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TROUBLE SHOOTING
1. The power cannot be turned on
2. No audio output from this unit
(HDMI/Coax/Opt/AUX/Streaming/Bluetooth/USB)
3. No audio output from this unit
(Streaming)
4. No audio output from this unit
(HDMI ARC)
5. No audio output from this unit
(COAX)
6. No audio output from this unit
(Opt)
7. No audio output from this unit
(HDMI IN 1 - 4)
8. No audio output from this unit
(AUX)
9. No sound from the connected speakers
10. Cannot connect to the network by wired LAN
11. Cannot connect to the network by wireless LAN
12. USB flash drive not recognized
13. Cannot operate this unit with the remote control unit
14. IR IN is not operating
15. IR Flasher is not operating
REPAIR INFORMATION
LED STATUS
1. Updating
2. Updating (Service region settings)
3. Updating (Service Release Type)
4. On startup of HEOS (when power is turned on)
5. Factory Reset
6. Software Reset (Clear user settings)
7. Critical Error
8. When connecting to network (Setup Assistant)
9. Bluetooth
10. Standby
11. Volume button and Mute button
12. Submit Diagnostics
SPECIAL MODE
1. Service region settings update procedures
2. Service Release Type settings update procedures
3. How to check the firmware version, service region settings and service release
type
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