Extron electronics SW USB Pro Series User Manual

Extron electronics SW USB Pro Series User Manual

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User Guide
Switchers
SW USB Pro Series
USB Switchers
68-3537-01 Rev. A
01 22

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Summary of Contents for Extron electronics SW USB Pro Series

  • Page 1 User Guide Switchers SW USB Pro Series USB Switchers 68-3537-01 Rev. A 01 22...
  • Page 3 Copyright © 2022 Extron. All rights reserved. www.extron.com Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks ( ® ), registered service marks ( ), and trademarks ( ) are the property of RGB Systems, Inc. or Extron (see the current list of trademarks on the Terms of Use page at www.extron.com):...
  • Page 4 FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 Conventions Used in this Guide Notifications The following notifications are used in this guide: CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessure mineure. ATTENTION: • Risk of property damage. Risque de dommages matériels. • NOTE: A note draws attention to important information. Software Commands Commands are written in the fonts shown here: ^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0...
  • Page 7: Table Of Contents

    Selecting a Host Using the Keyboard (Hot Reference Information ....... 38 Key Switching) ..........13 Auto Switching ..........14 Mounting the SW USB Pro Series Switcher ..38 Locking and Unlocking the Front Panel Tabletop Use ..........38 (Executive Mode) ..........14 UL Rack Mounting Guidelines ......
  • Page 8 SW USB Pro Series • Contents viii...
  • Page 9: Introduction

    “switcher” are used throughout this guide to refer to all models. The SW USB Pro Series Switchers The SW USB Pro Series are two- and four-input USB switchers that allow for two or four host computers to switch among up to four peripheral USB devices (such as mass storage devices, keyboards, mice, and other human interface devices [HIDs]) with data rates up to 10 Gbps.
  • Page 10: Usb System Architecture

    (or root hub) occupying the first tier. NOTE: Do not connect more than five daisy-chained hubs to the root hub. The architecture does not support peripheral devices connected to USB hubs occupying the seventh tier. SW USB Pro Series • Introduction...
  • Page 11 NOTE: If the host device runs Windows or macOS™ operating systems, use the ® following programs to view the hierarchical relationships between USB devices: • Windows: Device Manager macOS: System Profiler or System Information • SW USB Pro Series • Introduction...
  • Page 12: Application Diagrams

    Application Diagrams The following diagrams show examples of how an SW USB Pro Series switcher can be connected. Extron HDMI Cable Cubby 100 Cable Access Enclosure MODEL 80 Laptop Camera USB Mic POWER STANDBY FLAT PANEL Display Extron SW2 USB PRO...
  • Page 13: Installation

    Installation This section gives an overview of the steps to installing the SW USB Pro Series switchers. It also provides a description of the rear panel connectors and instructions for cabling. The following topics are discussed: • Installation Overview Rear Panel Features •...
  • Page 14: Rear Panel Features

    Device 2 — USB Type A connector for USB 3.0 (blue). This port provides up to 5 V, 900 mA power. Devices 3 and 4 — USB Type A connectors for USB 2.0 (HIDs only). Each of these ports provides up to 5 V, 100 mA power. SW USB Pro Series • Installation...
  • Page 15 While the Reset button is being pressed and held, the green LED to the left of the button blinks a varying number of times to indicate the current reset level. SW USB Pro Series • Installation...
  • Page 16: Wiring The Power Connector

    • National Electrical Code ANSI/NFPA 70, article 725, et au Canadian Electrical Code, partie 1, section 16. La source d’alimentation ne devra pas être fixée de façon permanente à une structure de bâtiment ou à une structure similaire. SW USB Pro Series • Installation...
  • Page 17: Wiring For Rs-232 Communication

    Ground (G) Ground (G) Receive (Rx) Receive (Rx) Transmit (Tx) Transmit (Tx) Figure 8. Remote Connector Pin Assignments The protocol for the RS-232 port is 9600 baud, 8 data bits, no parity, 1 stop bit SW USB Pro Series • Installation...
  • Page 18: Connecting Multiple Sw Usb Pro Switchers In A System

