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Designed, Manufactured and Supported in the USA
VIKING
S E C U R I T Y & C O M M U N I C A T I O N S O L U T I O N S
Vandal Resistant VoIP Panel Phones
with Auto Dialer and Relay Control
The K-1900-6-IP and K-1900-7-IP VoIP Panel Phones will auto-dial a 1-20 digit programmable phone
number each time the handset is lifted. If the call is not answered, the phone will dial up to 4 additional
phone numbers. The K-1900-6-IP and K-1900-7-IP phones are designed to provide quick and reliable
communication for SIP VoIP phone systems with PoE. The unit can be programmed from any PC on
the same LAN or remotely using a Static IP Address.
When a call initiated by the K-1900-6-IP or K-1900-7-IP phone is answered by an apartment or business
tenant, a built-in relay may be activated to control an electric gate or door strike. The relay can also be
programmed to activate whenever the phone is off hook, ideal for controlling cameras, etc.
The K-1900-6-IP-EWP and K-1900-7-IP-EWP share all of the features of the standard K-1900-6-IP and
K-1900-7-IP in addition to Enhanced Weather Protection (EWP) for outdoor installations where the unit
is exposed to precipitation or condensation. EWP products feature foam rubber gaskets, sealed
connections, gel-filled butt connectors, as well as urethane or thermal plastic potted circuit boards. For
more information on EWP, see DOD 859.
Installation requires the assistance of a Network Administrator / IT Technician
!
Features
• Vandal Resistant Features: 12 gauge 316 stainless steel front panel with
permanent laser etched graphics. Heavy duty metal hook switch, armored
cable and T-10 Security Torx drive mounting screws.
• Weather Resistant Features: Marine grade 316 stainless steel faceplate
and Torx Security screws. Faceplate, ear piece, and mouth piece gaskets (on
EWP models). Weather resistant powder paint on optional VE-5X10 surface
mount box or 316 ss on VE-5X10-SS.
• Ring with adjustable volume & cadence
• Hearing aid compatible amplified handset with sealed push button volume
control
• SPDT 2 Amp relay contacts for door/gate or camera control
• Optional RC-4A for Secure Remote Relay Control, see DOD 582
• SIP compliant (see page 2 for list of compatible IP-PBX phone systems)
• PoE powered (class 1, <4 watts)
• Network downloadable firmware
• Standard K-1900-6-IP and K-1900-7-IP: 36" armored handset cable
• K-1900-6-IP-EWP and K-1900-7-IP-EWP: 54" armored handset cable
• Cycles to up to 4 rollover phone numbers on busy or no-answer
• Optional Enhanced Weather Protection (EWP), EWP products are designed
to meet IP66 Ingress Protection Rating, see DOD 859
• Remotely programmable
• Extended temperature range (-40°F to 140°F)
• Selectable auto-answer feature for monitoring
• Optional VE-5x10 Surface Mount Box or 316 Stainless Steel VE-5X10-SS,
see DOD 424 (compatible with model K-1900-7-IP only)
• Optional VE-LIGHT kit to illuminate the front panel at night, see DOD 428
(compatible with model K-1900-7-IP only)
• Diagnostics (for testing relay)
Information: 715-386-8861
www.VikingElectronics.com
PRODUCT MANUAL
• Commercial or Residential
• Kiosk Phone
• Apartment Entry Phone
• Door Entry Phone
• Courtesy Assistance Phone
Power: PoE class 1 (<4 watts)
Dimensions for K-1900-6-IP Standard Model
Dimensions for K-1900-7-IP Standard Model
Dimensions for K-1900-6-IP EWP Model
Dimensions for K-1900-7-IP EWP Model
Shipping Weight for K-1900-6-IP: 2.0 lbs (0.9 kg)
Shipping Weight for K-1900-7-IP: 3.7 lbs (1.7 kg)
Operating Temperature: -40°F to 140°F (-40° C to 60° C)
Humidity - Standard Products: 5% to 95% non-condensing
Humidity - EWP Products: Up to 100%
Handset Cable Length on Standard Model: 34" to 37"
Handset Cable Length on EWP Model: 53" to 58"
Audio Codecs: G711u, G711a, G722
Network Compliance: IEEE 802.3 af PoE, SIP 2.0 RFC3261, 100BASE-TX with auto
cross over
Connections: (1) RJ45 10/100 Base-T, (3) gel-filled butt connectors
(similar to brushed nickel)
Applications
Door / Gate Entrance
Specifications
Phone only: 4.6" x 4.6" x 4.97" (127mm x 117mm x 126mm)
Including rough-in box: 4.6" x 4.6" x 5.34" (127mm x 117mm x 136mm)
Phone only: 5.0" x 10.0" x 4.97" (127mm x 254mm x 126mm)
Including rough-in box: 5.0" x 10.0" x 5.34" (127mm x 254mm x 136mm)
Phone only: 4.6" x 4.6" x 5.1" (127mm x 117mm x 130mm)
Including rough-in box: 4.6" x 4.6" x 5.4" (127mm x 117mm x 137mm)
Phone only: 5.0" x 10.0" x 5.1" (127mm x 254mm x 130mm)
Including rough-in box: 5.0" x 10.0" x 5.4" (127mm x 254mm x 137mm)
K-1900-6-IP / EWP
K-1900-7-IP / EWP
VoIP Panel Phones with
Auto Dialer and Relay Control
August 20, 2018
K-1900-6-IP
K-1900-7-IP
"Brushed 316
"Brushed 316
Stainless Steel"
Stainless Steel"
(similar to brushed nickel)
• Customer Service Phone
• Automated Teller (ATM) Phone
• Security or Emergency Phone
• Hot-Line Phone
• Prison Phone

