin SDC413 Lanier 5813...
Page 2 ™ This manual is part of a set of Color Controller E-820 documentation that includes About the the following manuals for users and system administrators: Documentation • The Quick Start Guide summarizes the steps for conﬁguring the E-820 and printing. It also describes how to access the online documentation.
Page 3 Copyright © 2002 Electronics For Imaging, Inc. All rights reserved. This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Electronics For Imaging, Inc., except as expressly permitted herein.
Page 4 FCC Information WARNING: FCC Regulations state that any unauthorized changes or modiﬁcations to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. Class A Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 5 Conﬁdentiality You agree to hold the Software in conﬁdence, disclosing the Software only to authorized users having a need to use the Software as permitted by this Agreement and to take all reasonable precautions to prevent disclosure to other parties. Remedies and Termination Unauthorized use, copying or disclosure of the Software, or any breach of this Agreement will result in automatic termination of this license and will make available to EFI other legal remedies.
Page 7: Table Of Contents
Contents About the Documentation Introduction About this manual Chapter 1: Connecting to the Network E-820 on the network Stages of installation on the network Quick path to installation Connecting network cable to the E-820 1-10 Back view of the E-820 1-10 Ethernet connection 1-11...
Page 8 viii Contents Chapter 3: Preparing for E-820 Setup Levels of access and control E-820 print connections Passwords WebTools Control level scenarios E-820 system software About Setup Local Setup from the E-820 Network server setup requirements Ensuring the copier connection 3-10 Ensuring virus-free operation of the E-820 on a network 3-10 About the E-820 default password...
Page 9 ix Contents PostScript Setup options 4-40 Color Setup options 4-44 Administrative functions in the Setup menu 4-47 Job Log Setup 4-47 Exit Setup 4-48 Chapter 5: Setting up the E-820 from a Windows Computer Accessing Setup Local Fiery Setup Remote Fiery Setup General Setup options Job Log Setup Network Setup...
Page 10 x Contents Chapter 7: Administering the E-820 Administrator functions Setting passwords Passwords from the Control Panel Passwords Clearing the E-820 Restoring the E-820 to factory defaults Managing Address books Printing a Conﬁguration page from the Control Panel Maintaining optimal E-820 performance 7-10 Starting and shutting down the E-820 7-11...
Page 11: About This Manual
xi About this manual This manual is intended for anyone who is responsible for integrating the Introduction Color Controller E-820 into a business environment that includes networked personal computers. After setting up the Color Controller E-820 and client workstations, individual users can print to the Color Controller E-820 as a high-performance color printer.
Page 12 xii Introduction • Using the E-820 in mixed network environments • Setting up a Token Ring connection The network guidelines in this book are not intended to replace the services of an experienced network engineer. This manual is organized as follows: •...
Page 13: Chapter 1: Connecting To The Network
1-1 E-820 on the network This chapter summarizes the stages in setting up the E-820, and includes diagrams Chapter 1: that refer you to other chapters or other manuals for completing your installation. Connecting to Check those references to ﬁnd the information you need quickly. the Network E-820 on the network When the E-820 is connected to a network, it behaves as a networked PostScript...
Page 14: Stages Of Installation On The Network
1-2 Connecting to the Network Stages of installation on the network Installation can be performed by a network or printing administrator. The stages of a successful installation are: • Physically connecting the E-820 to a functioning network Prepare a network node for the E-820—obtain cable, route it to the location where the E-820 will be installed (near the copier), and attach the cable to the network interface of the E-820 (see page 3-10...
Page 15 1-3 Stages of installation on the network Summary of E-820 network installation Prepare a network node. Connect the E-820 to the ONNECTION E-820 copier and the network. If you use a computer running Command WorkStation software, connect it to the network. ERVER CONFIGURATION Network server Conﬁgure UNIX, Windows NT 4.0/2000, and IPX...
Page 16: Quick Path To Installation
1-4 Connecting to the Network Quick path to installation The diagrams on the following pages show typical systems you can use to print and run Fiery software from remote workstations. Find the page with your preferred platform and network type, and then look up the setup procedures referenced in the “Key to setup”...
Page 17 1-5 Quick path to installation Mac OS environment with AppleTalk Key to setup: 1 Mac OS computer User Software Installation Guide 2 Fiery Setup Chapter 4 E-820 connected to copier TCP/IP (http) for WebTools AppleTalk Mac OS computer Mac OS computer Mac OS computers can print directly.
Page 18 1-6 Connecting to the Network Windows computers in a Novell environment Key to setup: 1 NetWare server page 2-14 2 E-820 Setup Chapter 4 Another supported 3 NetWare client User Software Installation Guide protocol 4 Windows computer with SPX page 2-9 E-820 connected to copier NetWare server TCP/IP (http) for WebTools...
Page 19 1-7 Quick path to installation Windows NT 4.0/2000 Server environment Key to setup: 1 Windows NT 4.0 Server page 2-3 2 E-820 Setup Chapter 4 3 Windows NT 4.0 client page 2-6 Another supported protocol E-820 connected to copier Windows NT Workstation or Windows NT Server acting as print server LAN with...
Page 20 1-8 Connecting to the Network Windows computers using Windows printing Key to setup: 1 Windows computer User Software Installation Guide 2 E-820 Setup Chapter 4 Another supported protocol E-820 connected to copier TCP/IP (nbt) Windows computer Windows computer Windows computer For Windows printing Windows (SMB) printing enabled on the E-820 Windows NetBios and TCP/IP enabled on the...
Page 21 1-9 Quick path to installation UNIX workstations and Windows computers on a TCP/IP network Key to setup: 1 UNIX server/host page 2-17 2 E-820 Setup Chapter 4 Another supported 3 UNIX workstation page 2-17 protocol 4 TCP/IP client User Software Installation Guide, Chapter 4 5 Windows NT 4.0 client page 2-6 E-820 connected to copier...
Page 22: Connecting Network Cable To The
1-10 Connecting to the Network Connecting network cable to the E-820 In this section, the back panel of the E-820 is illustrated, followed by information for connecting to the Ethernet board. For information about connecting to a Token Ring network, see Appendix Turn off the E-820 before attaching it to any network device.
Page 23: Ethernet Connection
1-11 Connecting network cable to the E-820 Ethernet connection For Ethernet connections, the E-820 supports Unshielded Twisted Pair (UTP) cabling, deﬁned as Category 5 for use with 100BaseT; or as Category 3, Category 4, or Category 5 for use with 10BaseT. The cable uses an 8-pin RJ-45 connector that plugs into the RJ-45 socket on the E-820.
Page 25: Chapter 2: Setting Up Network Servers
2-1 E-820 on a TCP/IP network with Windows NT 4.0/2000/XP This chapter describes environments that typically include one or more network Chapter 2: servers—Novell NetWare servers and Windows NT 4.0/2000 servers—that share Setting up printing to the E-820. It describes setting up servers that use IPX/SPX or TCP/IP Network Servers protocols for communicating with the E-820.
Page 26: Tips For Experts-Windows Nt 4.0/2000/Xp With Tcp/Ip
2-2 Setting up Network Servers With TCP/IP protocols loaded, you can run Fiery utilities and WebTools from a Windows computer. The Windows NT 4.0/2000 server can also use AppleTalk protocols to print to the E-820 as an alternative to TCP/IP. When you create a printer to share with AppleTalk users, do not “capture”...
