Page 1 HPE ProLiant DL365 Gen10 Plus Server User Guide HPE ProLiant DL365 Gen10 Plus Server User Guide Part Number: 30-B47095AD-001 Published: April 2021 Edition: 1...
Page 2 HPE ProLiant DL365 Gen10 Plus Server User Guide HPE ProLiant DL365 Gen10 Plus Server User Guide Abstract Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 3: Table Of Contents
Table of contents Table of contents 1 Component identification 1.1 Front panel components 1.2 Front panel LEDs and buttons 1.2.1 UID button functionality 1.2.2 Front panel LED power fault codes 1.2.3 Systems Insight Display combined LED descriptions 1.3 Rear panel components 1.4 Rear panel LEDs 1.5 System board components 1.5.1 System maintenance switch descriptions...
Page 4 3.4 Identifying the contents of the server shipping carton 3.5 Installing hardware options 3.6 Installing the server into the rack 3.7 Operating system 3.7.1 Installing the operating system with Intelligent Provisioning 3.8 Selecting boot options in UEFI Boot Mode 3.9 Selecting boot options 3.10 Registering the server 4 Hardware options installation 4.1 Hewlett Packard Enterprise product QuickSpecs...
Page 5 4.12 Installing the Systems Insight Display power module 4.13 Installing the serial cable option 4.14 Installing the Chassis Intrusion Detection switch option 4.15 Installing the Pensando DSP DSC-25 2p SFP28 card 4.15.1 Warnings and cautions 4.16 Energy pack options 4.16.1 HPE Smart Storage Battery 4.16.2 HPE Smart Storage Hybrid Capacitor 4.16.3 Minimum firmware versions 4.16.4 Installing an energy pack...
Page 6 5.11.3 Launching the Embedded UEFI Shell 5.12 HPE Smart Storage Administrator 5.12.1 Smart Storage Administrator 5.13 HPE InfoSight for servers 5.14 USB support 5.14.1 External USB functionality 5.15 Redundant ROM support 5.15.1 Safety and security benefits 5.16 Keeping the system current 5.16.1 Updating firmware or system ROM 5.16.1.1 Service Pack for ProLiant 5.16.1.1.1 Smart Update Manager...
Page 7 10.5 Regulatory information 10.6 Documentation feedback...
Page 8: Component Identification
Component identification Component identification Component identification...
Page 9: Front Panel Components
Front panel components Front panel components 8SFF/8SFF + 2SFF 8SFF/8SFF + 2SFF Item Item Description Description Serial number/iLO information pull tab Display port (optional) Optical drive (optional) USB 2.0 port (optional) iLO Service Port USB 2.0/USB 3.0 port Drive bays Optional 2SFF drive bays in 8SFF + 2SFF model The operating system does not recognize this port as a USB port.
Page 10: Front Panel Leds And Buttons
Front panel LEDs and buttons Front panel LEDs and buttons 8 SFF/8 SFF + 2 SFF 8 SFF/8 SFF + 2 SFF Item Item Description Description Status Status UID button/LED Solid blue = Activated Flashing blue: 1 Hz = Remote management or firmware upgrade in progress 4 Hz = iLO manual reboot sequence initiated 8 Hz = iLO manual reboot sequence in progress...
Page 11: Uid Button Functionality
UID button functionality UID button functionality The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Page 12: Front Panel Led Power Fault Codes
Front panel LED power fault codes Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all servers. Subsystem Subsystem LED behavior LED behavior System board 1 flash...
Page 13: Systems Insight Display Combined Led Descriptions
Systems Insight Display combined LED descriptions Systems Insight Display combined LED descriptions The combined illumination of the following LEDs indicates a system condition: Systems Insight Display LEDs System power LED Health LED Systems Insight Display Systems Insight Display Health Health System System Status...
Page 14 Systems Insight Display Systems Insight Display Health Health System System Status Status LED and color LED and color power LED power LED Power cap (green) — Flashing Waiting for power. green Power cap (green) — Green Power is available. Power cap (flashing —...
Page 15: Rear Panel Components
Rear panel components Rear panel components Item Item Description Description Slot 1 PCIe4 Slot 2 PCIe4 Slot 3 PCIe4 (optional - requires second processor) Power supply 2 (PS2) Power supply 1 (PS1) Video (VGA) port OCP 3.0 adapter (if equipped) Serial port (optional) USB 3.0 ports iLO Management Port...
Page 16: Rear Panel Leds
Rear panel LEDs Rear panel LEDs Item Item Description Description Status Status iLO 5/standard Solid green = Link exists. NIC link LED Off = No link exists. iLO 5/standard Solid green = Activity exists. NIC activity LED Flashing green = Activity exists. Off = No activity exists.
Page 17: System Board Components
System board components System board components Item Item Description Description OCP X16 Slimline connector Display port/USB connector Primary (processor 1) PCIe riser connector x4 SATA port 2 NVMe port 8A x1 SATA port 2 Front power/USB 3.1 connector Optical/SATA port 3 Drive backplane power connectors x8 NVMe port 2A x8 NVMe port 1A...
Page 18 Item Item Description Description Secondary (processor 2) PCIe riser connector System battery Serial port connector System board components...
Page 19: System Maintenance Switch Descriptions
System maintenance switch descriptions System maintenance switch descriptions Position Position Default Default Function Function Off = iLO security is enabled. On = iLO security is disabled. Reserved Reserved Reserved Off = Power-on password is enabled. On = Power-on password is disabled. 1 , 2 , 3 Off = No function On = Restore default manufacturing settings...
Page 20: Nmi Functionality
NMI functionality NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications.
Page 21: Dimm Label Identification
DIMM label identification DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. Item Item Description Description Example Example Capacity 8 GB...
Page 22: Dimm Slot Locations
DIMM slot locations DIMM slot locations DIMM slots are numbered sequentially (1 through 16) for each processor. The supported AMP modes use the letter assignments for population guidelines. DIMM slot locations...
Page 23: Processor And Socket Components
Processor and socket components Processor and socket components Item Item Description Description Pin field Rail frame Carrier frame Processor Force frame Captive screws (Torx T-20) Processor and socket components...
Page 24: Device Numbers
Device numbers Device numbers 8 SFF device bay numbering 8 SFF device bay numbering 8 SFF + 2 SFF device bay numbering 8 SFF + 2 SFF device bay numbering Device numbers...
Page 25: Drives
Drives Drives Drives...
Page 26: Hpe Basic Drive Led Definitions
HPE Basic Drive LED definitions Basic Drive LED definitions SFF basic drive carrier basic drive carrier The SFF basic drive carrier supports hot-plug SAS, SATA, and NVMe drives. Item Item Status Status Definition Definition Fault/Locate Solid amber This drive has failed, is unsupported, or is invalid. Solid blue The drive is operating normally and being identified by a management application.
