Advertisement
TROUBLESHOOTING
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified electri-
cian shouldcorrect all electrical problems. For warranty service, contact your dealer or wholesale Distributor.
SYMPTOMS
1、The toilet does not
A.Power is OFF.
work.
B.The power cord is disconnected or the plug has no power.
C.Power cord electricity leakage connector plug is not reset.
Product is on standby mode.
2. The toilet fails to flush.
A.Water failure.
B.Water supply stop valve is OFF.
C.Power is OF.
D.Toilet in standby mode
E.Cleaning function is in use.
F.Auto flush function is prohibited.
3、Insufficient toilet flush
A.Filter blocking
B.Insufficient water pressure
A.Water failure
4、Unable to use
B.Tee valve for water supply is closed or not opened
cleaning function
completely.
C.Toilet is at standby mode.
D.Unseated or undetected sitting position
E.Filter screen is blocked
F.Insufficient water pressure
G. Incorrect water purification filter cartridge installation
5、Flushing mode stops
A.Flushing mode stops automatically after continuous flushing
in the operation process.
for 5 minutes.
B.The seat is unable to detect customer.
A.The seat is covered by foreign matters or the seat is wet.
6、The wash mode run
even when no one is
sitting on the toilet.
7、Dryer fan stops in the
A.The dryer fan stops automatically after continuous usage for
operation process
4 minutes.
B.The seat is unable to detect human body.
A.The seat is unable to detect customer.
8、Deodorization fan
B.Stop button is pressed by mistake during operation.
stops
C.Auto deodorization function is deactivated.
9、Cover fails to
A.The seat is covered by foreign matters or the seat is wet.
close/open
The toilet cover is interfered by human Disturbance from
previous open/close process.
10、Cover fails to
A.Customer is not seated yet or left the detecting area.
open/close automatically
B.Remote "auto cover" function is deactivated.
C.The toilet is in the process of flushing.
A.The night function is turned off.
11、Night light does not
B.The indoor light is too bright.
work
Kohler Co.
PROBABLE CAUSES
17
RECORRECTIVE ACTION
A.Wait until power is restored.
B.Plug power cord into outlet or check power plug.
C.Press the "Reset" icon on the plug.
D. Press "
"button on side panel.
A.Wait until water is restored.
B.Open water supply valve.
C.Wait until power is restored, check "manual flush or use
basin to flush the toilet.
D.. Press " "button on side
panel.
E.Flush after cleaning function is completed.
F.Check "Remote setting guide" section.
A.Check "clean filter" section.
B.Check if valve is wide open, if not, please open
completely.
C.Check if water inlet hose is over bended. If so, adjust
hose.
A.Wait until water supply is restored.
B.Fully open tee valve.
C.Press "
"button on side panel.
D. Sit on or adjust sitting posture.
E.Refer to "washing the filter screen" section.
F.Check if water inlet hose is over bended. If so, adjust
hose.
G. Correct purification filter cartridge installation (refer to Page
13).
A.If necessary, press the flushing button again.
B.Adjust your sitting position or sit on the toilet again.
A.Remove the foreign matters or dry the seat.
A.If necessary, press the Dryer button again.
B.Adjust your sitting posture or sit on the toilet again.
A.Adjust your sitting posture or sit on the toilet again.
B.If necessary, please seat on again 2s after seat off.
C.Refer to "Remote controller setting guide"
A.Remove the foreign matters or dry the seat.
B.Use remote control to open/close the toilet cover or
manually open/close until it works normally. The cover
switch should not be stopped during the open/close process.
A.Remove the foreign matters or dry the seat
B.Refer to "remote setting guide" section
C.Wait until the flushing process is completed.
A.Check night light section in "auxiliary keyboard function"
to activate night light function.
B.Please turn off the indoor light and close the curtain.
1303729-T01-G
Advertisement
