HP ZBook 14U G5 Maintenance And Service Manual page 163

Test description Failure descriptions
BIOS Recovery BIOS Recovery
Occurred
BIOS Application BIOS Application Error
CMOS Recovery CMOS Recovery
Occurred
Battery Check Primary Battery
Replace
Battery Check Secondary Battery
Replace
Wireless Module Not installed or
responding
Fan Fan not operating
correctly
Error code Possible user actions
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information.
500 This message indicates that BIOS recovery was completed successfully. No
further action is required.
501 The BIOS installation may have become corrupted. Download the latest
version of the BIOS and install it. See
on page 89 for more information.
If reinstalling the BIOS fails, contact support for further assistance.
502 This message indicates that CMOS recovery was completed successfully.
No further action is required.
601 This indicates that the primary battery has very low capacity. See
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/
action.process/public/kb/docDisplay/?
javax.portlet.action=true&spf_p.tpst=kbDocDisplay&javax.portlet.begCac
heTok=com.vignette.cachetoken&spf_p.prp_kbDocDisplay=wsrp-
interactionState%3DdocId%253Demr_na-c00821536%257CdocLocale
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on using the HP Support Assistant to verify the battery capacity and, if
necessary, order a replacement.
602 This indicates that the secondary battery has very low capacity. See
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/
action.process/public/kb/docDisplay/?
javax.portlet.action=true&spf_p.tpst=kbDocDisplay&javax.portlet.begCac
heTok=com.vignette.cachetoken&spf_p.prp_kbDocDisplay=wsrp-
interactionState%3DdocId%253Demr_na-c00821536%257CdocLocale
%253Den_US%257CcalledBy
%253D&javax.portlet.endCacheTok=com.vignette.cachetoken
on using the HP Support Assistant to verify the battery capacity and, if
necessary, order a replacement.
701 Reseat the wireless LAN adapter module, if your notebook supports it.
Because seating or reseating a wireless LAN adapter is unique to each
computer model. For more information, see the chapter titled "Removal
and replacement procedures for Customer Self-Repair parts."
90B The system fan may be malfunctioning.
For information on troubleshooting heat-related issues, see
http://support.hp.com/us-en/document/c01007591.
A hard reset can sometimes restore the system fan to working order. See
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/
action.process/public/kb/docDisplay/?
javax.portlet.action=true&spf_p.tpst=kbDocDisplay&javax.portlet.begCac
heTok=com.vignette.cachetoken&spf_p.prp_kbDocDisplay=wsrp-
interactionState%3DdocId%253Demr_na-c01684768%257CdocLocale
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If the system fan continues to malfunction, contact support.
for more
4. Update BIOS and drivers
for details
for details
for details.
Additional information 151