The external monitor is blank or the image is unstable
The wrong external monitor has been selected or the wrong screen resolution has been set for the
application programme.
►
End the application programme under Windows with Alt + F4 . If the fault continues to occur
after ending the programme, switch over to the notebook's internal LCD screen with Fn +
F4 . Change the following setting:
►
Set the screen resolution: Change these settings under Start – (Settings) – Control Panel –
Appearance and Personalization – Personalization: Adjust screen resolution. to set the required
screen resolution.
►
Select monitor: Right click on the desktop. From the menu click on Personalize – Display Settings
and select monitor type 1 or 2 and then select the correct screen under Advanced settings –
Monitor.
The notebook cannot be started
The battery is not installed correctly
►
Switch the notebook off.
►
Check whether the battery is installed correctly in its compartment.
►
Switch the notebook on.
The battery is dead
►
Charge the battery.
Or
►
Install a charged battery.
Or
►
Connect the mains adapter to the notebook.
The mains adapter is not connected correctly
►
Switch the notebook off.
►
Check whether the mains adapter is connected correctly to the notebook.
►
Switch the notebook on.
The notebook stops working
The notebook is in Standby or Suspend mode
►
Reactivate the notebook by pressing a key (Standby mode) or by switching it back on (Suspend
mode).
An application programme has caused the malfunction
►
Close the application programme or restart the notebook by switching it on/off or with a warm
boot.
The battery is dead
►
Charge the battery.
10600790867, edition 1
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Troubleshooting and tips
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