Page 27: Configuring A Windows Nt 4.0/2000 Server To Communicate With The
2-3 E-820 on a TCP/IP network with Windows NT 4.0/2000/XP • For Windows NT 4.0/2000/XP, install the appropriate printer driver ﬁles on the Windows NT 4.0/2000 server. For more information, see the User Software Installation Guide. • Repeat the installation for all users who print to the E-820. Each server and workstation running the Fiery utilities with TCP/IP also needs the TCP/IP protocol and the Fiery utility software.
Page 28 2-4 Setting up Network Servers Adding the E-820 to the TCP/IP network If your TCP/IP network consists of Windows NT 4.0/2000 servers, and Windows NT 4.0/2000/XP clients, follow the procedures in this section. If the network also includes UNIX workstations, see also the procedures on page 2-18.
Page 29 2-5 E-820 on a TCP/IP network with Windows NT 4.0/2000/XP Installing the E-820 as a shared printer The ﬁrst step in creating a printer is installing the printer driver ﬁles, which give your applications access to printer features. For every workstation that will print directly and independently to the E-820, you can use the installation instructions in the User Software Installation...
Page 30 2-6 Setting up Network Servers Conﬁguring clients of a Windows NT 4.0/2000 server Each client of a Windows NT 4.0/2000 server is already using a network protocol to communicate with the server. Each client can print to the E-820 if it has been shared by a Windows NT 4.0/2000 server or a Windows NT 4.0/2000/XP computer.
Page 31 2-7 E-820 on a TCP/IP network with Windows NT 4.0/2000/XP Conﬁguring Windows computers without a Windows NT 4.0 server If your network does not have a Windows NT 4.0/2000 server, Windows 9x/Me and Windows NT 4.0/2000/XP workstations can still print to the E-820. This method of printing is called Windows, or SMB printing.
Page 32: E-820 On A Netware 4.X Or 5.X Network
2-8 Setting up Network Servers E-820 on a NetWare 4.x or 5.x network The NetWise ™ features built into the E-820 support the following network operating environments: • NetWare 4.x or 5.x—NDS (Novell Directory Services) • Servers running NetWare 4.x or 5.x in bindery emulation mode For Ethernet-based networks, the IPX/SPX protocol is supported.
Page 33: Tips For Experts-Ipx Networks
2-9 E-820 on a NetWare 4.x or 5.x network Tips for experts—IPX networks Setting up the E-820 is similar to setting up any other PostScript printer on the network. The E-820 with IPX connections has the following characteristics: • A minimum connection to the E-820 consists of a NetWare ﬁle server, a NetWare print server, and a NetWare queue.
Page 34: Configuring A Netware 4.X Server For Printing
2-10 Setting up Network Servers You do not need to rerun Setup when you add or remove a NetWare queue; however, you should restart the E-820 after you create or remove a queue. When the E-820 is conﬁgured to connect to a NetWare server, it polls the NetWare server for jobs in each of its queues.
Page 35 2-11 E-820 on a NetWare 4.x or 5.x network Conﬁguring an NDS connection Abbreviations: FS = ﬁle server PS = print server PQ = print queue (on the NetWare server) In Setup from On NDS FS On client workstation Command WorkStation In NETADMIN: Port Setup Install user software.
Page 36 2-12 Setting up Network Servers Setting up an NDS connection In NDS, all NetWare entities (objects) are organized in a hierarchical tree structure. Objects have a name, properties, and a context that deﬁnes the location of the object in the directory tree. For the E-820, you are mainly concerned with deﬁning a printer, a print server object, and one or more print queue objects.
Page 37 2-13 E-820 on a NetWare 4.x or 5.x network Setting up a NetWare print queue for bindery For NetWare 4.x in emulation mode, the NetWare print server and print queue for the E-820 are created and conﬁgured from NetWare Print Console (PCONSOLE), a NetWare utility that is stored in the NetWare PUBLIC directory.
Page 38: E-820 On A Netware 5.X Network With Ndps
2-14 Setting up Network Servers E-820 on a NetWare 5.x network with NDPS The E-820 supports printing over a NetWare 5.x network running either the TCP/IP protocols or the IPX protocol. For pure IP printing, the E-820 takes advantage of features in NDPS (Novell Distributed Print Services).
Page 39: Configuring A Netware 5.X Server For Printing
2-15 E-820 on a NetWare 5.x network with NDPS Conﬁguring a NetWare 5.x server for printing Before you begin The following procedures assume NDPS has been installed during NetWare 5.x installation and that a Broker is running on the server. Unless you have manually unloaded the Broker, it loads and runs when you install NDPS.
Page 40 2-16 Setting up Network Servers Setting up the E-820 on a NetWare 5.x network Depending on the security needs at your organization, you can set up the E-820 as a Public Access printer or a Controlled Access printer. The following procedure describes setting up a Public Access printer.
Page 41: E-820 On A Network With Unix Workstations
2-17 E-820 on a network with UNIX workstations 9. For Printer Name, enter the name of the E-820 print connection you want users to print to, and then click Finish. This name must be either print hold 10. In the Select Printer Drivers dialog box, select the printer driver for Windows 9x/Me and the driver for Windows NT 4.0/2000/XP.
Page 42: Important Note About The Remote Printer Name
2-18 Setting up Network Servers The following information applies especially to the E-820: • The E-820 is a printer controller that understands lpd protocols. • The E-820 has a remote printer name you must use in order to communicate with it successfully.
Page 43 2-19 E-820 on a network with UNIX workstations E-820 UNIX O SET UP PRINTING ON SYSTEMS 1. Specify the appropriate settings in E-820 Server Setup. To access E-820 Setup, see page 4-8. 2. Specify the appropriate settings in E-820 Network Setup. Enter a valid IP address, subnet mask, and gateway address for the E-820.
Page 44: Managing Print Jobs
2-20 Setting up Network Servers E-820 O PRINT TO THE • On a UNIX system running SunOS 4.x or other BSD-based variant, use the lpr command to send a job to the E-820. • On a UNIX system running Solaris 2.x or any System V implementation of UNIX, use the lp command to send a job to the E-820.
Page 45: Levels Of Access And Control
3-1 Levels of access and control To prepare for printing at your site, you must do some initial E-820 conﬁguration, or Chapter 3: Setup, to specify the network environment and the kind of printing you will do. Before Preparing for you perform Setup, you must decide the levels of access you will implement for your E-820 Setup site.
Page 46 3-2 Preparing for E-820 Setup In addition, you can enable the Printed queue, which is a storage area for the most recent jobs from the Print queue. The Printed queue makes it convenient to reprint those jobs. In Setup, you can enable the Printed queue and specify the maximum number of jobs retained in the queue (see page 4-12).
Page 47: Passwords
3-3 Levels of access and control Passwords You can implement passwords as a means of controlling access to E-820 functions. The E-820 allows you to set the following passwords in Setup: • Administrator—from the Control Panel or Command WorkStation (or local Setup, if you have installed the Fiery Advanced Controller Interface) •...
Page 48: Webtools
3-4 Preparing for E-820 Setup WebTools The E-820 can support Internet or intranet access with WebTools from Windows computers. To enable use of WebTools, you must do the following in Setup: • Enable TCP/IP • Set an IP address, subnet mask, and gateway address for the E-820 •...
