Troubleshooting - THOMSON ST716v5 Installation And Setup Manual

Chapter 4

Troubleshooting

4 Troubleshooting
What to check
The first things to check if you cannot access the Internet, are:
>
Power
>
Hardware connections
>
LEDs
Configuration problems
If your Thomson Gateway is unreachable due to misconfiguration, you might consider a hardware reset to
factory defaults as described in
!
However, note that resetting the Thomson Gateway to its factory settings will revoke all the
changes you made to the configuration.
If the suggestions in this chapter do not resolve the Internet connection problem, please contact your Internet
Service Provider.
E-DOC-CTC-20060911-0057 v1.0
"4.7 Reset to Factory Defaults" on page 43.
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