Page 27: Dsc-25 2-Port Sfp28 Card Ports And Leds
DSC-25 2-port SFP28 card ports and LEDs DSC-25 2-port SFP28 card ports and LEDs Ports Ports Table 1: Ports Table 1: Ports Item Item Port Port Description Description Management port 1GbE RJ45 Network interface port 10/25G SFP+ based Network interface port 10/25G SFP+ based LEDs LEDs...
Page 28 Item Item Status Status Description Description SFP Port 2 Link/Activity A link has not been established Solid green Valid Ethernet link Flashing green Passing traffic; flashing frequency indicates traffic intensity Solid amber Link fault System status LED System is not powered Solid amber Power is up, software has not booted yet Solid green...
Page 29: Fan Bay Numbering
Fan bay numbering Fan bay numbering Fan bay numbering...
Page 30: Operations
Operations Operations Operations...
Page 31: Power Up The Server
Power up the server Power up the server To power up the server, use one of the following methods: Press the Power On/Standby button. Use the virtual power button through iLO. Power up the server...
Page 32: Power Down The Server
Power down the server Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: Press and release the Power On/Standby button.
Page 33: Release The Cable Management Arm
Release the cable management arm Release the cable management arm Release the cable management arm and then swing the arm away from the rack. Release the cable management arm...
Page 34: Extend The Server From The Rack
Extend the server from the rack Extend the server from the rack NOTE: NOTE: If the cable management arm option is installed, you can extend the server without powering down the server or disconnecting peripheral cables and power cords. These steps are only necessary with the standard cable management solution.
Page 35: Remove The Server From The Rack
Remove the server from the rack Remove the server from the rack To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack: Procedure Procedure 1. Power down the server. 2. Extend the server from the rack . 3.
Page 36: Remove The Access Panel
Remove the access panel Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in CAUTION: this manner results in improper airflow and improper cooling that can lead to thermal damage.
Page 37: Install The Access Panel
Install the access panel Install the access panel Procedure Procedure 1. Place the access panel on top of the server with the latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2.
Page 38: Remove The Hot-Plug Fan
Remove the hot-plug fan Remove the hot-plug fan Procedure Procedure 1. Observe the following alert: IMPORTANT: After removing a high-performance (dual-rotor) fan, install or replace the fan within 60 seconds. IMPORTANT: Otherwise, the server will shut down gracefully. 2. Do one of the following: a.
Page 39 in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. IMPORTANT: To replace the component, reverse the removal procedure. Remove the hot-plug fan...
Page 40: Remove The Primary Pci Riser Cage
Remove the primary PCI riser cage Remove the primary PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power CAUTION: cords before removing or installing the PCI riser cage. Procedure Procedure 1.
Page 41: Install The Primary Pci Riser Cage
Install the primary PCI riser cage Install the primary PCI riser cage Procedure Procedure 1. Install the PCI riser cage. 2. Install the access panel ( Install the access panel ). 3. Install the server into the rack (Installing the server into the rack ). 4.
Page 42: Remove The Secondary Pci Riser Cage
Remove the secondary PCI riser cage Remove the secondary PCI riser cage Procedure Procedure 1. Observe the following alert: CAUTION: To prevent damage to the server, power down the server and remove all AC power cords before CAUTION: removing or installing the PCI riser cage. 2.
Page 43: Install The Secondary Pci Riser Cage
Install the secondary PCI riser cage Install the secondary PCI riser cage Procedure Procedure 1. Install the riser cage. 2. If needed, install expansion boards ( Installing an expansion board in the secondary riser cage ). 3. Install the access panel ( Install the access panel ). 4.
Page 44: Remove The 8Sff Drive Backplane
Remove the 8SFF drive backplane Remove the 8SFF drive backplane Procedure Procedure 1. Back up all server data. 2. Power down the server (Power down the server). 3. Remove all power: a. Disconnect each power cord from the power source. b.
Page 45: Setup
Setup Setup Setup...
Page 46: Optimum Environment
Optimum environment Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section. Optimum environment...
Page 47: Space And Airflow Requirements
Space and airflow requirements Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
Page 48: Temperature Requirements
Temperature requirements Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
Page 49: Power Requirements
Power requirements Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product rating label or the user documentation supplied with that option.
Page 50: Electrical Grounding Requirements
Electrical grounding requirements Electrical grounding requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, National Electric Code Article 250, as well as any local and regional building codes. In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code.
Page 51: Connecting A Dc Power Cable To A Dc Power Source
Connecting a DC power cable to a DC power source Connecting a DC power cable to a DC power source WARNING: WARNING: To reduce the risk of electric shock or energy hazards: This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1, Second Edition, the standard for Safety of Information Technology Equipment.
Page 52: Server Warnings And Cautions
Server warnings and cautions Server warnings and cautions WARNING: WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment: Observe local occupational health and safety requirements and guidelines for manual material handling. Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.
Page 53: Rack Warnings
Rack warnings Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: WARNING: The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single-rack installation.
Page 54: Identifying The Contents Of The Server Shipping Carton
Identifying the contents of the server shipping carton Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server. The contents of the server shipping carton include: Server Power cord...
Page 55: Installing Hardware Options
Installing hardware options Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation." Installing hardware options...
Page 56: Installing The Server Into The Rack
Installing the server Installing the server into the rack into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit. WARNING: This server is heavy. To reduce the risk of personal injury or damage to the WARNING: equipment: Observe local occupational health and safety requirements and guidelines for manual...
Page 57: Operating System
Operating system Operating system This ProLiant server does not ship with provisioning media. Everything required to manage and install the system software and firmware is preloaded on the server. To operate properly, the server must have a supported operating system. Attempting to run an unsupported operating system can cause serious and unpredictable results.
Page 58: Installing The Operating System With Intelligent Provisioning
Installing the operating system with Intelligent Provisioning Installing the operating system with Intelligent Provisioning Procedure Procedure 1. Connect the Ethernet cable between the network connector on the server and a network jack. 2. Press the Power On/Standby button. 3. During server POST, press F10. 4.
Page 59: Selecting Boot Options In Uefi Boot Mode
Selecting boot options in UEFI Boot Mode Selecting boot options in UEFI Boot Mode On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically. Procedure Procedure 1. Press the Power On/Standby button. 2. During the initial boot: To modify the server configuration ROM default settings, press the F9 F9 key in the ProLiant POST screen to enter the UEFI System Utilities screen.
