Troubleshooting
Action
Step 4
a
Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> Off
b
Resend the print job.
Did the job print?
Step 5
a
Check if the cable connections to the printer and print server
are secure. For more information, see the setup documentation
that came with the printer.
b
Resend the print job.
Did the job print?
Step 6
Install additional printer memory, and then resend the print job.
Did the job print?
Repeating defects appear on prints
)
)
)
Yes
No
The problem is
Go to step 5.
solved.
The problem is
Go to step 6.
solved.
The problem is
Contact
solved.
support.
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customer