Page 49 3-5 Levels of access and control WebLink WebLink provides all users with a link to an address on the Internet. To change the WebLink Internet address, see page 6-3. This function requires the Administrator password, if one has been set (see “Passwords”...
Page 50: Control Level Scenarios
3-6 Preparing for E-820 Setup Control level scenarios Typical scenarios of access and control, ranging from minimum control to maximum control, are described in this section. Choose the scenario that best matches your site requirements, and then refer to the corresponding number in the table for guidance on how to conﬁgure your system for those requirements.
Page 51: E-820 System Software
3-7 E-820 system software Use these settings in Setup (Minimum) (Maximum) Enable Direct connection √ √ √ Enable Print queue √ √ √ √ Enable Web Services √ √ √ Set an Administrator Password √ √ √ √ (strongly recommended ) Set an Operator password √...
Page 52: About Setup
3-8 Preparing for E-820 Setup About Setup Setup conﬁgures the E-820 to communicate with other devices and manage print jobs. You must perform Setup the ﬁrst time you turn on the E-820 after new system software is loaded, or any time Server software is reinstalled. An initial Setup using default settings is adequate for allowing users to print to the E-820 and use the WebTools.
Page 53: Network Server Setup Requirements
3-9 About Setup Network server setup requirements For Token Ring, Novell, and Windows NT 4.0/2000 (using TCP/IP) networks, you must conﬁgure the network servers for printing to the E-820 before you conﬁgure E-820 network settings in Setup. For chapter references to information about network server Setup, see the diagrams in Chapter To conﬁgure network settings in Setup, you must have a live network connection, so...
Page 54: Ensuring The Copier Connection
3-10 Preparing for E-820 Setup Ensuring the copier connection Complete the following steps before you conﬁgure the E-820 and the workstations that will print to the E-820. A service technician will have performed some initial installation. E-820 O PREPARE FOR CONFIGURATION 1.
Page 55 3-11 About Setup E-820 O SCAN THE FROM A INDOWS COMPUTER 1. Disable all the print connections published in Server Setup and Printer Setup. In Server Setup, set Enable Printed Queue to No. In Printer Setup, set the following: • Publish Direct Connection to No •...
Page 56: About The E-820 Default Password
3-12 Preparing for E-820 Setup When no jobs are processing or printing, scanning is complete within 10 minutes.When jobs are processing or printing and the E-820 hard disk has limited free disk space available, scanning takes considerably longer. About the E-820 default password The E-820 is set with the Windows NT default password, “Fiery.1”...
Page 57 3-13 About Setup E-820 NT 4.0/2000/XP O CHANGE THE DEFAULT PASSWORD FROM WINDOWS 1. Press Ctrl+Alt+Delete on the Windows keyboard. The Windows Security dialog box appears. If you are using the Welcome screen on Windows XP, the Windows Task Manager dialog box appears. To access the Windows Security dialog box, you need to disable the Welcome screen.
Page 59: Chapter 4: Performing Setup From The Control Panel
4-1 E-820 Setup from the Control Panel Setup is required the ﬁrst time the E-820 is turned on after new system software is Chapter 4: loaded. In this initial Setup, you (or the service technician who loads the software) Performing choose the language to use for E-820 Control Panel menus and messages.
Page 60: E-820 Control Panel
4-2 Performing Setup from the Control Panel • Up and down arrow buttons—scroll menus, options, and settings • Menu button—cancels without saving changes; also toggles to the Functions menu E-820 Control Panel Activity light Line selection buttons Display window Up button Menu button Down button E-820 Control Panel...
Page 61: Activity Light
4-3 E-820 Control Panel Activity light The activity light indicates the current E-820 activity. If the light is: Solid red An error has occurred, causing the E-820 to be disabled. Flashing red An error has occurred, causing printing to be disabled, but the E-820 is capable of processing.
Page 62: Display Window
4-4 Performing Setup from the Control Panel Display window The display window provides information about the status of the E-820, displays menu information, and allows you to view and edit information in the Setup menus. The status area at the bottom of the display window displays the screen name and highlights one of the icons to indicate what the E-820 is doing.
Page 63 4-5 E-820 Control Panel Info When the E-820 is not processing or printing a job, it displays information about Status the current server and software: —The E-820 name, as it is conﬁgured in Setup. Server Name —The current status of the E-820. The E-820 status can be: Idle, Status Initializing, Busy, Processing, or Printing.
Page 64: Functions Menu
4-6 Performing Setup from the Control Panel Functions menu The Functions menu provides many of the options available from Command WorkStation. Choose the following commands from this menu: Print Pages Print special pages from the E-820. You can print the following pages from the submenu that appears: —A Test Page allows you to conﬁrm that the E-820 is properly Test Page...
Page 65 4-7 E-820 Control Panel Shut Down Shut down all E-820 activity in the correct manner and then restart. Use this option instead of the power switch on the back of the E-820. The following options are available from the submenu that appears: Restart Server —Restarts the server without shutting down the E-820 hard disk.
Page 66: Accessing Setup Options
4-8 Performing Setup from the Control Panel Accessing Setup options E-820 O ACCESS ETUP WHEN THE IS AT 1. Make sure the information screen on the Control Panel reads Idle. If Printing or RIPping appears, the E-820 is processing and you must wait until the system ﬁnishes and reaches the Idle state.
Page 67: Types Of Setup Screens
4-9 E-820 Control Panel O PRINT THE ONTROL ANEL 1. At the Control Panel, press the Menu button to access the Functions menu. 2. Press the button next to Print Pages. The display window displays the ﬁrst four types of pages you can print. To see the remaining types of pages, press the down arrow button.
Page 68 4-10 Performing Setup from the Control Panel Example: Multiple choice Publish Print Queue Publish Print Queue Printer Setup Printer Setup Press the up or down When the setting you want arrow buttons to display the appears, press the button other option or options. beside OK to continue.
Page 69: Server Setup Options
4-11 Server Setup options Menu more than once to return to the top level for the particular Setup in which you are working. Once at the top level, you can enter a Setup menu again, or exit without making changes. When you have entered the settings, you need to save the changes.
Page 70 4-12 Performing Setup from the Control Panel Print Start Page Yes/No [No] Specify whether the E-820 should print a start page every time it restarts. The start page displays information about the E-820, including the server name, current date and time, amount of memory installed in the E-820, network protocols enabled, and connections published.
Page 71: Network Setup Options
4-13 Network Setup options Clear Each Scan Job After 1 day/Now/Manually/After 1 week [After 1 day] Specify how you want to remove scanned data from the hard disk. If you select Manually, the scanned data remains on the hard disk until speciﬁcally deleted, or until all scanned jobs are cleared by the Administrator.
Page 72 4-14 Performing Setup from the Control Panel The available network types, and the Setup areas that pertain to them, are summarized in the following table. For this Network or Use this Use this Use this Connection Type Port Setup Protocol Setup Service Setup AppleTalk over Ethernet Ethernet Setup...
Page 73 4-15 Network Setup options O ACCESS ETWORK ETUP OPTIONS 1. Conﬁrm that the network cable is connected to the E-820. During Network Setup, the E-820 queries the network for zones, servers, and server-based queues. If you perform Network Setup without a connected and functioning network, default settings are used that may not meet your needs.
