Page 1 User's Guide Printing Copying Scanning Maintaining the Printer Solving Problems NPD6773-00 EN...
Page 2: Table Of Contents
Protecting Your Personal Information... 16 Epson Photo+......72 Printing Web Pages.
Page 3 Recommended File Formats to Suit Your Copying Purpose.......90 Copying Using Easy Settings....78 Recommended Resolutions to Suit Your Copying on 2-Sides.
Page 4 ......168 Firmware (Epson Software Updater)..200 A Message is Displayed on the LCD Screen.
Page 5 Technical Support Web Site....218 Contacting Epson Support....218 Before Contacting Epson.
Page 6 Guide to This Manual Introduction to the Manuals......... . . 7 Guide to Web Movie Manuals.
Page 7: Guide To This Manual
Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
Page 8: Printing Only The Pages You Need
Guide to This Manual > Printing Only the Pages You Need Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
Page 9: About This Manual
Guide to This Manual > > About This Manual Operating System References About This Manual This section explains the meaning of marks and symbols, notes on descriptions, and operating system reference information used in this manual. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.
Page 10: Trademarks
In this manual, "Mac OS" is used to refer to Mac OS X 10.9.5 or later as well as macOS 11 or later. Trademarks ® ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ SDXC Logo is a trademark of SD-3C, LLC. ❏ PictBridge is a trademark.
Page 11: Copyright
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 12: Important Instructions
Important Instructions Safety Instructions..........13 Printer Advisories and Warnings.
Page 13: Safety Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Page 14: Printer Advisories And Warnings
Important Instructions > > Printer Advisories and Warnings Advisories and Warnings for Using the Printer Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏...
Page 15: Advisories And Warnings For Using The Touchscreen
Important Instructions > > … Printer Advisories and Warnings Advisories and Warnings for Transporting or Stori ❏ Always turn the printer off using the button. Do not unplug the printer or turn off the power at the outlet until the light stops flashing.
Page 16: Protecting Your Personal Information
Important Instructions > Protecting Your Personal Information ❏ Before transporting the printer, make sure that the print head is in the home (far right) position. Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings >...
Page 17: Part Names And Functions
Part Names and Functions Part Names and Functions..........18...
Page 18: Part Names And Functions
Part Names and Functions > Part Names and Functions Part Names and Functions Rear paper feed slot Load one sheet of paper at a time by hand. Rear paper feed slot cover Prevents foreign substances from entering the printer. This cover should usually be closed.
Page 19 Part Names and Functions > Part Names and Functions Scanner unit Scans placed originals. Open to replace the ink cartridges or to remove jammed paper. This unit should usually be kept closed. Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath.
Page 20 Part Names and Functions > Part Names and Functions Front cover Open to load paper in the paper cassette. Output tray Holds the ejected paper. When you start printing, this tray is ejected automatically. If you tap Yes on the screen displayed when the printer is turned off, it is stored automatically.
Page 21 Part Names and Functions > Part Names and Functions Document cover Blocks external light while scanning. Scanner glass Place the originals. SD card slot Insert a memory card. External interface USB port Connects an external storage device or a PictBridge capable device. AC inlet Connects the power cord.
Page 22: Guide To The Control Panel
Guide to the Control Panel Touch Screen Operations..........23 Home Screen Configuration.
Page 23: Touch Screen Operations
Guide to the Control Panel > Touch Screen Operations Touch Screen Operations The touchscreen is compatible with the following operations. Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around. Pinch in Zoom in or zoom out of the preview image on the control panel when printing photos.
Page 24: Home Screen Configuration
Guide to the Control Panel > Home Screen Configuration Home Screen Configuration You can check the approximate ink levels and the approximate service life of the maintenance box. You can also replace the ink cartridges or print the supply status sheet. Displays the network connection status.
Page 25: Guide To The Network Icon
Guide to the Control Panel > > Home Screen Configuration Guide to the Network Icon Stores the output tray. Guide to the Network Icon The printer is not connected to a wireless (Wi-Fi) network. The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network.
Page 26: Loading Papers And Cd/Dvds
Loading Papers and CD/DVDs Loading Paper........... . 27 Loading a CD/DVD.
Page 27: Loading Paper
Loading Papers and CD/DVDs > > Loading Paper Paper Handling Precautions Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
Page 28: Notes On Loading Paper
Loading Papers and CD/DVDs > > Loading Paper Paper Size and Type Settings Notes on Loading Paper This printer has three paper sources. Load paper of the appropriate size and type to suit your printing needs. ❏ You can load a single sheet of all types of supported paper. Rear paper feed slot ❏...
Page 29 Media Type Control Panel Printer Driver, Smart device Epson Business Paper Plain paper Plain paper Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.
Page 30: Loading Papers
Plain paper Envelope Envelope Envelope For smart devices, these media types can be selected when printing using Epson Smart Panel. Loading Papers You can also load paper by referring to the animations displayed on the printer's LCD screen. -How To-Load paper Loading Paper in the Paper Cassette 1 1.
Page 31 Loading Papers and CD/DVDs > > Loading Paper Loading Papers 2. Open the front cover until it clicks. 3. Check that the printer is not operating, and then slide out the paper cassette 1. Note: ❏ If paper cassette 1 is at the back and cannot be slid out, you can slide it out by turning the printer off and back on again.
Page 32 Loading Papers and CD/DVDs > > Loading Paper Loading Papers 5. With the printable side facing down, load paper until it touches the back of the paper cassette 1. Important: Do not load different types of paper in the paper cassette. 6.
Page 33 Loading Papers and CD/DVDs > > Loading Paper Loading Papers 7. Insert the paper cassette 1 gently. 8. Raise the control panel. 9. Select the paper size and paper type. 10. Check the settings, and then select Close. Note: The output tray slides out automatically when printing starts. You can slide it out manually before printing starts. Related Information “Available Paper and Capacities”...
