Epson XP-970 User Manual page 281

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Caution: Do not use any other liquid to clean the print head path or you may damage your product.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Lift up the scanner unit.
5. Using the flashlight, check the translucent film shown here for ink smears.
A Translucent film
B Print head rail (do not touch)
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