Page 60: Selecting Boot Options
Selecting boot options Selecting boot options This server supports both Legacy BIOS Boot Mode and UEFI Boot Mode. On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically. Procedure Procedure 1. Press the Power On/Standby button. 2.
Page 61: Registering The Server
Registering the server Registering the server To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Hewlett Packard Enterprise Product Registration Product Registration website. website Registering the server...
Page 62: Hardware Options Installation
Hardware options installation Hardware options installation Hardware options installation...
Page 63: Hewlett Packard Enterprise Product Quickspecs
Hewlett Packard Enterprise product QuickSpecs Hewlett Packard Enterprise product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). Hewlett Packard Enterprise product QuickSpecs...
Page 64: Introduction
Introduction Introduction Install any hardware options before initializing the server. If multiple options are being installed, read the installation instructions for all the hardware options to identify similar steps and streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
Page 65: Installing A Redundant Hot-Plug Power Supply
Installing a redundant hot-plug power supply Installing a redundant hot-plug power supply Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit Procedure Procedure 1. Observe the following alerts: CAUTION: All power supplies installed in the server must have the same output power capacity. Verify that all CAUTION: power supplies have the same part number and label color.
Page 66 6. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact a Hewlett Packard Enterprise authorized reseller. 7. Connect the power cord to the AC power source. 8.
Page 67: Memory Options
Memory options Memory options IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any combination of these IMPORTANT: DIMMs can cause the server to halt during BIOS initialization. All memory installed in the server must be of the same type.
Page 68: Dimm Population Information
DIMM population information DIMM population information For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (https://www.hpe.com/docs/amd-population-rules-Gen10Plus https://www.hpe.com/docs/amd-population-rules-Gen10Plus). DIMM population information...
Page 69: Dimm-Processor Compatibility
DIMM-processor compatibility DIMM-processor compatibility The installed processor determines the type of DIMM that is supported in the server: AMD EPYC processors support DDR4-3200 DIMMS. Mixing DIMM types is not supported. Install only the supported DDR4-3200 DIMMs in the server. DIMM-processor compatibility...
Page 70: Hpe Smartmemory Speed Information
HPE SmartMemory speed information HPE SmartMemory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https://www.hpe.com/docs/memory-speed-table). HPE SmartMemory speed information...
Page 71: Installing A Dimm
Installing a DIMM Installing a DIMM The server supports up to 32 DIMMs. Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit For more information on specific options, see the server QuickSpecs on the Hewlett Packard Enterprise Hewlett Packard Enterprise website website.
Page 72: Installing A High-Performance Fan
Installing a high-performance fan Installing a high-performance fan Certain hardware configurations require high-performance fans. To verify a specific configration, see the product QuickSpecs on the Hewlett Packard Enterprise website website. This kit meets extended ambient operating temperatures above 35 degrees Celsius. For more information about extended ambient configurations, see the Hewlett Packard Enterprise Hewlett Packard Enterprise website website.
Page 73 8. Install high-performance fans in each of the seven fan bays. If needed, ensure each fan is securely installed by pressing the tab. Do not press on other areas of the fan. 9. Install the access panel ( Install the access panel ). 10.
Page 74: Drive Options
Drive options Drive options Depending on the configuration, this server supports SAS, SATA, NVMe, and M.2 drives. For more information on drive support, see Device numbers. When adding hard drives to the server, observe the following general guidelines: The system automatically sets all device numbers. If only one hard drive is used, install it in the bay with the lowest device number.
Page 75: Hot-Plug Drive Guidelines
Hot-plug drive guidelines Hot-plug drive guidelines When adding drives to the server, observe the following general guidelines: The system automatically sets all device numbers. If only one drive is used, install it in the bay with the lowest device number. Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array.
Page 76: Installing A Hot-Plug Sas, Sata Or Nvme Drive
Installing a hot-plug SAS, SATA or NVMe drive Installing a hot-plug SAS, SATA or NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all drive and device bays CAUTION: are populated with either a component or a blank. Procedure Procedure 1.
Page 77: Installing An 8 Sff Optical Drive
Installing an 8 SFF optical drive Installing an 8 SFF optical drive Prerequisites Prerequisites Before installing an optical drive, be sure the 8 SFF display port/USB/optical blank option is installed. For more information, see Installing an 8 SFF display port/USB/optical blank option . Procedure Procedure 1.
Page 78 Installing an 8 SFF optical drive...
Page 79: Universal Media Bay Options
Universal media bay options Universal media bay options Universal media bay options...
Page 80: Installing A 2 Sff Sas/Sata Drive Cage
Installing a 2 SFF SAS/SATA drive cage Installing a 2 SFF SAS/SATA drive cage Prerequisites Prerequisites Universal media bay options are compatible only with the 8 SFF chassis. Hewlett Packard Enterprise recommends installing the P816i-a controller to support 10 SAS/SATA drives. However, additional controller options are available.
Page 81 8. Observe the following: NOTE: NOTE: The following information describes the standard cable routing for this component. 9. Route and connect the data cable. 10. Route and connect the power cable. Installing a 2 SFF SAS/SATA drive cage...
Page 82 11. Install the access panel . 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server . 16. Install drives. Installing a 2 SFF SAS/SATA drive cage...
Page 83: Installing A 2 Sff Nvme Drive Cage Option
Installing a 2 SFF NVMe drive cage option Installing a 2 SFF NVMe drive cage option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit T-10 Torx screwdriver T-15 Torx screwdriver Additional cables, as needed.
Page 84 8. Remove the primary PCI riser cage ( Remove the primary PCI riser cage). 9. Use a T-15 Torx screwdriver to remove the existing riser board. 10. Use a T-15 Torx screwdriver to install the riser provided in the kit in the primary PCI riser cage. 11.
Page 85 13. Install the primary PCI riser cage. 14. Install the access panel ( Install the access panel ). 15. Install the server in the rack. 16. Connect each power cord to the server. 17. Connect each power cord to the power source. 18.
Page 86: Installing An 8 Sff Display Port/Usb/Optical Blank Option
Installing an 8 SFF display port/USB/optical blank option Installing an 8 SFF display port/USB/optical blank option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit T-10 Torx screwdriver An optical drive, if installing For more information, contact a Hewlett Packard Enterprise authorized reseller.
Page 87 8. Route and connect the data cable. 9. If needed, install an optical drive ( Installing an 8 SFF optical drive ). 10. Install the access panel ( Install the access panel ). 11. Install the server in the rack. 12.
Page 88: Primary Pci Riser Cage Options
Primary PCI riser cage options Primary PCI riser cage options The primary PCI riser cage supports the following: Slot 1: Full-height, 3/4-length expansion boards (up to 9.5") Slot 2: Half-length, half-height expansion boards 3/4-length expansion boards when either a low-profile type -a controller or no controller is installed. Primary PCI riser cage options...
