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4. Troubleshooting
Problem
Judder / Blur is seen on TV.
Even though I set the 'Auto
Motion Plus 120' on, display
@60Hz in information OSD.
Anynet+
Anynet+ does not work.
I want to start Anynet+.
I want to exit Anynet+.
The message "Connecting to
Anynet+ device..." appears on
the screen.
The Anynet+ device does not
play.
The connected device is not
displayed.
The TV Program cannot be
recorded.
The TV sound is not output
through the receiver.
AllShare
TM
Deleted phone number appear in
device list again.
I find over two same TV names.
Unkown phone number's
Message or Media arrived.
OSD of message is small.
4-8
Solution
•
With Auto Motion Plus, you can see more clear image without blur and judder, but there
are some side-effect. So, It is available to choose Auto Motion Plus 120Hz mode (Off/
Clear/Standard/Smooth/Custom/Demo). Using custom mode, you can set level(0~10) of
'Judder reduction' and 'Blur reduction' finely. You choose 10, the highest performance of
Auto Motino Plus is working.
•
Displayed frequency in information OSD is information of input source, not of output
image Samsung 120Hz model display always 120Hz picture. The method of 'Frequency
Rate Conversion'(FRC) is different according to Auto Motion Plus option you select.
•
Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices
only.
•
Only one receiver (home theater) can be connected.
•
Check if the Anynet+ device power cord is properly connected.
•
Check the Anynet+ device's Video/Audio/HDMI cable connections.
•
Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
•
Check whether the TV remote control is in TV mode.
•
Check whether the remote control is Anynet+ compatible.
•
Anynet+ doesn't work in certain situations. (Searching channels, operating Smart Hub or
Plug & Play (initial setup), etc.)
•
When connecting or removing the HDMI cable, please make sure to search devices again
or turn your TV off and on again.
•
Check if the Anynet+ Function of Anynet+ device is set on.
•
Check if the Anynet+ device is properly connected to the TV and check if the Anynet+
(HDMI-CEC) is set to On in the Anynet+ Setup menu.
•
Press the TOOLS button to display the Anynet+ menu and select a menu you want.
•
Select View TV in the Anynet+ menu.
•
Press the SOURCE button on the TV remote control and select a non- Anynet+ device.
•
Press z and PRE-CH to change the TV mode. (Note that the channel button operates
only when a tuner-embedded Anynet+ device is not connected.)
•
You cannot use the remote control when you are configuring Anynet+ or switching to a
view mode.
•
Use the remote control when the Anynet+ setting or switching to view mode is complete.
•
You cannot use the play function when Plug & Play (initial setup) is in progress.
•
Check whether or not the device supports Anynet+ functions.
•
Check whether or not the HDMI cable is properly connected.
•
Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
•
Search Anynet+ devices again.
•
You can connect an Anynet+ device using the HDMI cable only. Some HDMI cables may
not support Anynet+ functions.
•
If connection is terminated because there has been a power interruption or the HDMI
cable has been disconnected, please repeat the device scan.
•
Check whether the antenna jack on the recording device is properly connected.
•
Connect the optical cable between TV and the receiver.
•
Because rebooting or trying to access of deleted device.
-
Move to Message menu, select registed device and set 'denied'.
•
You can change your TV name in 'Home Network Center - Menu'.
•
Move to Message menu, Unkown device set 'denied'.
•
OSD of message is small except for TV mode.
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