Page 34 Loading Papers and CD/DVDs > > Loading Paper Loading Papers Loading Paper in the Paper Cassette 2 1. If the output tray is extended, select to close it. 2. Open the front cover until it clicks. 3. Check that the printer is not operating, and then slide out the paper cassette 2. Note: You can load paper even if you pull out paper cassette 2 completely.
Page 35 Loading Papers and CD/DVDs > > Loading Paper Loading Papers 4. Slide the edge guides to their maximum position. 5. With the printable side facing down, load paper until it touches the back of the paper cassette 2. Important: Do not load different types of paper in the paper cassette. Load paper longer than A4 size as indicated in the following illustration.
Page 36 Loading Papers and CD/DVDs > > Loading Paper Loading Papers ❏ Legal Pull out the paper guide extension and load paper using the line. Important: Do not push paper that protrudes from the cassette. 6. Slide the edge guides to the edges of the paper.
Page 37 Loading Papers and CD/DVDs > > Loading Paper Loading Papers Important: Do not load more than the maximum number of sheets specified for the paper. 7. Insert paper cassette 2 as far as it will go. 8. Raise the control panel. 9.
Page 38 Loading Papers and CD/DVDs > > Loading Paper Loading Papers Loading Paper in the Rear Paper Feed Slot 1. Open the rear paper feed slot cover. 2. Slide out the edge guides. 3. Load paper at the center arrow mark of the rear paper feed slot with the printable side facing up. Important: Load paper in the portrait direction.
Page 39: Loading Various Paper
Loading Papers and CD/DVDs > > Loading Paper Loading Various Paper 4. Slide the edge guides to the edges of the paper. Note: The output tray automatically extends when you start printing. You can also slide it out manually in advance. Related Information “Available Paper and Capacities”...
Page 40 “Available Paper and Capacities” on page 193 & Loading Photo Stickers Follow the instructions supplied with the stickers to load one sheet of Epson Photo Stickers. Do not load the loading support sheets into this product. ❏ Paper cassette 1 or Paper cassette 2 With the printable side facing down, load a sticker until it touches the back of the paper cassette 1 or paper cassette 2.
Page 41 Loading Papers and CD/DVDs > > Loading Paper Loading Various Paper ❏ Rear paper feed slot Load a sticker at the center arrow mark of the rear paper feed slot with the printable side facing up. Related Information “Available Paper and Capacities” on page 193 &...
Page 42: Loading A Cd/Dvd
Loading Papers and CD/DVDs > > Loading a CD/DVD CD/DVD Handling Precautions Loading Business Card Size Paper Load paper at the center arrow mark of the rear paper feed slot with the printable side facing up. Important: Load business card size paper in the portrait direction. If it is loaded horizontally, you may not be able to remove it. Related Information “Available Paper and Capacities”...
Page 43: Loading And Removing A Cd/Dvd
Loading a CD/DVD Loading and Removing a CD/DVD ❏ Compared to printing on genuine Epson paper, the print density is lowered to prevent ink from smearing on the CD/DVD. Adjust the print density as necessary. ❏ Allow the printed CD/DVDs at least 24 hours to dry avoiding direct sunlight. Do not stack or insert the CD/ DVDs into your device until they are completely dry.
Page 44: Placing Originals
Placing Originals Precautions When Placing Originals on the Scanner Glass....45 Placing Originals..........45...
Page 45: Precautions When Placing Originals On The Scanner Glass
Placing Originals > Placing Originals Precautions When Placing Originals on the Scanner Glass Read the following instructions before placing originals. ❏ When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. ❏ If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.
Page 46: Printing
Printing Printing Photos........... .47 Printing on Envelopes.
Page 47: Printing Photos
Printing > > Printing Photos Printing Photos from a Memory Device Printing Photos Printing Photos from a Memory Device You can print data from a memory device such as memory card or external USB device. Printing Selected Photos 1. Load paper in the printer. “Loading Paper in the Paper Cassette 1”...
Page 48 Printing > > Printing Photos Printing Photos from a Memory Device 7. Select Single View, and then select to edit the photo if necessary. “Menu Options for Editing Photos” on page 51 8. Select Next, make settings on the Basic Settings tab, and then set the number of copies. “Menu Options for Paper and Print Settings”...
Page 49 Printing > > Printing Photos Printing Photos from a Memory Device Related Information “Menu Options for Printing from the Control Panel” on page 49 & Printing Photos with Handwritten Notes You can print a photo on a memory device with handwritten text or drawings. This allows you to create original cards such as New Year's cards or birthday cards.
Page 50 Printing > > Printing Photos Printing Photos from a Memory Device Display Order: Changes the display order of photos in ascending or descending order. Select All Photos: Selects all the photos and sets the number of prints. Deselect All Photos: Returns the number of prints of all photos to 0 (zero).
Page 51 Printing > > Printing Photos Printing Photos from a Memory Device ❏ Camera Settings: Prints with some Exif information, such as shutter speed, f-ratio, or ISO sensitivity. Unrecorded information is not printed. ❏ Camera Text: Prints text set on the digital camera. For information on the text settings, see the documentation provided with your camera.
Page 52: Printing Photos From A Computer
Adjusts the vividness of the image. Printing Photos from a Computer Epson Photo+ allows you to print photos easily and finely in various layouts on photo paper or CD/DVD labels (CD/DVD label printing is only supported by some models.). See the application’s help for details.
Page 53 Install Epson Smart Panel from the following URL or QR code. https://support.epson.net/smpdl/ Start Epson Smart Panel, and then select the print menu on the home screen. Printing Photos Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.