Page 89: Installing An Optional Primary Pci Riser Board
Installing an optional primary PCI riser board Installing an optional primary PCI riser board Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure 1. Back up all server data. 2.
Page 90 10. Install the following, as needed: Expansion boards (Installing an expansion board in the primary riser cage ) GPU (Installing an accelerator or GPU in the primary riser cage ) Controllers (Smart Array controller options ) 11. Install the riser cage ( Install the primary PCI riser cage ). 12.
Page 91: Installing The Sata M.2 2280 Riser Option
Installing the SATA M.2 2280 riser option Installing the SATA M.2 2280 riser option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit Up to two 2280 form factor M.2 drives T-15 Torx screwdriver Procedure Procedure...
Page 92 9. Remove the screw securing the standoff on the riser. 10. Install the M.2 drives. 11. Install the following, as needed: Expansion boards (Installing an expansion board in the primary riser cage ) Controllers (Smart Array controller options ) 12. Install the primary PCI riser cage ( Install the primary PCI riser cage ). 13.
Page 93: Installing An Expansion Board In The Primary Riser Cage
Installing an expansion board in the primary riser cage Installing an expansion board in the primary riser cage Use these instructions to install expansion boards such as Smart I/O cards (such as DSC-25 2-port SFP28 card), solid state NVMe/PCIe Add-In-Cards, HBAs, CNAs, InfiniBand adapters, and accelerators. Prerequisites Prerequisites Before installing this option, be sure you have the following:...
Page 94 10. Connect any required internal or external cables to the expansion board. 11. Install the primary PCI riser cage . 12. Install the access panel . 13. Install the server in the rack. 14. Connect each power cord to the server. 15.
Page 95: Installing An Accelerator Or Gpu In The Primary Riser Cage
Hewlett Packard Enterprise Configurator website In addition, be sure that you have the following items: The components included with the hardware option kit HPE ProLiant DL365 Gen10 Plus Server CPU1 Cable Kit (If installing a high-powered GPU kit) Procedure Procedure 1.
Page 96 11. Install the riser cage ( Install the primary PCI riser cage ). 12. Install the access panel ( Install the access panel ). 13. Install the server in the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16.
Page 97: Secondary Pci Riser Options
Secondary PCI riser options Secondary PCI riser options Secondary PCI riser options...
Page 98: Installing A Secondary Full-Height Pci Riser Cage Option
Installing a secondary full-height PCI riser cage option Installing a secondary full-height PCI riser cage option When installed, this riser cage supports full-height, 3/4-length expansion boards up to 9.5". PCIe3 slot 2 is no longer available. Prerequisites Prerequisites This option requires a dual processor configuration. Before installing this option, be sure you have the following: The components included with the hardware option kit Any expansion boards or controllers you plan to install...
Page 99 8. Lift and remove the secondary riser cage latch. Use a T-15 Torx screwdriver to remove the riser cage screw. 9. Install the full height PCIe x16 riser cage latch. Use a T-15 Torx screwdriver to remove the riser cage screw. Installing a secondary full-height PCI riser cage option...
Page 100 10. Install the riser cage. 11. Install one of the following, as needed: Expansion boards (Installing an expansion board in the secondary riser cage ) GPU (Installing an accelerator or GPU in the secondary riser cage ) Controllers (Smart Array controller options ) 12.
Page 101: Installing A Secondary Low-Profile Pcie Slot Riser Cage Option
Installing a secondary low-profile PCIe slot riser cage option Installing a secondary low-profile PCIe slot riser cage option When installed, this riser cage provides an additional low profile slot and supports half-length/half-height expansion boards. Prerequisites Prerequisites This option requires a dual processor configuration. Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure...
Page 102 9. Install the access panel ( Install the access panel ). 10. Install the server into the rack (Installing the server into the rack ). 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13.
Page 103: Installing An Expansion Board In The Secondary Riser Cage
Installing an expansion board in the secondary riser cage Installing an expansion board in the secondary riser cage Use these instructions to install expansion boards such as Smart I/O cards (such as DSC-25 2-port SFP28 cards), solid state NVMe/PCIe Add-In-Cards, HBAs, CNAs, InfiniBand adapters, and accelerators. Prerequisites Prerequisites Before installing this option, be sure that you have the following:...
Page 104 Full-length Installing an expansion board in the secondary riser cage...
Page 105 9. Install the expansion board. 10. Connect any required internal or external cables to the expansion board. 11. Install the access panel ( Install the access panel ). 12. Install the server in the rack. 13. Connect each power cord to the server. 14.
Page 106: Installing An Accelerator Or Gpu In The Secondary Riser Cage
Installing an accelerator or GPU in the secondary riser cage Installing an accelerator or GPU in the secondary riser cage Use these instructions to install accelerator options, including GPUs, in the server. Prerequisites Prerequisites When installing a 3/4-length GPU, a low profile type -a controller must be installed. Before installing this option, do the following: Be sure that the power supplies support the installation of this option.
Page 107 8. Install the secondary full-height PCI riser cage ( Installing a secondary full-height PCI riser cage option ). 9. Remove the existing rear guide bracket from the card, if installed. 10. If installing a 3/4-length GPU, install the bracket supplied in the kit. A T-15 Torx screwdriver is required to install the bracket.
Page 108 13. Install the access panel ( Install the access panel ). 14. Install the server in the rack. 15. Connect each power cord to the server. 16. Connect each power cord to the power source. 17. Power up the server (Power up the server ). Installing an accelerator or GPU in the secondary riser cage...
Page 109: Smart Array Controller Options
Smart Array controller options Smart Array controller options For more information on controllers, see the following information: The controller data sheet on the Hewlett Packard Enterprise website (https://www.hpe.com/h20195/V2/Getdocument.aspx? https://www.hpe.com/h20195/V2/Getdocument.aspx? docname=a00017196enw) docname=a00017196enw The controller QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs).
Page 110: Installing An Hpe Smart Array P408I-A Sr Gen10 Controller Option
Installing an HPE Smart Array P408i-a SR Gen10 Controller option Installing an HPE Smart Array P408i-a SR Gen10 Controller option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit T-15 Torx screwdriver Procedure Procedure...
Page 111 10 SFF SAS/SATA NVMe Combo IMPORTANT: IMPORTANT: To enable SmartCache or CacheCade in a P-class type-p Smart Array controller, you must: Connect the controller backup power cable to the controller backup power connector on the system or riser board. Connect the energy pack cable to the energy pack connector on the system board. Installing an HPE Smart Array P408i-a SR Gen10 Controller option...
