Ricoh Caplio G4 Operation Manual page 184

Symptom 2 Even if you check [The same image will not be saved] in the Ricoh
Gate La Optional Settings, the same images are loaded into your
computer.
Measure
The camera's clock is incorrectly set or the camera's clock information has been reset. To
allow the [The same image will not be saved] function to work properly, the camera's clock
information must be set properly. Set it properly. (See P.15.)
Symptom 3 Files loaded from the camera into the computer were deleted. You
attempted to load the same files from the camera again but failed.
Measure
If [The same image will not be saved] is checked in the Ricoh Gate La Optional Settings, files
loaded into your computer once cannot be loaded again. In the Ricoh Gate La Optional Set-
tings, uncheck [The same image will not be saved]. (See P.138.)
Symptom 4 Cannot play back movies
Measure
DirectX may not be installed (only for Windows 98/98SE/Me/2000). Install DirectX from the
Caplio CD-ROM. (See P.132.)
Symptom 5 Ricoh Gate La does not start even if you connect your camera to a
computer
Measure
Connect your camera to the computer using the USB cable. Click the [Start] button on the task
bar, and then select [My Computer] to open My Computer.
Right-click the camera icon, and then click [Properties]. On the Events tab, click the " " " " button
next to the [Start this program] option to open the list. Select Ricoh Gate La, and then click
[OK].
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Appendices