Page 54: Printing On Envelopes
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 55: Printing On Envelopes From A Computer (Mac Os)
Printing > > Printing Documents Printing from a Computer Printing on Envelopes from a Computer (Mac OS) 1. Load envelopes in the printer. “Loading Envelopes” on page 39 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the print dialog. 4.
Page 56 Printing > > Printing Documents Printing from a Computer 5. Select Preferences or Properties to access the printer driver window. 6. Change the settings as necessary. You can see the online help for explanations of the setting items. Right-clicking an item displays Help. 7.
Page 57 Printing > > Printing Documents Printing from a Computer 2. Click Add/Remove Presets in Printing Presets. 3. Enter a Name and, if necessary, enter a comment. 4. Click Save. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it.
Page 58 Printing > > Printing Documents Printing from a Computer Printing a Booklet You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: This feature is not available with borderless printing. Access the printer driver, and then make the following settings. On the Main tab, select the 2-side printing method from 2-Sided Printing, and then select Settings >...
Page 59 Printing > > Printing Documents Printing from a Computer Note: This feature is not available with borderless printing. Access the printer driver, and then make the following settings. Main tab > Multi-Page > 2-Up, etc. Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer.
Page 60 Printing > > Printing Documents Printing from a Computer 1. On the printer driver's More Options tab, select the document size from the Document Size setting. 2. Select the paper size you want to print on from the Output Paper setting. 3.
Page 61 Printing > > Printing Documents Printing from a Computer Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1.
Page 62 Printing > > Printing Documents Printing from a Computer 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Page 63 Printing > > Printing Documents Printing from a Computer 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Page 64 Printing > > Printing Documents Printing from a Computer 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 65 Printing > > Printing Documents Printing from a Computer 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 66 Printing > > Printing Documents Printing from a Computer 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Access the printer driver, and then make the following settings.
Page 67 Printing > > Printing Documents Printing from a Computer Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as multi-page layout, and 2-sided printing. 1.
Page 68: Printing Documents From Smart Devices
Printing Using Epson Smart Panel Epson Smart Panel is an application that allows you to perform printer operations easily including printing, copying, or scanning from a smart device such as a smartphone or tablet. You can connect the printer and smart...
Page 69 Install Epson Smart Panel from the following URL or QR code. https://support.epson.net/smpdl/ Start Epson Smart Panel, and then select the print menu on the home screen. Printing Documents Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.
Page 70: Printing Onto A Cd/Dvd Label
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 71 Printing > > Printing onto a CD/DVD Label Printing Photos onto a CD/DVD Label Important: ❏ Before printing on the CD/DVD, see the CD/DVD handling precautions. ❏ Do not insert the CD/DVD tray while the printer is operating. This may damage the printer. ❏...
Page 72: Printing Photos Onto A Jewel Case Jacket
After you start printing, follow the on-screen instructions to load a CD/DVD. Printing Web Pages Printing Web Pages from a Computer Epson Photo+ allows you to display web pages, crop the specified area, and then edit and print them. See the application’s help for details. Printing Web Pages from Smart Devices Install Epson Smart Panel from the following URL or QR code.
Page 73: Printing Various Items
Various Prints > Personal Stationery > Design Paper Note: Epson Creative Print allows you to print design paper with a variety of patterns. You can install it from the home screen of Epson Smart Panel. Related Information “Menu Options for Printing from the Control Panel” on page 49 &...
Page 74: Printing Writing Paper
Printing > > Printing Various Items Printing Original Calendars with a Photo Printing Writing Paper You can easily print original writing paper with a photo from a memory device set as the background. The photo is printed lightly so that it can be easily written on. Various Prints >...
Page 75: Printing A Message Card
Printing > > Printing Various Items Printing a Coloring Book Using Photos Various Prints > Personal Stationery > Calendar Related Information “Menu Options for Printing from the Control Panel” on page 49 & Printing a Message Card You can easily print original message cards using a photo on your memory device. Various Prints >...
Page 76: Printing Using A Cloud Service
Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.
Page 77 Copying Copying Using Easy Settings......... . 78 Copying on 2-Sides.
Page 78: Copying
Copying > Copying on 2-Sides Copying Using Easy Settings This section explains how to use the Copy menu on the control panel to copy originals. 1. Load paper in the printer. “Loading Paper in the Paper Cassette 1” on page 30 “Loading Paper in the Paper Cassette 2”...
Page 79: Copying By Enlarging Or Reducing
Copying > Copying Multiple Originals onto One Sheet Related Information “Menu Options for Copying” on page 85 & Copying by Enlarging or Reducing You can copy originals at a specified magnification. Copy > Advanced Settings tab > Reduce/Enlarge Related Information “Menu Options for Copying”...
Page 80: Copying Photos
Copying > > Copying Photos Menu Options for Paper and Print Settings for Copying Photos Copying Photos You can copy photos easily. You can also restore the color of faded photos. Various Prints > Various copies > Copy/Restore Photos ❏ The smallest size of original you can copy is 30×40 mm. ❏...
Page 81: Menu Options For Photo Adjustments For Copying Photos
Copying > Copying ID card ❏ With Border Copies with margins around the edges. Clear All Settings: Resets the copy settings to their defaults. Menu Options for Photo Adjustments for Copying Photos Photo Adjustments: Selecting PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.
Page 82: Copying Books
Copying > Copying Without Margins Place the original face-down and slide it to the corner mark. Place an ID card 5 mm away from the corner mark of the scanner glass. Related Information “Menu Options for Copying” on page 85 &...
