Troubleshooting - Canon XL H1S Instruction Manual

Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a Canon
Service Center if the problem persists.
Power Source
Problem
Camcorder will not turn on.
The camcorder switches off by itself.
The screen switches on and off.
Recording/Playback
Problem
Buttons will not work.
flashes on the screen.
"REMOVE THE CASSETTE" appears on the
screen.
The wireless controller will not work.
Abnormal characters appear on the
screen. The camcorder does not operate
properly.
Recording
Problem
The dial is not in the OFF
position but the POWER indicator is off.
Image will not appear on the screen.
"SET THE TIME ZONE, DATE AND TIME"
appears on the screen.
Pressing the Start/Stop button will not
start recording.
Camcorder will not focus.
The tally lamp will not light up.
150
Cause
Battery pack is not correctly attached.
Power save function has been activated.
Battery pack is exhausted.
Cause
Cassette is not loaded.
Condensation is detected.
Camcorder stopped operating to protect the
tape.
Camcorder and wireless controller are not
set to the same remote sensor mode.
Batteries of the wireless controller are
exhausted.
This camcorder uses a microcomputer.
External noise or static electricity may cause
abnormal characters to appear on the
screen.
Cause
The LED indicators option in the customized
functions is set to [OFF].
The dial is not set to a recording
program.
Time zone, date and time are not set, or the
built-in rechargeable lithium battery is
exhausted.
Cassette is not loaded.
The dial is not set to a recording
program.
The lock switch is set to prevent the
operation of the controls on the carrying
handle.
Autofocus does not work on that subject.
Viewfinder is not adjusted.
Lens is dirty.
The tally lamp option in the customized
functions is set to [OFF].
Solution
Attach the battery pack correctly.
Turn on the camcorder.
Replace or charge the battery pack.
Solution
Load a cassette.
See reference page.
Remove the cassette and reinsert it.
Change the remote sensor mode.
Replace the batteries.
Disconnect the power source and
reconnect it after a short time. If the
problem still persists, disconnect the power
source and press the RESET button with a
pointed item. Pressing the RESET button
resets all settings.
You can also reset all the camcorder's
settings to default values using the
[SYSTEM SETUP/ ] [RESET ALL]
setting.
Solution
Set the [LED] setting to one of the other
types.
Set the dial to a recording
program.
Set the time zone, date and time. If
necessary, power the camcorder with the
compact power adapter and leave it
connected with the
OFF for at least 24 hours to recharge the
built-in battery before making the settings.
Load a cassette.
Set the dial to a recording
program.
Slide the lock switch to the left to enable
the operation of the carrying handle
controls.
Focus manually.
Adjust the viewfinder with the dioptric
adjustment lever.
Clean the lens.
Set the [TALLY LAMP] setting to [ON] or
[BLINK].
17
37
17
31
149
31
118
30
–
109
36
34
dial set to
31
36
37
45
23
145
109