Kohler Bancroft Experience BubbleMassage K-1158-GCR Installation Manual page 31

Troubleshooting Procedures (cont.)
Symptoms
9. Blower motor won't turn
off when the power
button on user keypad is
pressed.
10. A zone does not produce
air bubbles but another
zone operates normally.
11. Surge mode does not
work.
12. Water spillage or damage
observed under the bath.
13. Bath does not purge
automatically.
For Baths with Chromatherapy
Symptoms
14. Chromatherapy lights do
not work.
15. Chromatherapy does not
cycle.
Kohler Co.
Probable Causes
B. Loose, disconnected, or
damaged wiring harness.
C. User keypad does not work.
D. Blower motor does not work.
E. Control does not work.
A. User keypad does not work.
B. Loose, disconnected, or
damaged wiring harness.
C. Control does not work.
A. Zone is not selected.
B. Butterfly valve does not work.
C. Loose, disconnected, or
damaged wiring harness.
D. User keypad does not work.
E. Control does not work.
A. User keypad does not work.
B. Control does not work.
A. Drain or overflow leaking.
B. Wall, deck, and/or shower door
is improperly sealed.
C. Cracked acrylic air channels.
A. Level sensor wires are
disconnected.
Probable Causes
A. Loose, disconnected or damaged
wiring/connections.
B. Control does not work.
A. Chromatherapy harness
assemble does not work.
31
Recommended Action
B. Check wiring for proper
connections. Replace the wiring
harness if necessary.
C. Replace the user keypad.
D. Replace the blower motor.
E. Replace the control.
A. Replace the user keypad.
B. Check wiring for proper
connections. Replace the wiring
harness if necessary.
C. Replace the control.
A. Select the zone as per the
instructions in the "Confirm Proper
Operation" section.
B. Replace the butterfly valve.
C. Check wiring for proper
connections. Replace the wiring
harness if necessary.
D. Replace the user keypad.
E. Replace the control.
A. Replace the user keypad.
B. Replace the control.
A. Repair or replace the drain
assembly as per the manufacturer's
instructions.
B. Apply silicone sealant at the seams
between the bath and the wall,
deck, or door.
C. Refer to the manufacturer.
A. Connect the level sensor wires.
Recommended Action
A. Check wiring for proper
connections. Replace wiring if
necessary.
B. Replace control.
A. Replace the chromatherapy harness
assembly.
1035472-2-F