Page 83: Copying On A Cd/Dvd Label
Copying > Copying on a CD/DVD Label Various Prints > Various copies > Borderless Copy Related Information “Menu Options for Copying” on page 85 & Copying on a CD/DVD Label You can copy a disc label or a square original such as a photo onto a CD/DVD label. Various Prints >...
Page 84: Menu Options For Copy To Cd/Dvd
Copying > > Copying on a CD/DVD Label Menu Options for Copy to CD/DVD Important: ❏ Before printing on the CD/DVD, see the CD/DVD handling precautions. “CD/DVD Handling Precautions” on page 42 ❏ Do not insert the CD/DVD tray while the printer is operating. This may damage the printer. ❏...
Page 85: Menu Options For Copying
Copying > Menu Options for Copying Print on CD/DVD, Test print on A4 paper: Select whether to print on a CD/DVD or make a test print on A4 size plain paper. When you select Test print on A4 paper you can check the print result before printing on a CD/DVD. (Print position adjustment): Start scanning the original and displays the scanned image.
Page 86: (Density)
Copying > Menu Options for Copying (Density): Increase the level of density when the copying results are faint. Decrease the level of density when ink smears. (Reduce/Enlarge): Configures the magnification ratio for enlargement or reduction. Select the magnification from the menu according to the paper and original you want to print.
Page 87: Scanning
Scanning Basic Information on Scanning........88 Scanning Originals to a Memory Device.
Page 88: Basic Information On Scanning
Scanning > > Basic Information on Scanning Available Scanning Methods Basic Information on Scanning What is a "Scan"? A "scan" is the process of converting the optical information of paper data (such as documents, magazine clippings, photos, handwritten illustrations, and so on) into digital image data. You can save scanned data as a digital image such as a JPEG or PDF.
Page 89 There are two methods of scanning originals to a computer; scanning using the printer’s control panel, and scanning from the computer. You can scan easily from the control panel. Use the scanning application Epson ScanSmart to scan from the computer. You can edit images after scanning.
Page 90: Recommended File Formats To Suit Your Purpose
Scanning Directly from Smart Devices You can save scanned images directly to a smart device such as a smart phone or tablet by using the Epson Smart Panel application on the smart device. Recommended File Formats to Suit Your Purpose Generally speaking, the JPEG format is suitable for photos while the PDF format is suitable for documents.
Page 91: Recommended Resolutions To Suit Your Purpose
Scanning > Scanning Originals to a Memory Device File Format Description PDF (.pdf) A general file format that can be used across different operating systems and provides the same level of screen display and print result. You can view PDF files using dedicated PDF reading software or in Web browsers. Recommended Resolutions to Suit Your Purpose Resolution indicates the number of pixels (smallest area of an image) for each inch (25.4 mm), and is measured in dpi (dots per inch).
Page 92: Scanning Originals To A Computer
Scanning > Scanning Originals to a Computer 5. Set items on Scan tab, such as the save format. “Menu Options for Scanning” on page 98 6. Select Advanced Settings tab, and then check settings, and change them if necessary. 7. Select Scan tab again, and then tap Note: ❏...
Page 93: Scanning From The Control Panel
❏ Epson Scan 2 (application required to use the scanner feature) See the following to check for installed applications. Windows 10: Click the start button, and then check the Epson Software folder > Epson ScanSmart, and the EPSON folder > Epson Scan 2.
Page 94: Scanning From A Computer
Scanning Originals to the Cloud ❏ Save as PDF: Saves the scanned image in PDF format. 6. Tap When using Windows 7 or later, or OS X El Capitan (10.11) or later: Epson ScanSmart automatically starts on your computer, and scanning starts. Note: ❏...
Page 95: Scanning Originals Using Wsd
Scanning > Scanning Originals Using WSD 3. Select Scan on the control panel. 4. Select Cloud. 5. Select on the top of the screen, and then select a destination. 6. Set items on Scan tab, such as the save format. “Menu Options for Scanning”...
Page 96: Setting Up A Wsd Port
Scanning > > Scanning Originals Using WSD Setting Up a WSD Port 1. Place the originals. “Placing Originals” on page 45 2. Select Scan on the control panel. 3. Select WSD. 4. Select a computer. 5. Tap Note: The color, size, and border of the scanned image will not be exactly the same as the original. Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista.
Page 97 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Page 98: Menu Options For Scanning
Scanning > Menu Options for Scanning 6. Open the Devices and Printers screen. ❏ Windows 7 Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers. ❏ Windows Vista Click start > Control Panel > Hardware and Sound > Printers. 7.
Page 99: Scanning Originals To A Smart Device
Scanning Multiple Photos at the Same Time Using Epson ScanSmart, you can scan multiple photos at the same time and save each image individually. 1. Place the photos on the scanner glass. Place them 4.5 mm (0.2 in.) away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm (0.8 in.) away from each other.
Page 100 Advanced Scanning Scanning Multiple Photos at the Same Time ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson ScanSmart. ❏ Mac OS Select Go > Applications > Epson Software > Epson ScanSmart.
Page 101: Maintaining The Printer
Maintaining the Printer Checking the Status of Consumables........102 Improving Paper Feeding Problems.
Page 102: Checking The Status Of Consumables
Enable EPSON Status Monitor 3. ❏ Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > EPSON Status Monitor ❏...
Page 103 Maintaining the Printer > Improving Paper Feeding Problems 4. Pull out the paper cassettes. For paper cassette 2, lift it up slightly, and then pull it out. 5. Stand the printer with the control panel's button at the top. Caution: Be careful not to trap your hand or fingers when standing the printer.
Page 104: Improving Print, Copy, And Scan Quality
Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head 7. Return the printer to its normal position, and then insert the paper cassettes. Important: Do not leave the printer standing for a long time. 8.
