Troubleshooting; Product Updates; Setting Up Garmin Express; Getting More Information - Garmin FORERUNNER 255 Series Owner's Manual

Activity mode with GPS Only mode and wrist- based heart
rate
Activity mode with All Systems mode and wrist- based
heart rate
Activity mode with All Systems mode, wrist-based heart
rate, and music playback
Activity mode with All + Multi-Band mode and wrist-based
heart rate
Smartwatch mode with activity tracking, phone
notifications, and wrist-based heart rate

Troubleshooting

Product Updates

Your device automatically checks for updates when
connected to Bluetooth or Wi-Fi. You can manually
check for updates from the system settings
Settings, page 47). On your computer, install Garmin
Express (Garmin.com.sg/express). On your phone,
install the Garmin Connect app.
This provides easy access to these services for Garmin
devices:
y Software updates
y Data uploads to Garmin Connect
y Product registration

Setting Up Garmin Express

1 Connect the device to your computer using a USB
cable.
2 Go to Garmin.com.sg/express.
3 Follow the on-screen instructions.

Getting More Information

y Go to support.Garmin.com/en-SG
manuals, articles, and software updates.
y Go to Garmin.com.sg/buy, or contact your Garmin
dealer for information about optional accessories
and replacement parts.
y Go to Garmin.com.sg/legal/atdisclaimer.
This is not a medical device. The pulse oximeter
feature is not available in all countries.

Activity Tracking

For more information about activity tracking accuracy,
go to Garmin.com.sg/legal/atdisclaimer.

My daily step count does not appear

The daily step count is reset every night at midnight.
If dashes appear instead of your step count, allow
the device to acquire satellite signals and set the
time automatically.
50
Mode
(System
for additional
Forerunner 255S series
Battery Life
Up to 26 hr.
Up to 20 hr.
Up to 5.5 hr.
Up to 13 hr.
Up to 12 days

My step count does not seem accurate

If your step count does not seem accurate, you can try
these tips.
y Wear the watch on your non-dominant wrist.
y Carry the watch in your pocket when pushing a
stroller or lawn mower.
y Carry the watch in your pocket when actively using
your hands or arms only.
NOTE: The watch may interpret some repetitive
motions, such as washing dishes, folding laundry,
or clapping your hands, as steps.
The step counts on my device and my Garmin
Connect account don't match
The step count on your Garmin Connect account
updates when you sync your device.
1 Select an option:
• Sync your step count with the Garmin Express
application (Using Garmin Connect on Your
Computer, page 40).
• Sync your step count with the Garmin Connect
app (Manually Syncing Data with Garmin Connect,
page 40).
2 Wait while the device syncs your data. Syncing can
take several minutes.
NOTE: Refreshing the Garmin Connect app or the
Garmin Express application does not sync your data
or update your step count.
The floors climbed amount does not seem
accurate
Your watch uses an internal barometer to measure
elevation changes as you climb floors. A floor climbed
is equal to 3 m (10 ft.).
y Avoid holding handrails or skipping steps while
climbing stairs.
y In windy environments, cover the watch with your
sleeve or jacket as strong gusts can cause erratic
readings.

My intensity minutes are flashing

When you exercise at an intensity level that qualifies
Forerunner 255 series
Battery Life
Up to 30 hr.
Up to 25 hr.
Up to 6.5 hr.
Up to 16 hr.
Up to 14 days
Troubleshooting