Page 112 9. Install the access panel . 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server . Installing an HPE Smart Array P408i-a SR Gen10 Controller option...
Page 113: Installing An Hpe Smart Array P408I-P Sr Gen10 Controller Option
Installing an HPE Smart Array P408i-p SR Gen10 Controller option Installing an HPE Smart Array P408i-p SR Gen10 Controller option Prerequisites Prerequisites Before installing this option, be sure you that have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure...
Page 114 10. Install the primary PCI riser cage . 11. Connect the cables. 8 SFF IMPORTANT: IMPORTANT: To enable SmartCache or CacheCade in a P-class type-p Smart Array controller, you must: Connect the controller backup power cable to the controller backup power connector on the system or riser board.
Page 115 12. Install the access panel . 13. Install the server in the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server . Installing an HPE Smart Array P408i-p SR Gen10 Controller option...
Page 116: Installing An Hpe Smart Array P816I-A Sr Gen10 Controller Option
Installing an HPE Smart Array P816i-a SR Gen10 Controller option Installing an HPE Smart Array P816i-a SR Gen10 Controller option Prerequisites Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit Additional cables, as required.
Page 117 IMPORTANT: IMPORTANT: To enable SmartCache or CacheCade in a P-class type-p Smart Array controller, you must: Connect the controller backup power cable to the controller backup power connector on the system or riser board. Connect the energy pack cable to the energy pack connector on the system board. 9.
Page 118 Installing an HPE Smart Array P816i-a SR Gen10 Controller option...
Page 119: Processor And Heatsink Options
Processor and heatsink options Processor and heatsink options Processor and heatsink options...
Page 120: Processor And Socket Components
Processor and socket components Processor and socket components Item Item Description Description Pin field Rail frame Carrier frame Processor Force frame Captive screws (Torx T-20) Processor and socket components...
Page 121: Installing A Processor
Installing a processor Installing a processor Hewlett Packard Enterprise recommends identifying the processor and socket components before performing this procedure. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit T-20 Torx screwdriver 1.0 gm (0.5 ml) or two 0.5 gm (0.25 ml) of thermal grease Alcohol wipe...
Page 122 9. Remove the external cap: a. Hold the lift tabs near the front end of the rail frame, and then pivot the rail frame to the vertical position. b. Slide the external cap out of the rail frame. Retain the external cap for future use. 10.
Page 123 11. Close the force frame: CAUTION: CAUTION: Do not overtighten the screws as this might damage the system board or the processor socket. a. Pivot the spring loaded force frame downward and hold it down (callout 1). b. Use a T-20 Torx screwdriver to tighten the captive screws in the sequence shown in the following image (callouts 2–4). When using a torque wrench to tighten the screws, apply a torque of 1.58 N⋅m (14 lbf-in).
Page 124 CAUTION: CAUTION: Heatsink screws must be tightened and loosened in alternating sequence. Do not overtighten the screws as this might damage the system board or the processor socket. a. Position the heatsink on top of the processor, ensuring that it is properly seated before securing the screws. b.
Page 125: Installing A Heatsink
Installing a heatsink Installing a heatsink This procedure shows a standard heatsink as an example. The installation process is the same for both the standard and high- performance heatsinks. Hewlett Packard Enterprise recommends identifying the processor and socket components before performing this procedure. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available:...
Page 126 c. Place the heatsink on a flat work surface with its contact side facing upward. 8. Use an alcohol wipe to remove the existing thermal grease from the processor. Allow the alcohol to evaporate before continuing. 9. Remove the thermal interface protective cover from the new heatsink. 10.
Page 127 11. Install the air baffle. 12. Install the access panel . 13. Install the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server . Installing a heatsink...
Page 128: Installing The Systems Insight Display Power Module
Installing the Systems Insight Display power module Installing the Systems Insight Display power module Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit T-10 Torx screwdriver Procedure Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
Page 129 9. Guide the SID cable through the front of the server. 10. Install the SID module into the front panel. Using a T-10 Torx screwdriver, secure the module to the chassis with the screws from the kit. Installing the Systems Insight Display power module...
Page 130 11. Connect the SID cables to the front power button/USB 3.0 connector on the system board. Installing the Systems Insight Display power module...
Page 131: Installing The Serial Cable Option
Installing the serial cable option Installing the serial cable option Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit 5 mm socket Procedure Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them.
Page 132 9. Install the access panel ( Install the access panel ). 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server ). Installing the serial cable option...
Page 133: Installing The Chassis Intrusion Detection Switch Option
Installing the Chassis Intrusion Detection switch option Installing the Chassis Intrusion Detection switch option Prerequisites Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit Procedure Procedure 1. Power down the server (Power down the server). 2.
Page 134 Installing the Pensando DSP DSC-25 2p SFP28 card Installing the Pensando DSP DSC-25 2p SFP28 card IMPORTANT: IMPORTANT: Before beginning this procedure, follow the warnings and cautions. The DSC-25 card can be installed in any PCIe slot if it is not installed with the iLO Sideband ALOM Module. Prerequisites Prerequisites Before you perform this procedure, make sure that you have the following items available:...
Page 135: Installing The Pensando Dsp Dsc-25 2P Sfp28 Card
8. Install the primary PCI riser cage . 9. Install the access panel . 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server . Installing the Pensando DSP DSC-25 2p SFP28 card...
Page 136: Warnings And Cautions
Warnings and cautions Warnings and cautions WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the WARNING: internal system components to cool before touching them. CAUTION: CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-sensitive devices.
Page 137: Energy Pack Options
Energy pack options Energy pack options Hewlett Packard Enterprise offers two centralized backup power source options to back up write cache content on P-class Smart Array controllers in case of an unplanned server power outage. HPE Smart Storage Battery HPE Smart Storage Hybrid Capacitor IMPORTANT: IMPORTANT: The HPE Smart Storage Hybrid Capacitor is only supported on Gen10 and later servers.
Page 138: Hpe Smart Storage Battery
HPE Smart Storage Battery HPE Smart Storage Battery The HPE Smart Storage Battery supports the following devices: HPE Smart Array SR controllers HPE Smart Array MR controllers A single 96W battery can support up to 24 devices. After the battery is installed, it might take up to two hours to charge. Controller features requiring backup power are not re-enabled until the battery is capable of supporting the backup power.
