Troubleshooting and tips
The external monitor's power cable or data cable is not connected properly
►
Switch off the external monitor and the notebook.
►
Check whether the power cable is plugged properly into the external monitor and into the power
socket.
►
Check whether the data cable is properly connected to the notebook and the external monitor.
►
Switch on the external monitor and the notebook.
The external monitor is blank or the image is
unstable
The wrong external monitor has been selected or the wrong screen resolution has been set for the
application programme.
►
Terminate the application programme in Windows with Alt + F4 . If the fault continues to
occur after ending the programme, switch over to the notebook's internal LCD screen with Fn
+ F10 and carry out the following routine:
►
Select the correct monitor or set the correct screen resolution.
–
Setting the screen resolution: Select Start - (Settings) - Control Panel - Display - Settings and
then the screen resolution you require in the Resolution field.
–
Selecting the monitor: Select the correct monitor under Start - (Settings) - Control Panel -
Display - Settings - Advanced Properties - Monitor - Modify.
Battery indicator (battery dead) appears
The battery is dead.
If the battery display
►
Charge the battery.
If this does not succeed, you must change the battery for a new one. Observe the information on the
"Drivers & Utilities" CD/DVD when disposing of the defective battery.
Battery indicator no longer appears in status
indicator panel
If the battery indicator does not appear in the status indicator panel, no battery is installed or there is
no contact between the notebook and the battery.
►
Check whether the battery is installed correctly in its compartment.
or
►
Charge the battery.
If this does not succeed, you must change the battery for a new one. When you dispose of used
batteries, please observe the safety instructions in the "Safety" manual.
104
appears, the battery is not charged.
A26391-K169-Z121-1-7619, edition 1