Table of Contents
Advertisement
Troubleshooting guide
PROBLEM
Used coffee
cake is wet
Espresso pours
into cupunevenly
Pump makes an
unusual noise
Water around
Drip Tray area
or on benchtop
32
Possible cause
A little water will remain on top
of the used coffee cake.
Too many coffee grinds used.
Dual wall filter baskets being
used.
Uneven tamping.
Obstruction in the group head or
group handle.
No water in the reservoir.
Water tank is not correctly
positioned.
New pre-infusion profiles has
been selected.
Water overflowing from drip tray.
What to do
Rest group handle on the drip tray for 5
sec to allow the water to dissipate before
disposing cake.
Dose less coffee grinds.
Dual wall filter baskets will keep the
coffee cake wetter than single wall filter
baskets.
Ensure coffee grinds are tamped evenly.
Check there is nothing obstructing the
group head or group handle. Clean group
head / group handle.
Fill water tank with water.
Prime water through the group head,
press the 1 CUP button. Allow water to
run through.
Insert the water tank into the back of the
unit.
Different pre-infusion profiles make a
different noise at the start of an espresso
extraction. See Customisable – extraction
pre-infusion profile, page 21.
Empty if the red water level indicator
appears through the drip tray grill.
Advertisement
Table of Contents