Page 139: Hpe Smart Storage Hybrid Capacitor
HPE Smart Storage Hybrid Capacitor HPE Smart Storage Hybrid Capacitor The HPE Smart Storage Hybrid Capacitor supports the following devices: HPE Smart Array SR controllers HPE Smart Array MR controllers The capacitor pack can support up to three devices. This server supports the HPE Smart Storage Hybrid Capacitor with the 145mm cable. Before installing the HPE Smart Storage Hybrid Capacitor, verify that the system BIOS meets the minimum firmware requirements to support the capacitor pack.
Page 140: Minimum Firmware Versions
Minimum firmware versions Minimum firmware versions Product Product Minimum firmware version Minimum firmware version HPE ProLiant DL365 Gen10 Plus Server system ROM 1.40 HPE Smart Array SR controllers 1.90 HPE Smart Array MR controllers 24.23.0-0041 Minimum firmware versions...
Page 141: Installing An Energy Pack
Installing an energy pack Installing an energy pack Prerequisites Prerequisites Before installing this option, be sure you that have the components included with the hardware option kit. Procedure Procedure 1. Power down the server ( Power down the server). 2. Remove all power: a.
Page 142 6. Install the access panel ( Install the access panel ). 7. Install the server in the rack. 8. Connect each power cord to the server. 9. Connect each power cord to the power source. 10. Power up the server . Installing an energy pack...
Page 143: Hpe Trusted Platform Module 2.0 Gen10 Plus Option
HPE Trusted Platform Module 2.0 Gen10 Plus option HPE Trusted Platform Module 2.0 Gen10 Plus option HPE Trusted Platform Module 2.0 Gen10 Plus option...
Page 144: Overview
Overview Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Plus Kit in a supported server. This option is not supported on Gen10 and earlier servers. This procedure includes three sections: 1. Installing the Trusted Platform Module board. 2.
Page 145: Hpe Trusted Platform Module 2.0 Guidelines
HPE Trusted Platform Module 2.0 guidelines Trusted Platform Module 2.0 guidelines CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware CAUTION: damage or halt data access. Hewlett Packard Enterprise SPECIAL REMINDER: Hewlett Packard Enterprise SPECIAL REMINDER: Before enabling TPM functionality on this system, you must ensure that your intended use of TPM complies with relevant local laws, regulations and policies, and approvals or licenses must be obtained if applicable.
Page 146: Installing And Enabling The Hpe Tpm 2.0 Gen10 Plus Option
Installing and enabling the HPE TPM 2.0 Gen10 Plus option Installing and enabling the HPE TPM 2.0 Gen10 Plus option Installing and enabling the HPE TPM 2.0 Gen10 Plus option...
Page 147: Installing The Trusted Platform Module Board
Installing the Trusted Platform Module board Installing the Trusted Platform Module board Installing the Trusted Platform Module board...
Page 148: Preparing The Server For Installation
Preparing the server Preparing the server for installation for installation Procedure Procedure 1. Observe the following warnings: WARNING: The front panel Power On/Standby button does not shut off system power. WARNING: Portions of the power supply and some internal circuitry remain active until AC power is removed.
Page 149: Installing The Tpm Board And Cover
Installing the TPM board and cover Installing the TPM board and cover Procedure Procedure 1. Observe the following alerts: CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the CAUTION: TPM including keys will be erased.
Page 150 4. Secure the rivets into place by pushing them firmly through the holes in the TPM cover. 5. Proceed to "Preparing the server for operation." Installing the TPM board and cover...
Page 151: Preparing The Server For Operation
Preparing the server Preparing the server for operation for operation Procedure Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel. 3. Do one of the following: Slide or install the server into the rack. Install the server into the enclosure.
Page 152: Enabling The Trusted Platform Module
Enabling the Trusted Platform Module Enabling the Trusted Platform Module When enabling the Trusted Platform module, observe the following guidelines: By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after installing it. In UEFI Boot Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 (default) or TPM 1.2.
Page 153: Enabling The Trusted Platform Module As Tpm 2.0
Enabling the Trusted Platform Module as TPM 2.0 Enabling the Trusted Platform Module as TPM 2.0 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.
Page 154 Enabling the Trusted Platform Module as TPM 1.2 Enabling the Trusted Platform Module as TPM 1.2 Procedure Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options.
Page 155: Retaining The Bitlocker Recovery Key/Password
Retaining the BitLocker recovery key/password Retaining the BitLocker recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
Page 156: Software And Configuration Utilities
Software and configuration utilities Software and configuration utilities Software and configuration utilities...
Page 157: Server Mode
Server mode Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes. Software or configuration utility Software or configuration utility Server mode Server mode Active Health System Online and Offline HPE iLO 5 Online and Offline HPE Smart Storage Administrator...
Page 158: Product Quickspecs
Product QuickSpecs Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs https://www.hpe.com/info/qs). Product QuickSpecs...
Page 159: Active Health System Viewer
Active Health System Viewer Active Health System Viewer Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best practices. AHSV provides the ability to: Read server configuration information View Driver/Firmware inventory...
Page 160: Active Health System
Active Health System Active Health System The Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System provides: Continuous health monitoring of over 1600 system parameters Logging of all configuration changes Consolidated health and service alerts with precise time stamps Agentless monitoring that does not affect application performance For more information about the Active Health System, see the iLO user guide at the following website: https://www.hpe.com/support/ilo-docs.
Page 161: Active Health System Data Collection
Active Health System data collection Active Health System data collection The Active Health System does not collect information about your operations, finances, customers, employees, or partners. Examples of information that is collected: Server model and serial number Processor model and speed Storage capacity and speed Memory capacity and speed Firmware/BIOS and driver versions and settings...
Page 162: Active Health System Log
Active Health System Log Active Health System Log The data collected by the Active Health System is stored in the Active Health System Log. The data is logged securely, isolated from the operating system, and separate from customer data. Host resources are not consumed in the collection and logging of Active Health System data.
Page 163: Hpe Ilo 5
HPE iLO 5 iLO 5 iLO 5 is a remote server management processor embedded on the system boards of supported HPE servers and compute modules. iLO enables the monitoring and controlling of servers from remote locations. iLO management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers remotely.
Page 164: Ilo Federation
iLO Federation Federation iLO Federation enables you to manage multiple servers from one system using the iLO web interface. When configured for iLO Federation, iLO uses multicast discovery and peer-to-peer communication to enable communication between the systems in iLO Federation groups. When you navigate to one of the iLO Federation pages, a data request is sent from the iLO system running the web interface to its peers, and from those peers to other peers until all data for the selected iLO Federation group is retrieved.
Page 165: Ilo Restful Api
iLO RESTful API RESTful API iLO includes the iLO RESTful API, which is Redfish API conformant. The iLO RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring tasks by sending basic HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to the iLO web server.
Page 166: Restful Interface Tool
RESTful Interface Tool RESTful Interface Tool The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.