Page 74: Port Setup Options
4-16 Performing Setup from the Control Panel Port Setup options You cannot enable Ethernet and Token Ring simultaneously. To conﬁgure the Exit Port Setup Ethernet Setup E-820, choose the port type you use and enter the settings for that port. Since Token Ring Setup network setups are nested, the names of higher-level menus are shown in this Port Setup...
Page 75: Protocol Setup Options
4-17 Network Setup options Source Routing Request All Routes Yes/No [No] This option appears only if you enabled Source Routing. Select Yes if you want the Request Packet to travel to its destination by all routes. Source Routing Respond All Routes Yes/No [Yes] This option appears only if you answered No to the previous option.
Page 76 4-18 Performing Setup from the Control Panel TCP/IP Setup options To conﬁgure the E-820 for TCP/IP, choose TCP/IP Setup. Exit Protocol Setup AppleTalk Setup TCP/IP Setup IPX/SPX Setup Choose Ethernet Setup and enter the appropriate settings. Choose each network Protocol Setup type you use (Ethernet and/or Token Ring) and enter the appropriate settings.
Page 77 4-19 Network Setup options Enable Auto IP Configuration Yes/No [Yes] Select Yes to allow the E-820 to obtain its Ethernet IP address by searching the network. Depending on your network and the protocol you select in the following option (DHCP, BOOTP, or RARP), the IP address can change. Select No to assign the E-820 a static IP address.
Page 78 4-20 Performing Setup from the Control Panel Subnet Mask This option lets you modify the subnet mask for printing with TCP/IP over Ethernet. To set the subnet mask, enter one of the following values: • 255.0.0.0 if the IP address starts with a number less than 128 •...
Page 79 4-21 Network Setup options Enable Auto IP Configuration Yes/No [Yes] Select Yes to allow the E-820 to obtain its Token Ring IP address. Depending on your network and the protocol you select in the following option (DHCP or BOOTP), the IP address can change.
Page 80 4-22 Performing Setup from the Control Panel Subnet Mask [255.255.255.0] This option lets you modify the subnet mask for printing with TCP/IP over Token Ring. To set the subnet mask, enter one of the following values: • if the IP address starts with a number less than 128 255.0.0.0 •...
Page 81 4-23 Network Setup options For protocols other than IPX/SPX, the frame type is automatically enabled and does not require setup, as follows: This frame type is With this protocol And these printing services automatically enabled AppleTalk PAP (Printer Access Protocol) Ethernet SNAP TCP/IP with Ethernet LPD (Line Printer Daemon)
Page 82: Service Setup Options
4-24 Performing Setup from the Control Panel Service Setup options PServer is a program in the E-820 software that can service the Novell print queues assigned to the Novell print servers you have set up for printing to the E-820. When you choose PServer Setup and enable PServer, you can set up NDS (Novell Directory Services), Bindery Services, or both.
Page 83 4-25 Network Setup options Network Setup Service Setup PServer Setup NDS Setup Before entering NDS settings, make sure the E-820 is connected to the network and that you have conﬁgured an NDS directory tree with a Printer, Print Server, and one or more Print Queue objects for E-820 jobs (see page 2-13).
Page 84 4-26 Performing Setup from the Control Panel Is user login needed to browse NDS tree? Yes/No [No] Select No if no password is required to browse the tree. You can proceed to navigate to the Print Server object. Select Yes if network permissions require that you log in to browse the NDS tree and see the Print Server object you want to select.
Page 85 4-27 Network Setup options Enter Password Enter the login password for the NDS tree, using the up and down arrow buttons to select characters, and the left and right arrow buttons to move the cursor. Choose OK. Navigate the NDS tree to the Print Server.
Page 86 4-28 Performing Setup from the Control Panel Server should look for print queues in: Entire NDS Tree/Specified Subtree [Entire NDS Tree] By default, the E-820 searches the entire NDS tree for E-820 print connections. This option lets you restrict the search for E-820 print jobs to a subtree (the Print Queue root) in which the E-820 print connections have been deﬁned.
Page 87 4-29 Network Setup options Bindery Setup options Network Setup Service Setup PServer Setup Bindery Setup Use Bindery Setup if you have already conﬁgured one or more bindery servers (ﬁle servers running NetWare 4.x/5.x in bindery emulation) with a Print Server and a Print Queue for E-820 jobs.
Page 88 4-30 Performing Setup from the Control Panel Network Setup Service Setup PServer Setup Bindery Setup Add File Server This option gives you two ways to add a Novell NetWare ﬁle server. Select File Server From List/Search by Name [From List] You may select the ﬁle server from a scrollable list, or by a name search.
Page 89 4-31 Network Setup options File Server Login administrator/supervisor/Enter Login Name [supervisor] This option appears only if a password is required for login, or if there is no guest account, or the guest account is restricted. Choose Enter Login Name to enter your own login name and password or log in as a guest.
Page 90 4-32 Performing Setup from the Control Panel Network Setup Service Setup PServer Setup Bindery Setup View Server List Supported servers This option allows you to view the list of ﬁle servers currently connected to the E-820—that is, servers you have added in Bindery Setup. You are notiﬁed if there are none.
Page 91 4-33 Network Setup options The Bindery Setup menu is displayed again. You can edit other connections, choose another Bindery Setup option, or choose Exit Bindery Setup. Network Setup Service Setup PServer Setup Bindery Setup Remove File Server Remove support for File server name This option allows you to select a NetWare ﬁle server from a list of connected ﬁle servers and remove the connection to it.
Page 92 4-34 Performing Setup from the Control Panel NetWare Server Poll Interval in Seconds 1–3600 [15] Specify the interval, in seconds, at which the E-820 communicates with the Novell print server to see if there are print jobs waiting. If you select a short interval, the amount of network trafﬁc increases. This may slow down other network jobs.
Page 93 4-35 Network Setup options Use WINS Name Server Yes/No [No] Broadcasts from SMB devices cannot pass across a router without a WINS name server. Setting up the WINS name server is outside the scope of this manual. To ﬁnd out if a name server is available, contact your network administrator. WINS IP Address [127.0.0.1] This option appears only if you choose Yes for WINS Name Server.
Page 94 4-36 Performing Setup from the Control Panel Web Services Setup Network Setup Service Setup Web Services Setup Enable Web Services Yes/No [Yes] Select Yes to make the WebTools available to users (see page 6-1). TCP/IP must be enabled on the E-820 and on user workstations. The WebTools include WebSpooler, Status, WebLink, WebScan, WebDownloader, WebSetup, and Installer.
Page 95 4-37 Network Setup options E-mail Setup Network Setup Service Setup E-mail Setup Enable E-mail Services Yes/No/Restore Settings [No] This option enables the E-820 to use e-mail as a means of communication for a variety of purposes. The E-820 serves as a messenger between the copier and the e-mail recipient.
Page 96 4-38 Performing Setup from the Control Panel Account Name Enter the account name. This is the internal name your network recognizes, which is not necessarily the same as User Name. Password Enter the password for the e-mail account. Administrator E-mail User Name Enter the administrator name of the administrator e-mail account.
