Panasonic BL-C30 Installation Manual page 23

Troubleshooting
Problem
UPnP port • UPnP
TM
forwarding setup
fails.
• The camera is turned on before the router is turned on.
• The default gateway is not set, or the settings are wrong.
• The router does not support UPnP
The camera IP • Clicking [Camera Setup] on the Setup Program displays the
address and port
number have
been forgotten.
The password • Press the FACTORY DEFAULT RESET button to reset the
has been
forgotten.
"The camera fails • The hub is not connected to the router.
to get network
information from
the DHCP
server." is
displayed.
• The DHCP server is not functioning on the router.
Error is displayed • The Setup Program causes the error message.
on the camera
status by the
Setup Program.
All manuals and user guides at all-guides.com
Cause and Remedy
is disabled on the router.
TM
Enable UPnP on the router following the router manual.
TM
Turn the router on first, and then turn the camera on.
Set the default gateway correctly (see page 31 of the
Operating Instructions on the Setup CD-ROM).
Enable port forwarding on your router following the router
manual.
camera list. The camera list shows the MAC address labeled
beside the Ethernet (LAN) port. The camera IP address and
port number are shown next to the MAC address.
camera to default. Set up the camera again.
Connect the hub to the router or connect the camera
directly to the router, disconnect the plug of the AC cord
from the outlet, and then reconnect it again.
Enable the DHCP server function following the router
manual.
Disconnect the plug of the AC cord from the outlet, and
reconnect it again.
Installation/Troubleshooting
.
TM
23