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Table of Contents
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Summary of Contents for Viking K-1900-6-IP

  • Page 1 LAN or remotely using a Static IP Address. When a call initiated by the K-1900-6-IP or K-1900-7-IP phone is answered by an apartment or business tenant, a built-in relay may be activated to control an electric gate or door strike. The relay can also be programmed to activate whenever the phone is off hook, ideal for controlling cameras, etc.
  • Page 2 Viking VoIP SIP System Compatibility List NOTE: Exclusion from this list means only that compatibility has not been verified, it does not mean incompatibility. For detailed configuration instructions for certain vendors below, see Configuring Viking VoIP Phone and SIP Servers, DOD 944.
  • Page 3 It resides in the device’s memory and is used by routers to send network traffic to the correct IP address. You can find the MAC address of your K-1900-6-IP or K-1900-7-IP phone printed on a white label on the top surface of the PoE LAN port.
  • Page 4: Features Overview

    Features Overview Front View of the Front View of the K-1900-6-IP VoIP Panel Phone K-1900-7-IP VoIP Panel Phone Handset: Hearing aid Handset: compatible amplified Hearing aid handset with compatible amplified sealed push handset with button volume Metal Heavy sealed push...
  • Page 5: Installation And Mounting

    A. Installing the K-1900-6-IP To install the K-1900-6-IP panel phone, attach the panel to a standard double gang electrical box using the provided screws. Tip: Record the MAC address that is printed on the network jack. This number will be used later in programming.
  • Page 6 The front panel of the K-1900-6/7-IP is mounted using security Torx screws to help prevent intruders from removing the panel and accessing the on board door strike/gate control relays. For applications requiring additional security, a Viking model RC-4A remote relay controller can be used. The relay controller is mounted securely inside the building and connected to the same LAN as the K-1900-6/7-IP.
  • Page 7 Requirements above). The PC must be connected to the same LAN as the K-1900-6/7-IP VoIP phone. Install the application on your PC by placing the DVD into your PC’s drive. Click “I Accept” on the bottom of the first screen, then select “Viking IP Programming”...
  • Page 8 Ethernet connection failure. You can manually disable the beeps by clicking the “Mute Current /Next Alarm” button in the Viking VoIP programming software. The SIP Alarm LED on the PCB will flash once per second if the unit is not registered. This allows you to continue troubleshooting the failue.
  • Page 9 C. Configuring the K-1900-6/7-IP Network Settings Open the “Viking IP Programming” software on a windows PC that is connected to the same LAN as the K-1900-6/7-IP phone to be Step 1. programmed. The window will show you each K-1900-6/7-IP phone that is connected to that LAN. Select the unit with the same MAC address Step 2.
  • Page 10 Programming Features Index DESCRIPTION Section Page Connect/Disconnect Phone Numbers Unit Name Mute Current / Next Alarm Phone Firmware IP Firmware Import/Export Clear Phone settings Clear IP Settings Diagnostics (used to check relay status and operation) Security code (factory set to 845464) Access Code (1-6 digits, blank = disabled, factory set to 123456) Inbound Call Mode (Disabled, Auto Answer, Auto Answer Secure, Ring-Low, Ring-High, Silent Monitor &...
  • Page 11: Programming Features

    Another way to update is accomplished by clicking the phone firmware “Update” button. You can then browse to the folder that contains the HEX file for updating the unit’s firmware. This method is typically only used when Viking Technical Support has sent you updated firmware. 5. IP Firmware If new K-1900-6/7-IP firmware is available, after opening the programming software a pop window will ask if you would like to update firmware.
  • Page 12 10. Security Code The security code allows the user/installer to program the K-1900-6/7-IP phone with a PC and the required ‘Viking IP Programming” software. The factory set security code is 845464. If the security code of the phone is left as default, the PC software will not require entering a security code to connect to the phone.
  • Page 13 Ring Flash Mode: When programmed for Ring Flash Mode the relay will momentarily turn on and off in a 400ms on/off cadence when an inbound call is ringing to the entry phone. This mode is useful for activating a Viking LPL-1 Remote Visual Indicator, etc.
  • Page 14 19. In-Band Audio Call Progress The In-Band Audio Call Progress Detection can be set to Enabled or Disabled. In-Band Audio Call Progress detection should be enabled in applications where you are making an outbound call through your VoIP phone system and are relying on In-Band analog audio for ringback or busy detection.
  • Page 15: Operation

    “SIP Alarm” LED (on PCB) for the entire time the unit is not registered. You may silence the error beeps, per instance, by clicking the “Mute Current / Next Alarm” button in the Viking IP Programming Software (see section B on page 8). The error beeps automatically re-enable once the unit is registered, to alert of any new...
  • Page 16: Related Products

    Caution: Handsfree phones are not suitable for noisy applications (see “Important” on page 2). For more information on Viking Surface Mount Boxes and Pedestals, see DOD 424. Add Panel Lighting to Your Viking VoIP Entry Phone The VE-LIGHT kit adds bright LED illumination to any VoIP entry phone that is housed in a Viking VE-5x5, VE-6x7 or VE-5x10 enclosure.
  • Page 17 Relays can be toggled on or off, or user-programmed timed closures can be activated. The RC-4A can be configured to work as a remote relay for Viking VoIP series entry phones, controlling door strikes and gates when a remote relay is required for security reasons.
  • Page 18: Warranty

    TWO YEAR LIMITED WARRANTY Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016.

This manual is also suitable for:

K-1900-7-ipK-1900-6-ewpK-1900-7-ewp

Table of Contents