Page 97: Printer Setup Options
4-39 Printer Setup options Max Scan File Size 0–15000 [1000] Specify the maximum ﬁle size the E-820 can send scans as an attachment. If the scan ﬁle exceeds this maximum, the ﬁle will automatically be sent as a URL. Network Setup Service Setup Exit Service Setup This returns you to the main Network Setup menu.
Page 98: Postscript Setup Options
4-40 Performing Setup from the Control Panel Publish Print Queue Yes/No [Yes] This option allows users to print (or download) jobs to the Print queue. Jobs that are printed to the Print queue are spooled to the E-820 disk and printed on a ﬁrst-in, ﬁrst-out basis.
Page 99 4-41 PostScript Setup options Default Paper Sizes US/Metric [US in North America, Metric elsewhere] Specify whether to print on US paper sizes (for example, Letter, Legal, 11 17), or Metric paper sizes (for example, A4 or A3) by default. When no page size is deﬁned within a PostScript ﬁle, jobs are printed on Letter paper if you selected US;...
Page 100 4-42 Performing Setup from the Control Panel Allow Courier Substitution Yes/No [Yes] Specify whether to substitute Courier for fonts that are unavailable when you download ﬁles to the E-820, or when you print a document for which you do not have the corresponding printer font.
Page 101 4-43 PostScript Setup options Halftone Angle Cyan (available with the Fiery Graphic Arts Package) 0–360 [15] Specify the Cyan halftone screen angle. Choose the angle to correctly register the halftone shape. Halftone Angle Magenta (available with the Fiery Graphic Arts Package) 0–360 [75] Specify the Magenta halftone screen angle.
Page 102: Color Setup Options
4-44 Performing Setup from the Control Panel Color Setup options Color Setup allows you to set defaults the E-820 uses to control color output. Mac OS and Windows users who use the printer drivers provided on the User Software CD can override most of these defaults on a job-by-job basis.
Page 103 4-45 Color Setup options Rendering Style Photographic/Presentation/Abs. Colorimetric/Rel. Colorimetric [Presentation] The color rendering dictionary (CRD) deﬁnes how colors are converted from the RGB color space to device CMYK. Photographic, designed for images, retains the relative balance between colors to maintain the overall appearance of the image. Presentation, designed for bright colors, produces the saturated prints needed for most business presentations, but handles photographic images the same way as the Photographic CRD.
Page 104 4-46 Performing Setup from the Control Panel RGB Separation Output/Simulation [Output] This option deﬁnes how the E-820 processes RGB jobs. Select Output for RGB jobs that you print to the ﬁnal output device. Select Simulation to simulate an output device that is not the device to which you are printing. Output Profile Default profile Specify the default output proﬁle to use for printing.
Page 105: Administrative Functions In The Setup Menu
4-47 Administrative functions in the Setup menu Administrative functions in the Setup menu The remaining choices in the Setup menu are intended to help you manage print jobs and color output but are not required for printing. • allows you to specify whether the E-820 prints and clears its log of Job Log Setup printed jobs automatically.
Page 106: Exit Setup
4-48 Performing Setup from the Control Panel Auto Clear Job Log Every 55 Jobs Yes/No [No] Use this option to specify whether to clear the Job Log after every 55 jobs. If you do not enable this option, and do not clear the Job Log from the E-820 or from a remote workstation, the E-820 saves a record of all jobs.
Page 107: Chapter 5: Setting Up The E-820 From A Windows Computer
5-1 Accessing Setup After you perform initial Setup (Server, Network, and Printer Setup) from the Control Chapter 5: Panel, you can change most Setup options from a Windows computer. Setting up the E-820 from Accessing Setup a Windows In addition to using the Control Panel, you can set up the E-820 two ways: locally Computer and remotely.
Page 108: Local Fiery Setup
5-2 Setting up the E-820 from a Windows Computer Local Fiery Setup You can access E-820 Server Setup in any of the following ways: • Right-click the FieryBar on the Windows NT 4.0 desktop and choose Set Up Fiery. • Right-click the Fiery icon in the Windows NT 4.0 taskbar and choose Set Up Fiery. •...
Page 109: Remote Fiery Setup
5-3 Accessing Setup Remote Fiery Setup You can access remote Setup from WebSetup or Command WorkStation. O ACCESS IERY ETUP 1. Start your Internet browser and enter the IP address of the E-820. 2. Log in as Administrator. 3. When the E-820 home page appears, click WebSetup. O ACCESS ETUP FROM OMMAND...
Page 110: General Setup Options
5-4 Setting up the E-820 from a Windows Computer General Setup options You can specify E-820 system settings that affect all users, such as the name of the E-820, system date and time, passwords, and Job Log printing. The interface of local E-820 Setup and remote Setup is similar. The following instructions describe setup from Command WorkStation.
Page 111 5-5 General Setup options Do not use the device name (r7) as the server name. If you have more than one E-820, do not give them the same name. Windows NT 4.0 does not support more than one computer with the same name in the same workgroup or domain. —Specify the system date and time, which are recorded on the Job Log.
Page 112: Job Log Setup
5-6 Setting up the E-820 from a Windows Computer Job Log Setup —Specify whether the E-820 prints the Job Log after Auto Print Job Log Every 55 Jobs every 55 jobs. The Job Log lists the last 55 jobs processed on the E-820, with accounting information about each one, including user name, document name, time and date printed, number of pages, and other job information.
Page 113: Network Setup
5-7 Network Setup Network Setup Network Setup conﬁgures the E-820 to receive print jobs over the networks used at your site. If the E-820 is conﬁgured to enable more than one protocol, it automatically switches to the correct protocol when it receives a print job. When two network ports are enabled, print jobs can be received over all ports at the same time.
Page 114 5-8 Setting up the E-820 from a Windows Computer Ethernet (Port Setup) —Select to connect the E-820 to an Ethernet network. Enable Ethernet —Choose Auto Detect if your network environment is mixed, or Transmission Speed choose the speed of the network to which the E-820 is attached (10 Mbps or 100 Mbps).
Page 115: Protocols
5-9 Network Setup Protocols You can change AppleTalk, IPX/SPX, and TCP/IP protocol settings for the E-820. From remote Setup, you change these settings on the Protocol1 and Protocol2 tabs. Local Setup works in conjunction with the Windows NT Network Control Panel. When you click the Modify or Advanced button next to the setting in local Setup, the system opens the Network Control Panel, where you complete the settings.
Page 116 5-10 Setting up the E-820 from a Windows Computer Unlike remote Setup, local Setup does not provide separate settings for enabling and conﬁguring a protocol. For example, remote Setup has two settings for AppleTalk: one to enable AppleTalk and the other to set the AppleTalk zone. In local Setup, there is only the setting for AppleTalk zone.
Page 117 5-11 Network Setup AppleTalk The current AppleTalk zone is displayed. IPX/SPX Use this option to specify IPX/SPX frame types.
Page 118 5-12 Setting up the E-820 from a Windows Computer The E-820 supports the following Ethernet frame types for IPX/SPX: Ethernet 802.2, Ethernet 802.3, Ethernet II, and Ethernet SNAP. For Token Ring, the supported frame types are Token Ring and Token Ring SNAP. You can also allow the E-820 to select the frame type automatically.
