Panasonic KX-HGW600 Operating Instructions Manual page 143

Problem
You cannot view the manually
registered Network Camera.
You cannot access the
Camera Portal page and
Setup Page from the WAN
side.
[For assistance, please call: 1-800-272-7033]
About Network Camera Setup
Cause and Remedy
• To set up your Network Camera manually, please
set up the Screen Assignment (
and Port Forwarding (
unnumbered) (
address of the Network Camera.
• If you restart the manually registered Network
Camera, the setting may be changed by the
Automatic Setup function. Check Do Not Use on
the Setup Page of the KX-HGW600 ([Optional
Setup] DHCP) or clear Enable check box on the
Network window of Network Camera
([Network] 1. Network Configuration from the
Setup Program).
• The network traffic may not be smooth. Wait for a
while and try again.
• Make sure the WAN indicator lights green. If it is off,
check the connections on the WAN.
• When you use the proxy server setting, setup of
your web browser may be needed to access the
Setup Page. For more information, please refer to
Page 126 and check your setting.
• JavaScript is used on the Setup Page. If JavaScript
is invalid on the setup of the web browser, access
the Setup Page after enabling JavaScript.
Click [Tools menu]
[Security tab]
[Enable] in "Active Scripting" of JavaScript.
• If you check Restricted Access on the Setup Page
of the KX-HGW600 ([Camera Setup]
Control] window), check None or Administrator
Only.
• Packet Filtering function may prevent you from
accessing the Camera Portal page. Enter the
appropriate settings checking Packet Filtering Log
information.
Operating Instructions
Page 77) window
Page 94)/NAT (IP
Page 96) window for the IP
[Internet Options]
[Custom Level] check
[Access
143