Page 167: Ilo Amplifier Pack
iLO Amplifier Pack iLO Amplifier Pack iLO Amplifier Pack is an advanced server inventory, firmware and driver update solution that enables rapid discovery, detailed inventory reporting, firmware, and driver updates by leveraging iLO advanced functionality. iLO Amplifier Pack performs rapid server discovery and inventory for thousands of supported servers for the purpose of updating firmware and drivers at scale.
Page 168: Integrated Management Log
Integrated Management Log Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with one-minute granularity. You can view recorded events in the IML in several ways, including the following: From within HPE SIM From within the UEFI System Utilities From within the Embedded UEFI shell...
Page 169: Intelligent Provisioning
Intelligent Provisioning Intelligent Provisioning Intelligent Provisioning is a single-server deployment tool embedded in ProLiant servers and HPE Synergy compute modules. Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning prepares the system for installing original, licensed vendor media and Hewlett Packard Enterprise-branded versions of OS software.
Page 170: Management Security
Management security Management security HPE ProLiant Gen10, HPE ProLiant Gen10 Plus, and HPE Apollo servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware. The management security provided by HPE embedded management products enables secure support of modern workloads, protecting your components from unauthorized access and unapproved use.
Page 171: Scripting Toolkit For Windows And Linux
Scripting Toolkit for Windows and Linux Scripting Toolkit for Windows and Linux The STK for Windows and Linux is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The STK is designed to support ProLiant servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process.
Page 172: Hpe Message Passing Interface
HPE Message Passing Interface HPE Message Passing Interface The HPE Message Passing Interface is an MPI development environment designed to enable the development and optimization of high performance computing (HPC) Linux applications. The HPE Message Passing Interface leverages a scalable MPI library and takes advantage of the underlying server infrastructure by boosting performance of existing MPI applications on Hewlett Packard Enterprise HPC clusters without requiring recompilation.
Page 173: Hpe Performance Cluster Manager
HPE Performance Cluster Manager HPE Performance Cluster Manager HPE Performance Cluster Manager is a point of contact for the deployment, system management, monitoring, and reporting on the HPE cluster system. For more information, see the HPE Performance Cluster Manager documentation on the Hewlett Packard Enterprise website (https://www.hpe.com/software/hpcm https://www.hpe.com/software/hpcm).
Page 174: Uefi System Utilities
UEFI System Utilities UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: Configuring system devices and installed options. Enabling and disabling system features. Displaying system information.
Page 175: Selecting The Boot Mode
Selecting the boot mode Selecting the boot mode This server provides two Boot Mode configurations: UEFI Mode and Legacy BIOS Mode. Certain boot options require that you select a specific boot mode. By default, the boot mode is set to UEFI Mode. The system must boot in UEFI Mode to use certain options, including: Secure Boot, UEFI Optimized Boot, Generic USB Boot, IPv6 PXE Boot, iSCSI Boot, NVMe Boot and Boot from URL Fibre Channel/FCoE Scan Policy...
Page 176: Secure Boot
Secure Boot Secure Boot Secure Boot is a server security feature that is implemented in the BIOS and does not require special hardware. Secure Boot ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS.
Page 177: Launching The Embedded Uefi Shell
Launching the Embedded UEFI Shell Launching the Embedded UEFI Shell Use the Embedded UEFI Shell option to launch the Embedded UEFI Shell. The Embedded UEFI Shell is a preboot command-line environment for scripting and running UEFI applications, including UEFI boot loaders. The Shell also provides CLI-based commands you can use to obtain system information, and to configure and update the system BIOS.
Page 178: Hpe Smart Storage Administrator
HPE Smart Storage Administrator HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format.
Page 179: Smart Storage Administrator
Smart Storage Administrator Smart Storage Administrator SSA is the main tool for configuring arrays on these controllers. It exists in three interface formats: the SSA GUI, the SSA CLI, and SSA Scripting. All formats provide support for configuration tasks. Some of the advanced tasks are available in only one format. The diagnostic features in SSA are also available in the standalone software Smart Storage Administrator Diagnostics Utility CLI.
Page 180: Hpe Infosight For Servers
HPE InfoSight for servers HPE InfoSight for servers The HPE InfoSight portal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface. HPE InfoSight for servers: Combines the machine learning and predictive analytics of HPE InfoSight with the health and performance monitoring of Active Health System (AHS) and HPE iLO to optimize performance and predict and prevent problems Provides automatic collection and analysis of the sensor and telemetry data from AHS to derive insights from the behaviors of the install base to provide recommendations to resolve problems and improve performance...
Page 181: Usb Support
USB support USB support Hewlett Packard Enterprise Gen10 and Gen10 Plus servers support all USB operating speeds depending on the device that is connected to the server. USB support...
Page 182: External Usb Functionality
External USB functionality External USB functionality Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities. External USB functionality...
Page 183: Redundant Rom Support
Redundant ROM support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.
Page 184: Safety And Security Benefits
Safety and security benefits Safety and security benefits When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.
Page 185: Keeping The System Current
Keeping the system current Keeping the system current Keeping the system current...
Page 186: Updating Firmware Or System Rom
Updating firmware or system ROM Updating firmware or system ROM To update firmware or system ROM, use one of the following methods: The Firmware Update option in the System Utilities. The fwupdate command in the Embedded UEFI Shell. Service Pack for ProLiant (SPP) HPE online flash components Moonshot Component Pack Updating firmware or system ROM...
Page 187: Service Pack For Proliant
Service Pack for ProLiant Service Pack for ProLiant SPP is a systems software and firmware solution delivered as a single ISO file download. This solution uses SUM as the deployment tool and is tested and supports HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure. SPP, along with SUM and SUT, provides Smart Update system maintenance tools that systematically update HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure.
Page 188: Smart Update Manager
Smart Update Manager Smart Update Manager SUM is an innovative tool for maintaining and updating the firmware, drivers, and system software of HPE ProLiant, HPE BladeSystem, HPE Synergy, HPE Superdome Flex servers, and HPE Apollo servers, infrastructure, and associated options. SUM identifies associated nodes you can update at the same time to avoid interdependency issues.
Page 189: Integrated Smart Update Tools
Integrated Smart Update Tools Integrated Smart Update Tools Integrated Smart Update Tools (SUT) is the smart update solution for performing online firmware and driver updates. SUT is used with iLO 4, iLO 5, and with update solutions (management appliances such as iLO Amplifier Pack or HPE OneView and Smart Update Manager to stage, install, and activate firmware and driver updates.
Page 190: Updating Firmware From The System Utilities
Updating firmware from the System Utilities Updating firmware from the System Utilities Use the Firmware Updates option to update firmware components in the system, including the system BIOS, NICs, and storage cards. Procedure Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center. 2.