Page 119 5-13 Network Setup The E-820 requires a unique, valid IP address. You can set a static address or specify that the E-820 use DHCP, BOOTP, or RARP to obtain IP addresses automatically. If you specify the DHCP, BOOTP, or RARP protocol, the E-820 reboots when you save your changes and exit Setup.
Page 120: Services
5-14 Setting up the E-820 from a Windows Computer Services You can conﬁgure the following network services: • LPD Printing (TCP/IP)—enable or disable LPD print services. • NetWare Printing (PServer)—specify NDS and Bindery services (see page 5-16). • Windows Print Sharing (SMB)—enable or disable SMB print services. •...
Page 121 5-15 Network Setup LPD Printing —Select to enable or disable LPD printing services. Enable LPD Print Services —Select to enable or disable web services. Enable Web Services...
Page 122 5-16 Setting up the E-820 from a Windows Computer NetWare Printing (PServer) options The following procedures for setting up NetWare printing depict the windows from local Setup at the E-820. • NDS Setup • Bindery Setup • Poll Interval Setting up the E-820 for NDS printing Only one NDS tree can be connected.
Page 123 5-17 Network Setup 2. In the NDS Connection dialog box that appears, double-click an NDS tree in the list on the left. 3. Navigate to the NDS container and click OK. If necessary, enter the password.
Page 124 5-18 Setting up the E-820 from a Windows Computer 4. Select a container from the Containers list. 5. Double-click a print server from the Select Print Server list. The full path to the print server appears. Another way to change the path is to click Edit and type the path to the print server.
Page 125 5-19 Network Setup 6. Click OK. The Server Setup dialog box appears, displaying the path to the selected print server on the Network Setup tab.
Page 126 5-20 Setting up the E-820 from a Windows Computer E-820 S O SPECIFY THE TREE SETTING FROM REMOTE ETUP 1. Select Enable NDS and click Change Trees. 2. In the NDS Conﬁguration window that appears, double-click an NDS tree in the Available Trees list.
Page 127 5-21 Network Setup 3. In the Select User Login window, select Use Default User Information or enter your password, and click Next. 4. Navigate to the NDS container, select it, and click Next. If necessary, enter the password.
Page 128 5-22 Setting up the E-820 from a Windows Computer 5. Select Use Default Print Queue Root or navigate to the Print Queue Root and click Finish.
Page 129 5-23 Network Setup 6. Click OK. The NDS Conﬁguration window appears, displaying information about the print server.
Page 130 5-24 Setting up the E-820 from a Windows Computer Bindery Setup From the Network Setup tab, specify Bindery services. The currently connected servers are displayed. A maximum of eight bindery servers can be connected. To add, remove, or change bindery connections, click Modify and specify settings in the Bindery Connections dialog box, as described in the following section.
Page 131 5-25 Network Setup E-820 S O ADD BINDERY CONNECTIONS FROM LOCAL ETUP 1. Click Modify in the Bindery Setup dialog box. The Bindery Connections dialog box appears. 2. Select a ﬁle server from the Select File Server list. If the File Server User Name and Password dialog box appears, enter the appropriate user name and password to log on to the selected ﬁle server.
Page 132 5-26 Setting up the E-820 from a Windows Computer 3. Select a print server from the Select Print Server list, and click Add. The name of the newly added server appears in the Connected Servers list. To add another server, repeat the preceding steps. You can connect a maximum of eight servers.
Page 133 5-27 Network Setup 4. When you ﬁnish adding servers, click OK. When you return to the Network Setup tab, the connected servers appears in the Bindery Settings area.
Page 134 5-28 Setting up the E-820 from a Windows Computer E-820 S O REMOVE BINDERY CONNECTIONS FROM LOCAL ETUP 1. Click Modify in the Bindery Setup dialog box. The Bindery Connections dialog box appears. 2. Make your selections in the Select File Server and Select Print Server lists. The name of the connected server appears in the Connected Servers list.
Page 135 5-29 Network Setup 3. Select a ﬁle server from the Available Servers list. If the File Server User Name and Password dialog box appears, enter the appropriate user name and password to log on to the selected ﬁle server. 4. Select a print server from the list and click Finish. If necessary, enter the appropriate password in the Print Server Password dialog box to log on to the selected ﬁle server.
Page 136 5-30 Setting up the E-820 from a Windows Computer E-820 S O REMOVE BINDERY CONNECTIONS FROM REMOTE ETUP 1. Select Enable PServer mode from the Service1 tab. 2. Click Bindery Setup. The Novell Setup dialog box appears. 3. Make your selection in the Selected Servers list. 4.
Page 137 5-31 Network Setup Poll Interval (local Setup) or PServer Poll Interval (remote Setup) Specify the polling interval (in seconds) for NetWare printing.
Page 138: Windows Print Sharing With Server Message Block (Smb)
5-32 Setting up the E-820 from a Windows Computer Windows Print Sharing with Server Message Block (SMB) For setting up the Windows printing service, text ﬁelds may include uppercase letters, numerals, spaces, and the following characters: - _ . ~ ! @ # $ % ^ & ( ) { } \ ' , " Lowercase letters are not allowed, except in the Comment ﬁeld.
Page 139 5-33 Network Setup —Select to enable SMB (Server Message Block), Enable Windows Printing Service the ﬁle and printer sharing protocol built into Windows. Enabling SMB lists the E-820 on the network so that Windows clients can print to a particular print connection (Hold, Print, or Direct) on the E-820 without any other networking software.
Page 140 5-34 Setting up the E-820 from a Windows Computer HTTP Connection Support (WWW) —Select to make the WebTools available to users (see page 6-2). Enable Web Services TCP/IP must already be enabled on the E-820 and on users’ computers. The WebTools include WebSpooler, Status, WebLink, WebSetup, WebDownloader, WebScan, and Installer.
Page 141 5-35 Network Setup E-mail Service Setup —Enabling e-mail services is required for all e-mail client services. E-mail Service Setup —If selected, print jobs sent via e-mail are accepted. If this Enable Print via E-mail option is cleared, print jobs sent via e-mail are ignored. —Specify the IP address of the server (POP3/IMAP) that handles Incoming Mail Server incoming e-mail.
Page 142 5-36 Setting up the E-820 from a Windows Computer —Specify the IP address of the server (SMTP) on your network Outgoing Mail Server that handles outgoing e-mail. You must deﬁne both an Incoming and Outgoing mail server. If an Outgoing mail server is not deﬁned, the e-mail service assumes that the incoming and outgoing server names are the same.
Page 143: Printer Setup Options
5-37 Printer Setup options Printer Setup options You can specify the following settings in the Printer Setup tab: • Printer Connections • PS (PostScript) Setup • Color Setup In the following illustrations, “Device name” represents the model of the copier connected to the E-820, which is r7.
Page 144: Ps (Postscript) Setup
5-38 Setting up the E-820 from a Windows Computer PS (PostScript) Setup The options in the PS Setup menu in local Setup are located on the Paper Setup tab in remote Setup. In the following illustrations, “Device name” represents the model of the copier connected to the E-820, which is r7.
Page 145 5-39 Printer Setup options —Specify the page order for printed output. Forward prints pages in the Page Order order received, so that the last page is on the top of the stack and the ﬁrst page is on the bottom. Reverse prints jobs in reverse order, so the ﬁrst page is on the top of the stack and the last page is on the bottom.
