The Customer's Role - Summary Of The Activation Process; Figure 24: Activation Link On The Customer's Computer - Hughes HughesNet HN9000 Installation Manual

Chapter 6
The customer's role – Summary of the activation process
Pre-requisite: Before the HughesNet service can be activated, the satellite modem must be commissioned and connected
to the customer's computer. If the customer wants to connect the modem to a router, the router cannot be connected
until activation is complete.
The customer activates the HughesNet service. A summary of the activation process is provided here, so that you,
the installer, will know what the customer should expect. This summary description is not a complete description of the
activation process, and it does not show all the screens the customer will see during service activation. The screens
that follow are selected to give you an idea of what to expect during service activation.
The customer's computer should be used for service activation. Do not use the installer laptop for activation, unless the
customer's computer is not working. If you use the installer laptop for activation, close your browser at the Downloading
Software screen to prevent the HughesNet Tools from being downloaded to the installer laptop. If you have only the
public IP address 169.254.10.10 configured on the installer laptop, you must enable DHCP to demonstrate Internet
browsing to the customer.
1. Following the instructions in the Quick Start Guide, which is shipped with the modem, the customer opens a supported
web browser, types www.systemcontrolcenter.com (or 192.168.0.1) into the address bar and presses Enter.
Note: To use 192.168.0.1, the satellite modem must be configured for a private IP address, and DHCP must
be enabled on the computer.
The System Control Center home page appears, showing the activation link (Click Here To Activate) below the
HN9000 System Control Center screen title. See Figure 24: Activation link on the customer's computer on page
44.
The activation link appears only on a new modem when the modem is ready to be activated (after commissioning is
complete). The activation link is not present after activation is completed.
If you see a Page not found error, check the following:
44
HN9000 Satellite Modem Installation Guide
1037576-0001 Rev. A

Figure 24: Activation link on the customer's computer