Print Problems
This section describes problems with printing from a computer.
• If you cannot solve a problem with the following solutions, contact your dealer.
• For problems caused by an application, contact the manufacturer of the application.
• Unable to Print (User's Manual)
• Network Connection Problems
• Wireless LAN Connection Problems
• USB Connection Problems
Network Connection Problems
• Common to Windows and Mac OS X
Cause
Using a cross cable.
Use a straight cable.
The machine was turned on before a
Connect cables before turning the
cable was connected.
machine on.
There is a problem with the
Press the
compatibility with the hub.
panel to select [Setting] > [Admin
Setup] > [Network Menu] > [Network
Setup] > [Network Setting] > [HUB
Link Setting], and then change the
setting.
The network connection setting is
To connect to a wired network, set
incorrect.
[Wired] for the network connection to
[Enable].
• For Windows
Cause
The IP address is incorrect.
• Check that the same IP address is
• Check that the IP address is not
• Check that the correct IP address,
• If using OKI LPR Utility, check the
All pages are not printed.
If you are using the WSD port,
change it to the standard TCP/IP
port.
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Solution
Reference
-
Connecting a LAN Cable (User's
Manual)
button on the operator
-
Connecting a LAN Cable (User's
Manual)
Using Wired LAN and Wireless
LAN at the Same Time (Only
When the Wireless LAN Module
is Mounted)
Solution
Reference
Setting Up This Machine (User's
set for the machine and the
Manual)
machine's port setting on the
computer.
OKI LPR Utility
duplicated by another device.
subnet mask, and gateway address
are set.
IP address setting with OKI LPR
Utility.
-
4. Troubleshooting