Page 105: Running Power Cleaning
Click Nozzle Check on the Maintenance tab. ❏ Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Nozzle Check Related Information “Running Power Cleaning”...
Page 106: Preventing Nozzle Clogging
Maintenance tab > Head Cleaning > Power Cleaning ❏ Mac OS Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Head Cleaning > Power Cleaning Related Information “Checking and Cleaning the Print Head”...
Page 107: Cleaning The Paper Path For Ink Smears
Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Paper Path for Ink Smears 4. Follow the on-screen instructions to load paper and print the alignment pattern. Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. 1.
Page 108: Cleaning The Scanner Glass
Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Scanner Glass 9. Gently wipe the two white rollers using a soft, moist cloth. 10. Connect the power cord. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. Important: Never use alcohol or thinner to clean the printer.
Page 109: Cleaning The Translucent Film
Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 110 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
Page 111: Menu Options For Maintenance
Maintaining the Printer > > Improving Print, Copy, and Scan Quality Menu Options for Maintenance 5. Use a new dry cotton swab to wipe the film. Important: Do not leave any fibers on the film. Note: To prevent the smear from spreading, frequently replace the cotton swab with a new one. 6.
Page 112: Cleaning The Printer
Maintaining the Printer > Cleaning the Printer Cleaning the Printer If the components and the case are dirty or dusty, turn off the printer and clean them using a soft, clean cloth that has been dampened with water. If you cannot remove the dirt, try adding a small amount of mild detergent to the damp cloth.
Page 113: In These Situations
In These Situations When Replacing a Computer......... 114 When the Software Disk is not Available.
Page 114: When Replacing A Computer
Access the following website, and then enter the product name. Go to Setup, and then start setting up. Follow the on-screen instructions. https://epson.sn When the Software Disk is not Available You can download the same contents as found on the software disk from the Internet.
Page 115: Installing The Applications Separately
1. Make sure the printer and the computer are available for communication, and the printer is connected to the Internet. 2. Start Epson Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click...
Page 116: Checking If A Genuine Epson Printer Driver Is Installed - Windows
& Checking if a genuine Epson printer driver is installed - Windows You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window.
Page 117: Checking If A Genuine Epson Printer Driver Is Installed - Mac Os
… Installing the Applications Separately Checking if a genuine Epson printer driver is install Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately” on page 115 &...
Page 118: Re-Setting The Network Connection
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...
Page 119: Making Settings For Connecting To The Smart Device
Note: If you have already set up the connection between your smart device and the printer but need to reconfigure it, you can do so from an app such as Epson Smart Panel. Related Information “Printing Using Epson Smart Panel” on page 52 &...
Page 120 In These Situations > > Re-Setting the Network Connection Making Wi-Fi Settings from the Control Panel 1. Tap on the home screen. 2. Select Wi-Fi (Recommended). 3. Tap Start Setup. If the network connection is already set up, the connection details are displayed. Tap Change Settings to change the settings.
Page 121: Connecting A Smart Device And Printer Directly (Wi-Fi Direct)
In These Situations > > … Re-Setting the Network Connection Connecting a Smart Device and Printer Directly (Wi- 5. Follow the on-screen instructions. If you want to check the network connection status for the printer after setup is complete, see the related information link below for details.
Page 122 Note: For iOS or Android users, it is convenient to set up from Epson Smart Panel. You only need to make these settings for the printer and the device that you want to connect to once. Unless you disable Wi- Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
Page 123 For devices that have been connected to the printer before, select the network name (SSID) on the device's Wi-Fi screen to connect them again. Note: If you are using an iOS device, you can also connect by scanning the QR code with the standard iOS camera. See the link below. https://epson.sn...
Page 124 In These Situations > > … Re-Setting the Network Connection Connecting a Smart Device and Printer Directly (Wi- Disconnecting Wi-Fi Direct (Simple AP) Connection Note: When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected.
Page 125: Changing The Connection From Wi-Fi To Usb
In These Situations > > Re-Setting the Network Connection Setting a Static IP Address for the Printer Restore Default Settings Restore all Wi-Fi Direct (simple AP) settings to their defaults. The Wi-Fi Direct (simple AP) connection information of the smart device saved to the printer is deleted. Changing the Connection from Wi-Fi to USB Follow the steps below if the Wi-Fi you are using is unstable, or if you want to change to a more stable USB connection.
Page 126: Checking The Printer's Network Connection Status (Network Connection Report)
In These Situations > Transporting and Storing the Printer 6. Enter the IP address for the primary DNS server. Confirm the value reflected on the previous screen. Note: When you select Auto for the IP address assignment settings, you can select the DNS server settings from Manual or Auto.
Page 127 In These Situations > Transporting and Storing the Printer Important: ❏ In the unlikely event that you need to remove the cartridge from the printer, make sure you put the cap on the cartridge's ink supply port; otherwise, the port will dry out and become unusable when you insert it back into the printer.
Page 128 In These Situations > Transporting and Storing the Printer 7. Open the scanner unit with the document cover closed. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
Page 129 In These Situations > Transporting and Storing the Printer 10. Prepare to pack the printer as shown below. 11. Pack the printer in its box, using the protective materials. Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
Page 130: Solving Problems
Solving Problems Cannot Print or Scan..........131 Printing, Copying, and Scanning Quality is Poor.
Page 131: Cannot Print Or Scan
Solving Problems > > Cannot Print or Scan Problem Solving Cannot Print or Scan Problem Solving Read this section if you cannot print or scan as expected or if there are problems when printing. See the following for solutions to some common problems. Is the printer turned on? ❏...
Page 132: The Application Or Printer Driver Do Not Work Properly
A genuine Epson printer driver has not been installed. Solutions If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are limited. We recommend using a genuine Epson printer driver. “Checking if a genuine Epson printer driver is installed - Windows” on page 116 &...