Page 191: Updating The Firmware From The Uefi Embedded Shell
Updating the firmware from the UEFI Embedded Shell Updating the firmware from the UEFI Embedded Shell Procedure Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media. 3.
Page 192: Online Flash Components
Online Flash components Online Flash components This component provides updated system firmware that can be installed directly on supported operating systems. Additionally, when used in conjunction with SUM, this Smart Component allows the user to update firmware on remote servers from a central location. This remote deployment capability eliminates the need for the user to be physically present at the server to perform a firmware update.
Page 193: Drivers
Drivers Drivers IMPORTANT: Always perform a backup before installing or updating device drivers. IMPORTANT: Update drivers using any of the following Smart Update Solutions Smart Update Solutions: Download the latest Service Pack for ProLiant (includes Smart Update Manager) Create a custom SPP download Download Smart Update Manager for Linux Download specific drivers To locate the drivers for a server, go to the Hewlett Packard Enterprise Support Center website...
Page 194: Software And Firmware
Software and firmware Software and firmware Update software and firmware before using the server for the first time, unless any installed software or components require an older version. For system software and firmware updates, use one of the following sources: Download the SPP from the Hewlett Packard Enterprise website (https://www.hpe.com/servers/spp/download https://www.hpe.com/servers/spp/download).
Page 195: Operating System Version Support
Operating system version support Operating system version support For information about specific versions of a supported operating system, refer to the operating system support matrix operating system support matrix . Operating system version support...
Page 196: Hpe Pointnext Portfolio
HPE Pointnext Portfolio HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.
Page 197: Proactive Notifications
Proactive notifications Proactive notifications 30 to 60 days in advance, Hewlett Packard Enterprise sends notifications to subscribed customers on upcoming: Hardware, firmware, and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hewlett Packard Enterprise website Hewlett Packard Enterprise website .
Page 198: Troubleshooting
Troubleshooting Troubleshooting Troubleshooting...
Page 199: Troubleshooting Resources
Troubleshooting resources Troubleshooting resources Troubleshooting resources are available for HPE Gen10 and Gen10 Plus server products in the following documents: Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance. Error Message Guide for HPE ProLiant Gen10 Plus servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages.
Page 200: Cabling
Cabling Cabling Cabling...
Page 201: Cabling Overview
Cabling overview Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or CAUTION: crimped.
Page 202: Sff Cables
SFF cables SFF cables Option kit Option kit Cable part number Cable part number Connects from Connects from Connects to Connects to 8 SFF x4TMode UBM3 8 SFF x4TMode UBM3 backplane kit (P26429-B21) backplane kit (P26429-B21) 8 SFF NVMe backplane, MLB, x8 P20855-001 8 SFF x4 UBM3 backplane ports Port 1B / Port 2B...
Page 203 Option kit Option kit Cable part number Cable part number Connects from Connects from Connects to Connects to 8 SFF U.2 / U.3 backplane, x8, P20867-001 8 SFF U.2 / U.3 backplane port 3 HPE Smart Array Controllers NVMe / port 4 SR932i-p/SR416i-p/MR416i- p/MR216i-p /SR416i-a/MR416i- a/MR216i-a Port 1-4...
Page 204: Specifications
Specifications Specifications For more information on cable, power, environmental, compliance, and general specifications, see the HPE Compute Transceiver and HPE Compute Transceiver and Cable Hardware Matrix. Cable Hardware Matrix Specifications...
Page 205: Environmental Specifications
Environmental specifications Environmental specifications Specification Specification Value Value Temperature range Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating...
Page 206: Server Specifications
Server specifications Server specifications Specification Specification Value Value Height 4.28 cm (1.68 in) Depth 74.19 cm (29.21 in) Width 43.46 cm (17.11 in) Weight, SFF minimum 13.29kg (29.51 lb) Weight, SFF maximum 18.21 kg (40.14 lb) Server specifications...
Page 207: Power Supply Specifications
Power supply specifications Power supply specifications Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply...
Page 208 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
Page 209 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 100 VAC to 127 VAC 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz...
Page 210 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC...
Page 211 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current...
Page 212 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC -48 VDC nominal input Rated input current 22.1 A at -40 VDC input...
Page 213: Hpe 1600 W Flex Slot Platinum Hot-Plug Low Halogen Power Supply
HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current...
Page 214: Hpe 1600 W Flex Slot -48 Vdc Hot-Plug Power Supply
HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply 1600 W Flex Slot -48 VDC Hot-plug Power Supply Specification Specification Value Value Input requirements Input requirements — Rated input voltage -40 VDC to -72 VDC Rated input frequency Nominal input current 44.2 A DC at -40 VDC input 36.6 A DC at -48 VDC input 24.4 A DC at -72 VDC input...
Page 215: Hot-Plug Power Supply Calculations
Hot-plug power supply calculations Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, see the Hewlett Packard Enterprise Power Advisor website (https://www.hpe.com/info/poweradvisor/online https://www.hpe.com/info/poweradvisor/online). Hot-plug power supply calculations...
Page 216: Websites
Websites Websites General websites General websites Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix https://www.hpe.com/storage/spock https://www.hpe.com/storage/spock Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...
Page 217: Support And Other Resources
Support and other resources Support and other resources Support and other resources...
Page 218: Accessing Hewlett Packard Enterprise Support
Accessing Hewlett Packard Enterprise Support Accessing Hewlett Packard Enterprise Support For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Information to collect Information to collect...
Page 219: Accessing Updates
Accessing updates Accessing updates Some software products provide a mechanism for accessing software updates through the product interface. Review your product documentation to identify the recommended software update method. To download product updates: Hewlett Packard Enterprise Support Center https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc Hewlett Packard Enterprise Support Center: Software downloads https://www.hpe.com/support/downloads https://www.hpe.com/support/downloads...
Page 220: Remote Support
Remote support Remote support Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and accurate resolution based on the service level of your product.
Page 221: Warranty Information
Warranty information Warranty information To view the warranty information for your product, see the links provided below: HPE ProLiant and IA-32 Servers and Options https://www.hpe.com/support/ProLiantServers-Warranties https://www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise and Cloudline Servers https://www.hpe.com/support/EnterpriseServers-Warranties https://www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products https://www.hpe.com/support/Storage-Warranties https://www.hpe.com/support/Storage-Warranties HPE Networking Products https://www.hpe.com/support/Networking-Warranties https://www.hpe.com/support/Networking-Warranties Warranty information...
Page 222 Regulatory information Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council).
Page 223 Documentation feedback Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments.

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