Panasonic BL-C30 Installation Manual page 22

Troubleshooting
Problem
Setup Program • Your firewall or antivirus software is blocking the connection.
does not list any
cameras.
• The camera is connected over a different network.
• Confirm that an IP address is assigned to your PC.
Setup Program • Network problems may occur during setup.
fails to complete
successfully.
• More than 20 minutes have passed, after turning the camera
• Administrator page is displayed, and the setup cannot be
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Cause and Remedy
To avoid any possible problems, temporarily disable any
firewall or antivirus software, and set up the camera again.
If you cannot disable your firewall or antivirus software, you
can set up the camera using the MAC address (see page
14).
Set up the camera from a PC under the same router.
If the IP address is not assigned to your PC, assign it to your
PC (see page 103 of the Operating Instructions on the
Setup CD-ROM).
Confirm that your network is working. Disconnect the plug
of the AC cord from the outlet, and reconnect it again. Then
set up the camera again.
on.
Disconnect the plug of the AC cord from the outlet, and
reconnect it again. Set up the camera again following the
Getting Started.
completed.
Press the FACTORY DEFAULT RESET button to reset the
camera to default. Set up the camera again. Until the setup
is completed, do not press the privacy button on the front of
the camera.
Installation/Troubleshooting
22