Before You Call For Service - GE JCBP24, JCBP25, JCBP26, JCBP27, JCBP28, JCBP29, JCBP30, JCBP32, JCBP33, JCBP34, RCB735, RCB740, RCB745, RCB746, RCB790 Installation And Owner's Instructions

Before you call for service...

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Top burners do not light
or do not burn evenly
Burner flames very
large or yellow
Surface burners light
but oven does not
Control signals after
entering cooking time or
start time
(on some models)
Clock and timer
do not work
(on some models)
44
Possible Causes
Plug on range is not completely
inserted in the electrical outlet.
Burner hole or slits on the side
of the burner may be clogged.
Improper burner assembly.
Improper air to gas ratio.
The oven gas shut-off valve
may have accidentally been
moved during cleaning or
moving.
You forgot to enter a bake
temperature or cleaning time.
Plug on range is not completely
inserted in the electrical outlet.
A fuse in your home may be
blown or the circuit breaker
tripped.
Oven controls improperly set.
What To Do
• Make sure electrical plug is plugged into a live, properly
grounded outlet.
• Remove the burners (on models with standard twin
burners) or burner heads and caps (on models with
sealed burners) and clean them with a sewing needle
or twist-tie. Make sure you do not enlarge the holes.
On sealed burner models, check and clean the electrode
area for burned-on food or grease.
• Make sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
• If range is connected to LP gas, contact the person
who installed your range or made the conversion.
• To check the oven gas shut-off valve on sealed burner
models, remove the storage drawer or kick panel (see
the Care and cleaning of the range section) and look for
the gas shut-off lever at the back of the range.
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models
• To check the oven gas shut-off valve on standard twin
burner models, raise the cooktop and look for the gas
shut-off lever at the extreme right rear corner. Follow
the directions in box A or B that match your regulator
type.
A
Lever is shown closed.
PULL TO OPEN.
Standard twin burner models
• Touch the BAKE pad and desired temperature or
the SELF CLEAN pad and desired clean time.
• Make sure electrical plug is plugged into a live,
properly grounded outlet.
• Replace the fuse or reset the circuit breaker.
• See the Using the clock and timer section.
B
Lever is shown closed.
PULL TO OPEN.
Standard twin burner models