    INPUTS STATUS EXEC AUTO HOSTS MODE SWITCH CONFIG DEVICES SW4 USB PRO USB SWITCHER Camera USB Flash Drive Figure 9. Example of a Host with Five SW USB Pro Switchers Cascaded in a Series SW USB Pro Series • Installation...
  • Page 19: Operation

    DEVICES CONFIG SW4 USB PRO USB SWITCHER Figure 11. Front Panel — SW4 USB Pro Exec Mode LED Input Selection buttons and LEDs Auto Switch LED Host LEDs USB Config port Device Status LEDs SW USB Pro Series • Operation...
  • Page 20: Powering On The System

    If the self-test completes with no errors, the LED for the most recently selected input remains lit. Select each input and power up the host device connected to it (see Selecting an Input (Host) on the next page). SW USB Pro Series • Operation...
  • Page 21: Selecting An Input (Host)

    3 and 4. This allows for the use of faster input switching without requiring the host inputs to re-enumerate the keyboard and mice. Host emulation on page 15 for information on setting up the SW USB Pro for host emulation. SW USB Pro Series • Operation...
  • Page 22: Auto Switching

    When the SW USB Pro is in lock mode, input selections are still available by SIS commands over RS-232, Ethernet, or Ethernet over USB. While the front panel is locked, the green Exec Mode LED on the front panel remains lit. SW USB Pro Series • Operation...
  • Page 23: Emulations

    Either type of device can be connected to either or both of the two emulation ports (3 and 4). Enter the appropriate emulation SIS command (see the Port Emulation commands on page 23). SW USB Pro Series • Operation...
  • Page 24: Resetting

    • DHCP turns off. again (at 6 seconds) to confirm the equivalent is reset. Then, press Reset again • IP address is set to E 1ZQQQ } . momentarily (less than 1 second). 192.168.254.254. SW USB Pro Series • Operation...
  • Page 25: Troubleshooting

    PCS (see the SW USB Pro Help File), Toolbelt (see the Toolbelt Help File), or the internal web page (see Firmware Panel page 32). SW USB Pro Series • Operation...
  • Page 26: Remote Configuration And Control

    Ethernet over USB — Connect the host to the front panel USB Config port. To enter • SIS commands, use a secure communication utility that supports Secure Shell (SSH). Enter for the IP address where requested and as the port. 203.0.113.22 22023 SW USB Pro Series • Remote Configuration and Control...
  • Page 27: Switcher-Initiated Messages

    The ASCII to Hex Conversion Table below is for use with the Command and Response Table. ASCII to Hex Conversion Table Space • SW USB Pro Series • Remote Configuration and Control...
  • Page 28: Symbol Definitions

    For example: E CN } Command: (View unit name) X& ] Response: Ipn • (tagged response) X& ] (untagged response) SW USB Pro Series • Remote Configuration and Control...
  • Page 29 DNS server address — nnn.nnn.nnn.nnn (Default is 0.0.0.0) Model name 1 = SW2-USB-Pro 2 = SW4-USB-Pro Firmware version — n.nn version description upload date and time Verbose firmware version — { SW USB Pro Series • Remote Configuration and Control...
  • Page 30: Command And Response Table For Sis Commands

    Priority order: 1, 2, 3, 4, with 1 being the most recently connected active input. Inactive inputs are ignored. 0 = Off or disabled, 1 = On or enabled (default) = On or off status SW USB Pro Series • Remote Configuration and Control...
  • Page 31 = Verbose mode (default for RS-232 connections) = Tagged responses for queries 3 = Verbose mode and tagged responses for queries Verbose response mode on page 20 for details on these modes. SW USB Pro Series • Remote Configuration and Control...
  • Page 32 Consists of up to 24 alphanumeric characters, including the hyphen ( with no blank spaces. The first character must be a letter and the last character cannot be a hyphen. = Model name 1 = SW2-USB-Pro, 2 = SW4-USB-Pro SW USB Pro Series • Remote Configuration and Control...
  • Page 33 Entering this command or performing a mode 5 reset via the rear panel Reset button (see the Reset Modes on page 16) changes the current passwords (whether user-set or the factory-set serial number) to extron. Summary SW USB Pro Series • Remote Configuration and Control...
  • Page 34 IP address = Subnet mask Format nnn.nnn.nnn.nnn (Default is 255.255.255.0) Format nnn.nnn.nnn.nnn (Default is 0.0.0.0) = Gateway IP address Format nnn.nnn.nnn.nnn (Default is 0.0.0.0) = Domain name server (DNS) IP address SW USB Pro Series • Remote Configuration and Control...
  • Page 35: Accessing The Product Configuration Software