Page 133 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 134 A genuine Epson printer driver has not been installed. Solutions If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are limited. We recommend using a genuine Epson printer driver. “Checking if a genuine Epson printer driver is installed - Windows” on page 116 &...
Page 135: The Printer Cannot Connect By Usb
Solving Problems > > Cannot Print or Scan The Application or Printer Driver do not Work Properly There is a problem with the status of the printer. Solutions Make sure the printer status is not Pause. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer.
Page 136: The Printer Cannot Connect To The Network
Solving Problems > > Cannot Print or Scan The Printer Cannot Connect to the Network The Printer Cannot Connect to the Network Connection Check If you want to check the details of the connection status, print a network connection check report. Note: If you want to check information on the network settings, print a network status sheet.
Page 137 Solving Problems > > Cannot Print or Scan The Printer Cannot Connect to the Network “E-2, E-3, E-7” on page 137 & “E-5” on page 138 & “E-6” on page 138 & “E-8” on page 139 & “E-9” on page 139 &...
Page 138 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. https://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
Page 139 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. https://epson.sn > Setup Related Information “Making Settings for Connecting to the Computer”...
Page 140 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. https://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 141 ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. https://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 142 Solving Problems > > Cannot Print or Scan The Printer Cannot Connect to the Network 3. Enter ‘ping xxx.xxx.xxx.xxx', and then press the Enter key. Enter the printer's IP address for xxx.xxx.xxx.xxx. 4. Check the communication status. If the printer and the computer are communicating, the following message is displayed. If the printer and the computer are not communicating, the following message is displayed.
Page 143 Solving Problems > > Cannot Print or Scan The Printer Cannot Connect to the Network 1. Check the printer's IP address for the communication that you want to check. You can check this from the Network Status screen on the printer's control panel, a connection report, or the IP Address column of a network status sheet.
Page 144 Checking the Connection Status If you are using Windows, use the Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Page 145 You can also watch the procedure in the Web Movie Manuals. Access the following website. https://support.epson.net/publist/vlink.php?code=VC00017 Devices cannot receive signals from the wireless router because they are too far apart. After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Page 146 Solving Problems > > Cannot Print or Scan The Printer Cannot Connect to the Network ❏ Example of connecting to different SSIDs ❏ Example of connecting to SSIDs with a different frequency range A privacy separator on the wireless router is available. Most wireless routers have a separator function that blocks communication between devices within the same SSID.
Page 147: Paper Does Not Feed Properly
Solving Problems > > Cannot Print or Scan Paper Does Not Feed Properly The device connected to the USB 3.0 port causes radio frequency interference. When you connect a device to the USB 3.0 port on a Mac, radio frequency interference may occur. Try the following if you cannot connect to wireless LAN (Wi-Fi) or if operations become unstable.
Page 148 Solving Problems > > Cannot Print or Scan Paper Does Not Feed Properly The paper settings on the printer are incorrect. Solutions Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.
Page 149: Printing, Copying, And Scanning Quality Is Poor
Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor CD/DVD Tray is Ejected when You Try to Load It The disc has not been placed properly. Solutions Place the disc again properly. “Printing Photos onto a CD/DVD Label” on page 70 &...
Page 150 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The paper type setting does not match the paper loaded. Solutions Select the appropriate paper type setting for the type of paper loaded in the printer. “List of Paper Types”...
Page 151 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. Disabling this setting may slow down printing speed but improve print quality.
Page 152 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Paper Is Smeared or Scuffed The following causes can be considered. Paper is loaded incorrectly. Solutions When horizontal banding (perpendicular to the printing direction) appears, or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.
Page 153 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The back of the paper was printed before the side that had already been printed was dry. Solutions When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Page 154 Print Quality is Poor Color correction has been applied. Solutions When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting (PhotoEnhance) is applied by default depending on the paper type. Try change the setting.
Page 155 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The display device has a high resolution. Solutions Colors may differ from what you see on smart devices such as smart phones or tablets with high- resolution displays.
Page 156 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Because the image is slightly enlarged, the protruding area is cropped. Solutions Select a smaller enlargement setting. ❏ Control panel Change the Expansion setting. ❏ Windows Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
Page 157 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The margin setting in the application software is not within the print area. Solutions Adjust the margin setting in the application so that it falls within the printable area. “Printable Area”...
Page 158 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The USB cable is not connected correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a job waiting to be printed. Solutions Cancel any paused print jobs.
Page 159: Copy Quality Is Poor
Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Copy Quality is Poor Color Missing, Banding, or Unexpected Colors Appear in Copies The print head nozzles may be clogged. Solutions Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Page 160 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Blurry Copies, Vertical Banding, or Misalignment The following causes can be considered. The print head position is out of alignment. Solutions Select the Maintenance > Print Head Alignment > Vertical Alignment menu on the control panel to align the print head.
Page 161 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Multiple sheets of paper are fed into the printer at the same time. Solutions See the following to prevent multiple sheets of paper being fed into the printer at the same time. “Several Sheets of Paper are Fed at a Time”...
Page 162 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Copied Photos are Sticky The copy was made on the wrong side of the photo paper. Solutions Make sure you are copying on the printable side. If you have accidentally copied on the wrong side of the photo paper, you need to clean the paper path.
Page 163 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor ❏ Copying Photos Select Various Prints > Various copies > Copy/Restore Photos > Border Setting > Borderlesson the control panel and then change Expansion setting. ❏...
Page 164 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The Copying Position on a CD/DVD is Incorrect The following causes can be considered. The printing position needs to be adjusted. Solutions Select Settings > Printer Settings > CD/DVD menu on the control panel and adjust the printing position.