Page 146: Color Setup
5-40 Setting up the E-820 from a Windows Computer Color Setup Color options cannot be set from remote Setup. Use local Setup or the E-820 Control Panel. For more information on settings for color options, see the Color Guide Appendix A of the Printing Guide.
Page 147: Setting Up Printing Groups
5-41 Setting up printing groups —Specify the output proﬁle to use for printing. Additional proﬁles can Output Proﬁle be created and downloaded to the E-820 with ColorWise Pro Tools. In local Setup, proﬁles are listed by their names; in Remote Setup, proﬁles are listed simply as Output-1, Output-2, and so forth.
Page 148: Exiting Setup
5-42 Setting up the E-820 from a Windows Computer 4. In the Password ﬁeld, enter a password for the group, and reenter the password in the Verify Password ﬁeld. 5. Click Add to move the new group into the window. O CHANGE PRINTING GROUPS AND PASSWORDS 1.
Page 149: Printing The Configuration Page
5-43 Printing the Conﬁguration page Printing the Conﬁguration page The Conﬁguration page lists the settings in effect for the current Setup. After you have performed Setup, print a Conﬁguration page to conﬁrm your settings. The other pages you can print from Command WorkStation include the test page, Job Log, color charts, and Font List.
Page 151: Chapter 6: Configuring Fiery Webtools
6-1 Conﬁguring the E-820 and clients for WebTools Fiery WebTools allow you to manage your E-820 remotely from the Internet or from Chapter 6: your company’s intranet. The E-820 has its own home page, from which you can select Conﬁguring a variety of functions, including Status, WebSetup, WebSpooler, WebLink, Installer, Fiery WebTools WebScan, and WebDownloader.
Page 152: Setting Up Webtools
6-2 Conﬁguring Fiery WebTools O ACCESS OOLS 1. Start your Internet browser. 2. Enter the IP address or DNS name of the E-820. 3. Press Enter. The E-820 home page appears. 4. Click the name of a particular WebTool. 5. Click Conﬁgure to enable speciﬁc WebTools for users. Setting up WebTools In order for network users to access and use WebTools, you must set certain E-820 options in Network Setup and Printer Setup.
Page 153: Setting The Weblink Destination
6-3 Setting the WebLink destination Setting the WebLink destination You can change the pre-set WebLink destination; this function requires the Administrator password, if one has been set. O CHANGE THE INK DESTINATION 1. Start your Internet browser. 2. Enter the IP address or the DNS name of the E-820. The E-820 home page appears.
Page 155: Chapter 7: Administering The
7-1 Administrator functions This chapter provides tips on managing E-820 printing. Chapter 7: Administering Administrator functions the E-820 Administration features are included with the user software and are built into the E-820 itself. The following table describes where to ﬁnd information on these features (page references refer to this manual).
Page 156: Setting Passwords
7-2 Administering the E-820 For these operations And these tasks Getting users started with Printing to the E-820 Printing Guide printing Setting job-speciﬁc options Using Fiery utilities Job Management Guide Controlling the job ﬂow Using WebTools, Command WorkStation and Fiery Printing Guide utilities and for managing job priorities, tracking current Job Management Guide...
Page 157: Passwords From The Control Panel
7-3 Setting passwords Passwords from the Control Panel For more information on Administrator access privileges, see page 3-3. For information on controlling print jobs with the job management tools, see Job Management Guide. The Operator password can be set and changed only from Fiery WebSetup, local Setup, or Command WorkStation.
Page 158: Passwords
7-4 Administering the E-820 Passwords You can set, change, and remove passwords for the E-820. These passwords, speciﬁc to the Server process, have different uses than the Windows NT Administrator and Operator passwords. Keep careful track of the passwords you set for each. —Controls access to Setup;...
Page 159: Clearing The
7-5 Clearing the E-820 O SET OR CHANGE A PASSWORD 1. Select the password you want to change. 2. Type the password in both the Enter New Password and Verify New Password ﬁelds. Passwords are case-sensitive and can be any combination of letters and numbers up to 19 characters.
Page 160: Restoring The E-820 To Factory Defaults
7-6 Administering the E-820 Restoring the E-820 to factory defaults When E-820 system software is ﬁrst installed, a backup copy is made automatically. If the Fiery Advanced Controller Interface option was originally installed, the backup also includes the Windows NT operating system. You can recover the system from this backup without having to reload the software from CDs.
Page 161 7-7 Managing Address books • —includes users who have print access. Only users whose e-mail addresses are Print in the print address book are authorized to submit jobs via e-mail to the E-820. Unauthorized users receive an e-mail reply that their job was not accepted by the E-820 for printing.
Page 162 7-8 Administering the E-820 Fiery e-mail Fiery e-mail Administrator subject Task Administrator message ﬁeld response subject response message ﬁeld ﬁeld ﬁeld To add an #AddAddressTo name@domain Added to Address List of addresses address to name of address book Book name of address added to the an address “display name”...
Page 163: Printing A Configuration Page From The Control Panel
7-9 Printing a Conﬁguration page from the Control Panel Printing a Conﬁguration page from the Control Panel The Conﬁguration page lists all the settings in effect in the current Setup. After you have ﬁnished running Setup, print a Conﬁguration page to conﬁrm your settings.
Page 164: Maintaining Optimal E-820 Performance
7-10 Administering the E-820 Maintaining optimal E-820 performance The E-820 does not require maintenance. Beyond the obvious requirements of servicing and maintaining the copier and replenishing consumables, you can improve the overall performance of your system by doing the following: •...
Page 165: Starting And Shutting Down The
7-11 Starting and shutting down the E-820 Starting and shutting down the E-820 Generally, you can leave the E-820 running all the time. This section describes how to shut down and restart the E-820 when necessary. Starting the E-820 To start the E-820, move the power switch on the back of the E-820 to the On position.
Page 166: Restart The
7-12 Administering the E-820 Restart the E-820 Use the following procedure to restart the E-820, rather than using the power switch on the back of the E-820. E-820 O RESTART THE 1. Make sure the E-820 is not receiving, processing, or printing a job. Make sure the status message on the Control Panel reads Idle.
Page 167 7-13 Starting and shutting down the E-820 3. Use the down arrow button to scroll to the last screen, and choose Shut Down. 4. Use the line selection button to choose Shut Down System. Proceed to the next step when the screen displays the message, “It is now safe to power off the server.”...
Page 169: Appendix A: Token Ring Network Option
A-1 Token Ring Network Option Token Ring is an alternative network architecture to the Ethernet architecture. Appendix A: Token Ring networks offer a high resistance to failure and are commonly used in Token Ring large or high-trafﬁc network installations. Network Option Token Ring networks operate by passing a network token around the electronic equivalent of a ring.
Page 170 A-2 Token Ring Network Option Back view of the E-820 with the Token Ring option installed Token Ring connectors Turn off the E-820 before connecting it to any network device. Do not attach cable to both Token Ring connectors. E-820 O CONNECT CABLE TO THE 1.
Page 171: Ipx/Spx Installations
A-3 Token Ring Network Option IPX/SPX installations If your network uses IPX/SPX protocols with Token Ring, conﬁgure at least one printer, one E-820 Print Server, and one E-820 Print Queue on the NetWare server as described in “Conﬁguring a NetWare 4.x server for printing” on page 2-10.