    ), then click the Software button ( Alternatively, hover the mouse pointer over the Download tab, then move the pointer to the Software link in the Downloads column and click it. SW USB Pro Series • Remote Configuration and Control...
  • Page 36 Open the executable (.exe) file from the save location. Follow the instructions that appear on the screen to install the program. By default, the installation creates a directory at C:\Program Files (x86)\Extron\Extron PCS. SW USB Pro Series • Remote Configuration and Control...
  • Page 37 Follow the instructions that appear on the screen. By default, the configuration program file is stored on your computer in the Downloads folder at\Desktop\This PC. From there, you can move it to a desired storage location on your C: drive. SW USB Pro Series • Remote Configuration and Control...
  • Page 38: Starting Pcs

    Select a device (one of the SW USB Pro switchers) on the network or the USB port (see figure 15, Click Connect ( The Product Configuration Software opens to the Host/Device Configuration window (see figure 16). Figure 16. PCS Host/Device Configuration Window SW USB Pro Series • Remote Configuration and Control...
  • Page 39: Internal Web Page

    NOTE: The factory configured passwords for all accounts on this device have been set to the device serial number. In the event of a complete system reset, the passwords convert to the default, which is extron. Click the OK button. SW USB Pro Series • Internal Web Page...
  • Page 40: Web Page Overview

    C:\Program Files (x86)\Extron\Firmware after being downloaded from the Extron website). NOTE: Firmware files for this product have a .eff extension. Do not attempt to load any other file types. SW USB Pro Series • Internal Web Page...
  • Page 41: Device Status Panel

    Device Status panel. When the sync is completed, Click Sync to PC the message shown in figure 20 appears in the upper-right corner of the screen. Figure 20. Sync to PC Success Message SW USB Pro Series • Internal Web Page...
  • Page 42 Time Zone — In the Timezone field, select the desired time zone from the drop-down menu ( When finished entering settings, click ) to confirm them, or Cancel to close the Save dialog box without implementing the settings. SW USB Pro Series • Internal Web Page...
  • Page 43: Roles And Permissions Panel

    Cancel or the X in the upper-right corner. To remove an assigned user password: In the field, enter a single space. Change User Password Enter a single space in the appropriate field. Confirm Password SW USB Pro Series • Internal Web Page...
  • Page 44 DHCP server. The default is • IP Address, ( ), Subnet mask ( ), and Gateway address ( ) — To set any of these addresses, click in the desired field and enter the address. SW USB Pro Series • Internal Web Page...
  • Page 45 NOTE: If DHCP is being enabled, the web page attempts to redirect and connect to the unit via the unit name (TCP/IP hostname). If a static IP address is being set, the web page attempts to connect to the new IP address. SW USB Pro Series • Internal Web Page...
  • Page 46: Reference Information

    • Downloading Updated Firmware Mounting the SW USB Pro Series Switcher The SW USB Pro Series switcher can be set on a table, mounted on a rack shelf, or mounted under a desk, podium, or table. Tabletop Use Four adhesive rubber feet are included with the SW USB Pro switcher. For tabletop use, attach one foot at each corner on the bottom of the unit, and place the switcher in the desired location.
  • Page 47: Furniture Mounting

    Furniture mounting kits are available at www.extron.com (see the mounting instructions provided with the kit). Downloading Updated Firmware Figure 25. Downloading Firmware from the Extron Website On the Extron web page, click the Download tab (see figure 25, SW USB Pro Series • Reference Information...
  • Page 48 By default, the configuration program file is stored on your computer in the Downloads folder at\Desktop\This PC. From there, you can move it to a desired storage location on your C: drive. SW USB Pro Series • Reference Information...
  • Page 49 Extron Warranty Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/ or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to: USA, Canada, South America,...

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