Page 165 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The original was pressed with too much force. Solutions If you press with too much force, blurring, smudges, and spots may occur. Do not press with too much force on the original or the document cover. The copy density setting is too high.
Page 166: Scanned Image Problems
Solving Problems > > Printing, Copying, and Scanning Quality is Poor Scanned Image Problems The copy density setting is too high. Solutions Lower the copy density setting. “Menu Options for Copying” on page 85 & Multiple Originals are Copied onto a Single Sheet The gap between originals is too small.
Page 167 “Cleaning the Scanner Glass” on page 108 & When scanning multiple originals using Epson ScanSmart, there is not enough of a gap between the originals. Solutions When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.8 in.) between the originals.
Page 168: Cannot Select Paper Type Or Paper Source In Printer Driver
Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
Page 169 Print Head Adjustment Canceled. There is a problem If print quality has not improved after repeating nozzle check and with the print head. Contact Epson Support. head cleaning 3 times, wait for at least 12 hours without printing, run the nozzle check once again, and then repeat head cleaning if necessary.
Page 170 (USB or network) - Installation of the necessary software - Power supply to the computer - Firewall Make sure that Epson ScanSmart is installed on the computer. and security software settings - Search again See your “Installing the Applications Separately” on page 115 documentation for more details.
Page 171 The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
Page 172: Paper Gets Jammed
Removing Jammed Paper You can also watch the procedure in the Web Movie Manuals. Access the following website. https://support.epson.net/publist/vlink.php?code=VC00014 Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
Page 173 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. 5. Open the scanner unit with the document cover closed.
Page 174 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 6. Remove the jammed paper. Important: Do not touch the white flat cable and translucent film inside the printer. Doing so may cause a malfunction. 7. Close the scanner unit.
Page 175 Solving Problems > > Paper Gets Jammed Removing Jammed Paper Note: The scanner unit is designed to close slowly and resist a little as a precaution against catching fingers. Continue to close even if you feel some resistance. 8. Close the output tray. 9.
Page 176: Business Card Size Paper Gets Jammed
❏ Do not store the ink cartridges in high or freezing temperatures. ❏ For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier.
Page 177 Solving Problems > > It is Time to Replace the Ink Cartridges Ink Cartridge Handling Precautions ❏ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. ❏...
Page 178: Replacing Ink Cartridges
Replacing Ink Cartridges ❏ If you remove an ink cartridge from the printer for later use, Epson recommends using it up as soon as possible. ❏ This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge.
Page 179: Continue Printing Temporarily Without Replacing Ink Cartridges
Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
Page 180 Solving Problems > > … It is Time to Replace the Ink Cartridges Continue Printing Temporarily without Replacing In ❏ When the following window is displayed, select Print in Black. ❏ When the following window is displayed, cancel printing. And then, printing again. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel.
Page 181 You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver. ❏ Paper Type: plain papers ❏ Quality: Standard ❏ EPSON Status Monitor 3: Enabled...
Page 182: It Is Time To Replace The Maintenance Box
Maintenance Box Handling Precautions Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
Page 183: Replacing A Maintenance Box
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.
Page 184: Cannot Operate The Printer As Expected
Solving Problems > > Cannot Operate the Printer as Expected The Printer Does Not Turn On or Off Cannot Operate the Printer as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered. The power cord is not plugged in properly to the electrical outlet.
Page 185: Operations Are Slow
Solving Problems > > Cannot Operate the Printer as Expected Operations are Slow Power Turns Off Automatically The Power Off Settings or Power Off Timer feature is enabled. ❏ Select Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings.
Page 186: Lcd Screen Gets Dark
Solving Problems > > Cannot Operate the Printer as Expected Operations are Slow ❏ Control panel Select on the home screen, and then select Off. ❏ Windows Select Off as the Quiet Mode setting on the printer driver's Main tab. ❏...
Page 187: Is Displayed On The Screen And You Cannot Select Photos
Solutions You can print photos by saving the image files on the memory device to your computer or smart device. For smart devices, you can print using Epson Smart Panel. Cannot Pinch in or Pinch out Not enough pressure is being used when pressing on the screen.
Page 188: The Document Cover Came Off
Solving Problems > > Cannot Operate the Printer as Expected The Document Cover Came Off The Document Cover Came Off Open the feeder guard, and then insert the document cover vertically with the tabs straight. Cannot Save Data to a Memory Device The following causes can be considered.
Page 189: The Root Certificate Needs To Be Updated
EPSON Status Monitor 3 is disabled. Solutions On the printer driver's Maintenance tab, click Extended Settings, and then select Enable EPSON Status Monitor 3. However, it may not be available when the printer is accessed over a network or is used as a shared printer.
Page 190: Cannot Solve Printing Or Copying Problems
❏ Check that you are using genuine Epson ink cartridges. Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
Page 191 > > Cannot Solve Problem Cannot Solve Printing or Copying Problems If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson support. Related Information “Before Contacting Epson” on page 218 &...
Page 192: Product Information
Product Information Paper Information..........193 Consumable Products Information.
Page 193: Paper Information
Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for borderless and 2-sided printing.
Page 194 Size Loading Capacity (Sheets) Paper Paper Rear Paper Cassette 1 Cassette 2 Feed Slot Epson Ultra Glossy Photo Paper A4, Letter 13x18 cm (5x7in.), 10x15 cm(4x6 in.) Epson Premium Glossy Photo A4, Letter Paper 13x18 cm (5x7in.), 16:9 wide size(102x181 mm), 10x15 cm (4x6 in.)
Page 195 Borderless printing is not available for 2-sided printing. ❏ Epson Bright White Ink Jet Paper ❏ Epson Photo Quality Ink Jet Paper ❏ Epson Double-sided Photo Quality Ink Jet Paper ❏ Epson Matte Paper-Heavyweight ❏ Epson Double-Sided Matte Paper ❏ Epson Ultra Glossy Photo Paper ❏...
