Universal Serial Bus (Usb) Specific Problems - Dell UltraSharp 30 User Manual

Universal Serial Bus (USB) specific problems

Specific
symptoms
USB interface is
not working
Super speed
USB 3.2 Gen2
interface is
slow.
Wireless USB
peripherals stop
working when a
USB 3.0 device
is plugged in
USB is not
working
What you Possible solutions
experience
• Check that your display is turned ON.
USB peripherals
• Reconnect the upstream cable to your
are not working
• Reconnect the USB peripherals (downstream
• Turn off the monitor and turn it on again.
• Reboot the computer.
• Certain USB devices such as portable hard
• Check that your computer is USB 3.0-capable.
Super speed
• Some computers have USB 3.0, USB 2.0, and
USB 3.2 Gen2
peripherals
working slowly
• Reconnect the upstream cable to your
or not working
at all
• Reconnect the USB peripherals (downstream
• Reboot the computer.
• Increase the distance between the USB 3.0
Wireless USB
peripherals
• Position your wireless USB receiver as close as
responding
slowly or only
• Use a USB-extender cable to position the
working as
the distance
between itself
and its receiver
decreases
No USB Refer to input source and USB pairing table.
functionalities
computer.
connector).
drives require higher power source; connect the
drive to the computer directly.
USB 1.1 ports. Ensure that the correct USB port
is used.
computer.
connector).
peripherals and the wireless USB receiver.
possible to the wireless USB peripherals.
wireless USB receiver as far away as possible
from the USB 3.0 port.
Troubleshooting | 93