Ikea Guarantee - IKEA TREVLIG Manual

ENGLISH
Manufacturer:
IKEA of Sweden AB
Box 702, 343 81 Älmhult, Sweden
Factory
Whirlpool EMEA S.p.A.
Melano Factory - Strada Provinciale Arceviese, km 64.100 - 60044 Fabriano (Ancona) - Italy
The importer and the entity authorized by the manufacturer:
LLC "IKEA TORG", bld. 1, microraion IKEA, Khimki, Moscow region, 141400 Russia,
tel.: +7(495) 737-5301, fax: +7(495) 737-5324
This device was designed, manufactured, and sold in accordance with the standards of the Customs Union technical regulations, and
with local normative legal documents.
The entity authorized by the manufacturer to take actions in Russian Federation for assessment of the conformity of products: LLC
"Whirlpool RUS", Russian Federation, 127018, Moscow, Dvintsev street 12, building 1 letter V, floor 5; tel.: +7 (495) 961-29-00
Made in Italy
For IKEA product quality issues, contact the seller: LLC IKEA DOM, bld. 1, microraion IKEA, Khimki, Moscow region, 141400 Russia;
tel.: +7 (495) 666-2929, www.ikea.ru
Life cycle: 10 years
After life cycle is finished, your product can become dangerous. So, after life cycle has been finished, or in case you decided to
stop using product earlier, please address to appropriate officials to legally destroy the appliance"
IKEA GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the original date
of purchase of your appliance at IKEA. The original sales receipt,
is required as proof of purchase. If service work is carried out
under guarantee, this will not extend the guarantee period for
the appliance.
Who will execute the service?
IKEA service provider will provide the service through its own
service operations or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been
caused by faulty construction or material faults from the date
of purchase from IKEA. This guarantee applies to domestic use
only. The exceptions are specified under the headline "What is
not covered under this guarantee?" Within the guarantee period,
the costs to remedy the fault e.g. repairs, parts, labour and
travel will be covered, provided that the appliance is accessible
for repair without special expenditure. On these conditions,
the respective local regulations are applicable. Replaced parts
become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine the product
and decide, at its sole discretion, if it is covered under this
guarantee. If considered covered, IKEA Service Provider or its
authorized service partner through its own service operations,
will then, at its sole discretion, either repair the defective
product or replace it with the same or a comparable product.
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage caused by failure
to observe operating instructions, incorrect installation or by
connection to the wrong voltage, damage caused by chemical
or electrochemical reaction, rust, corrosion or water damage
including but not limited to damage caused by excessive
lime in the water supply, damage caused by abnormal
environmental conditions.
• Consumable parts including batteries and lamps.
• Non-functional and decorative parts which do not affect
normal use of the appliance, including any scratches and
possible color differences.
• Accidental damage caused by foreign objects or substances
and cleaning or unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic glass, accessories,
crockery and cutlery baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs, casings and parts of
casings. Unless such damages can be proved to have been
caused by production faults.
• Cases where no fault could be found during a technician's
visit.
• Repairs not carried out by our appointed service providers
and/or an authorized service contractual partner or where
non-original parts have been used.
• Repairs caused by installation which is faulty or not according
to specification.
• The use of the appliance in a non-domestic environment i.e.
professional use.
• Transportation damages. If a customer transports the product
to his home or another address, IKEA is not liable for any
damage that may occur during transport. However, if IKEA
delivers the product to the customer's delivery address, then
damage to the product that occurs during this delivery will be
covered by IKEA.
• Cost for carrying out the initial installation of the IKEA
appliance.
However, if an IKEA appointed Service Provider or its
authorized service partner repairs or replaces the appliance
under the terms of this guarantee, the appointed Service
Provider or its authorized service partner will reinstall the
repaired appliance or install the replacement, if necessary..
How country law applies
The IKEA guarantee gives you specific legal rights, which cover
or exceed all the local legal demands. However these conditions
do not limit in any way consumer rights described in the local
legislation.
The dedicated AFTER SALES for IKEA appliances
Please don't hesitate to contact IKEA appointed Authorized
Service Centre to:
1. make a service request under this guarantee;
2. ask for clarifications on installation of the IKEA appliance in
the dedicated IKEA kitchen furniture;
3. ask for clarification on functions of IKEA appliances.
To ensure that we provide you with the best assistance, please
read carefully the Assembly Instructions and/or the User Manual
before contacting us.
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