Page 196: Unavailable Paper Types
The 2-sided printing feature is not available for the rear paper feed slot. ❏ Epson Business Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Double-sided Photo Quality Ink Jet Paper ❏ Epson Double-Sided Matte Paper Related Information “Available Paper and Capacities” on page 193 &...
Page 197: Consumable Products Information
❏ Specifications and appearance of the ink cartridge are subject to change without prior notice for improvement. Maintenance Box Code The maintenance box can be purchased and replaced by the user. Epson recommends the use of a genuine Epson maintenance box.
Page 198: Software Information
Once a maintenance box has been installed in a printer it cannot be used with other printers. Software Information This section introduces some of the applications available for your printer. For a list of supported software, see the following Epson website or launch Epson Software Updater for confirmation. You can download the latest applications. http://www.epson.com Related Information “Application for Updating Software and Firmware (Epson Software Updater)”...
Page 199: Application For Printing From A Computer (Mac Os Printer Driver)
Product Information > > Software Information Application for Configuring Printer Operations (Web Config) ❏ Windows XP Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right- click on your printer and select Printing preferences. Accessing the printer driver from the printer icon on the task bar The printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
Page 200: Application For Updating Software And Firmware (Epson Software Updater)
Click the start button, and then select All Programs (or Programs) > EPSON Software > Epson Software Updater. Note: You can also start Epson Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS...
Page 201: Settings Menu List
Product Information > > Settings Menu List Basic Settings Related Information “Installing the Applications Separately” on page 115 & Settings Menu List Select Settings on the home screen of the printer to make various settings. Supply Status Select the menus on the control panel as described below. Settings >...
Page 202: Printer Settings
Product Information > > Settings Menu List Printer Settings Power Off Timer: Your product may have this feature or the Power Off Settings feature depending on the location of purchase. Select this setting to turn the printer off automatically when it is not used for a specified period of time.
Page 203: Network Settings
Product Information > > Settings Menu List Network Settings Paper Configuration: Select On to display the paper settings screen automatically by referring to Settings > Printer Settings > Paper Source Setting > Paper Setup when paper is loaded in the paper source. If you disable this feature, you cannot print from an iPhone, iPad or iPod touch using AirPrint.
Page 204 Product Information > > Settings Menu List Network Settings Wi-Fi (Recommended): ❏ Wi-Fi Setup Wizard ❏ Push Button Setup (WPS) ❏ Others ❏ PIN Code Setup (WPS) ❏ Wi-Fi Auto Connect ❏ Disable Wi-Fi Wi-Fi Direct: ❏ Other Methods ❏ iOS ❏...
Page 205: Web Service Settings
Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
Page 206: Guide Functions
Select the menus on the control panel as described below. Settings > Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Firmware Update Select the menus on the control panel as described below.
Page 207: Restore Default Settings
Product Information > > Product Specifications Printer Specifications Update: Check if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating. Notification: Select On to receive a notification if a firmware update is available. Restore Default Settings Select the menus on the control panel as described below.
Page 208 Product Information > > Product Specifications Printer Specifications Printing with borders 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 41.0 mm (1.61 in.) 37.0 mm (1.46 in.) Borderless printing 44.0 mm (1.73 in.) 40.0 mm (1.57 in.) Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism.
Page 209: Scanner Specifications
Product Information > > Product Specifications Network Specifications Scanner Specifications Scanner Type Flatbed Photoelectric Device Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Resolution 1200 dpi (main scan) 4800 dpi (sub scan) Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏...
Page 210 ✓ IPP Printing (Windows, Mac IPv4, IPv6 ✓ PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓...
Page 211: Supported Third Party Services
Product Information > > Product Specifications Memory Device Specifications SNMPv3 Supported Third Party Services Services Supported Remarks ✓ AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later ✓ Scan OS X Mavericks or later We recommend using the latest version of iOS or Mac OS. Memory Device Specifications Supported Memory Card Specifications Compatible Memory Cards...
Page 212: Supported Data Specifications
❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee operations for all externally connected devices. Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras...
Page 213: Dimensions
Ready mode: Approx. 7.2 W Sleep mode: Approx. 0.7 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption...
Page 214: Environmental Specifications
Product Information > > Product Specifications System Requirements Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
Page 215: Regulatory Information
Manufacturer: Seiko Epson Corporation Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 216: Restrictions On Copying
Restrictions on Copying Standards and Approvals for Australian Model AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C561F Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
Page 217: Where To Get Help
Contacting Epson Support........
Page 218: Technical Support Web Site
Depending on the product, network settings may be stored in the product's memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.
Page 219: Help For Users In Australia
Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 220: Help For Users In Singapore
Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.
Page 221: Help For Users In Vietnam
Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...
Page 222 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Epson Service Center Province Company Name Address Phone E-mail JAKARTA Epson Sales and Wisma Keiai Lt. 1 Jl. Jenderal 021-5724335 Service Jakarta Sudirman Kav. 3 Jakarta Pusat - DKI ess@epson-indonesia.co.id...
Page 223 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Province Company Name Address Phone E-mail SURABAYA Epson Sales & Jl. Haji Abdul Wahab Saimin, Ruko 031- 5120994 Service Surabaya Villa Bukit Mas RM-11, Kec. Dukuh sby-technical@epson-indonesia.co.id...
Page 224: Help For Users In Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...
Page 225: Help For Users In Malaysia
Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below:...
Page 226 Help for Users in the Philippines World Wide Web http://www.epson.com.ph Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (632) 8441 9030 Web Site: https://www.epson.com.ph/contact...

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