Page 173: Appendix B: Troubleshooting
B-1 Troubleshooting This chapter provides troubleshooting tips. Appendix B: Troubleshooting Troubleshooting the E-820 Startup diagnostics are described in the Installation and Service Guide for service technicians. Contact your authorized service/support center if you see any startup error messages on Command WorkStation or if the E-820 does not reach the Idle state. Troubleshooting during Setup from the Control Panel The following section explains some error and alert messages you may see during Setup that might not be self-explanatory.
Page 174 B-2 Troubleshooting After this Setup screen This message Means Frame Type selection Invalid frame size. The network hub is not connected to a Novell machine when (Network Setup>Protocol the E-820 tries to bind. Setup>IPX/SPX Setup) Warning! IPX network No other IPX machine can be found on the network, or the number is zero.
Page 175 B-3 Troubleshooting After this Setup screen This message Means Navigating NDS tree ___ is empty. The chosen container contains no sub-containers or objects relevant to the current mode of navigation. (Network Setup>Service Setup>PServer Setup> NDS Setup) Bindery Setup If you also plan to use No NDS settings are present.
Page 176 B-4 Troubleshooting After this Setup screen This message Means Add Server, Enter Your Login No NetWare print No print server was found when E-820 queried the ﬁle server Name, Enter Your File Server server found. you selected. Password You must conﬁgure a print server and a print queue for every (Network Setup>Service NetWare ﬁle server that will handle E-820 print jobs (see Setup>...
Page 177 B-5 Troubleshooting • The Novell network has been conﬁgured with at least one print server and queue for the E-820. • You have the appropriate permissions and login information, including user name and password, if necessary. • The E-820 is conﬁgured with the correct frame types for communication with the desired Novell servers.
Page 178: Runtime Error Messages
B-6 Troubleshooting Novell error Cause Suggested action or exit Indicates other network errors when the Notify the Novell administrator and report E-820 is already connected to a ﬁle server. the error number. Notify IPX (Novell) Something unexpected has happened and the Administrator.
Page 179 B-7 Troubleshooting If you change the DNS name (also known as the TCP/IP host name) of the E-820, you must reconﬁgure one of the Fiery utilities on each workstation. See the following table for the appropriate name. In this location For this item IPX/SPX networks TCP/IP networks...
Page 180 B-8 Troubleshooting Cannot connect to E-820 with Fiery utilities If users cannot connect to the E-820, check the following: • E-820 Setup—the appropriate network protocol must be enabled, with the correct parameters (for example, for TCP/IP, the IP address), and you must publish either the Print queue or Hold queue.
Page 181 Index Index Numerics AppleTalk 1-5 color server name 4-11, 5-4 100BaseT connector 1-11 network diagram 1-5 10BaseT 1-11 protocol setup 4-17, 5-9 8-pin RJ-45 connector 1-11 supported on Ethernet only 1-4 with Windows NT 2-2 access level scenarios 3-6 zone 4-17, 5-11 access to network and software 3-1 AppleTalk Setup accessing Setup...
Page 182 I-2 Index Color Mode option 4-41 color server cables, Token Ring option A-2 back view showing connectors 1-10 calibration from the Control Panel 4-7 back view with Token Ring option A-2 Cancel Job Control Panel 4-1 from the Control Panel during display window 4-1 printing 4-4 maintaining and improving...
Page 183 I-3 Index connecting delete symbol, in Setup display 4-9 copier interface cable 3-10 destination, Fiery WebLink 6-3 network cable 1-10 device to a Bindery ﬁle server 4-30, 4-31 name 4-11, 5-5, 5-37, 5-38, 5-40, B-7 to multiple Bindery ﬁle servers 4-29 DHCP protocol 4-18, 4-19, 4-21 Token Ring cable A-2 diagrams of network setup 1-4 to 1-9...
Page 184 I-4 Index Enable TCP/IP for Ethernet option 4-18, 5-12 Fiery E-mail Domain Name option, E-mail Enable TCP/IP for Token Ring Setup 4-37 option 4-20, 5-12 Fiery E-mail User Name option, E-mail Enable Token Ring option 4-16, 5-8 Setup 4-37 Enable Web Services option 4-36, 5-34 Fiery WebDownloader, described 3-5 Enable Windows Printing option 4-34, 5-33 Fiery WebLink 3-5...
Page 185 I-5 Index guest login (Novell) NetWare server setup 2-10 in Bindery Setup 4-30 network diagram 1-6 in Network Setup B-4 overview of printing 2-9 Guest privileges (no password) for setting up printing 2-10 WebSpooler 3-4 terms used to describe 4-29 tips for experts 2-9 IPX/SPX Halftone Angle...
Page 186 I-6 Index error messages B-4, B-5 NDS (Novell Directory Services) 2-12 Mac OS computers print server poll interval 4-34 on AppleTalk network 1-5 setting up network on the Control with Windows NT 2-2 Panel 4-24 maintaining color server performance 7-10 NetWare File Server, Bindery Maximum Frame Size option, Token Ring connecting 4-29, 4-30...
Page 187 I-7 Index PostScript error 4-41 PostScript Setup option, see PS Setup option Operator password 3-4, 7-3 PostScript Setup, see PS Setup privileges 3-3 power switch 7-11 Outgoing Mail Server option, E-mail Print Cover Page option 4-42, 5-39 Setup 5-36 Print Pages command Outgoing Server option, E-mail Setup 4-37 Control Panel 4-6 Output Proﬁle option 4-46, 5-41...
Page 188 I-8 Index Job Log automatically 4-47 reprinting previously printed jobs 3-2 RARP protocol 4-18, 4-19, 4-21 server information pages 4-6 Remove File Server, Bindery Setup 4-33 start page at startup 4-12, 5-5 explained 4-29 printing connections 3-1 removing Printing Groups 5-41 Bindery ﬁle server connection 4-33 printing groups Rendering Style option 4-45, 5-40...
Page 189 I-9 Index selecting Spot Color Matching option 4-46, 5-41 Bindery servers 4-32 Start Page, printing 4-12 default paper size 4-41, 5-39 starting the server 7-11 server status screens, Control Panel 4-4 display window 4-2 Status WebTool, see Fiery WebTools shutting down 7-12 STP (shielded twisted pair) cable A-1 Server Name option 4-11, 5-4 Subnet Mask option 4-20, 4-22...
Page 190 I-10 Index Timeout option, E-mail Setup 4-38, 5-36 up button 4-3 Token Ring 1-11 Use Character Set option 4-12, 5-5 attach cables to RJ-45 connector 1-11 Use WINS Name Server option 4-35, 5-33 client setup A-3 utilities frame types 4-23, 5-12 enabling protocol on the network interface card A-1 server 4-18, 4-20...

Ricoh Fiery E-820 Configuration Manual

Chapter 1: Connecting to the Network

Chapter 2: Setting up Network Servers

Chapter 4: Performing Setup from the Control Panel

Chapter 5: Setting up the E-820 from a Windows Computer

Chapter 6: Configuring Fiery Webtools

Chapter 7: Administering the

Appendix A: Token Ring Network Option

Appendix B: Troubleshooting

Quick Links

Related Manuals for Ricoh Fiery E-820

Summary of Contents for Ricoh Fiery E-820

Table of Contents