HP Pavilion 14 Maintenance And Service Manual
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HP Pavilion 14 Maintenance And Service Manual

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HP Pavilion 14 Laptop PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Summary of Contents for HP Pavilion 14

  • Page 1 HP Pavilion 14 Laptop PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 HP Inc. under license. bound by the terms of the HP End User License Not all features are available in all editions of Intel, Celeron, and Pentium are trademarks of Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 Getting to know your computer ........................5 Right side ................................5 Left side ................................. 6 Display ..................................7 Keyboard area ................................ 8 TouchPad ............................. 8 Lights ..............................9 Button and speakers ......................... 10 Special keys ............................
  • Page 6 Changing the computer boot order ................65 Removing the HP Recovery partition (select products only) ......... 65 8 Using HP PC Hardware Diagnostics (UEFI) ....................... 67 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............67 9 Specifications .............................. 69 Computer specifications ............................69 35.6-cm (14.0-in) display specifications ......................
  • Page 7 10 Power cord set requirements ........................73 Requirements for all countries ..........................73 Requirements for specific countries and regions ....................74 11 Recycling ..............................77 Index ................................79...
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description 8th Gen, 7th Gen, Discrete Gen, Discrete Product name HP Pavilion 14 Laptop PC √ √ * Model numbers: 14-bf000 – bf099 * Model numbers: 14-bf100 – bf199 √ Processor 8th generation Intel® Core™ processors √...
  • Page 10 128 GB SATA TLC SSD + 500 GB HDD √ √ √ Camera HP Wide Vision FHD IR Camera - indicator LED and 2x IR LEDs, USB2.0, FHD √ √ √ hybrid BSI sensor, f2.2, WDR, 88° WFOV 1080p by 30 frames per second √...
  • Page 11 √ √ Combo (non-vPro) ● Intel Dual Band Wireless-AC 7265 802.11ac 2x2 WiFi + Bluetooth 4.2 √ √ √ Combo Adapter (non-vPro) External media HP Multi-Format Digital Media Reader √ √ √ card Supports SD/SDHC/SDXC √ √ √ Push-push insertion/removal √...
  • Page 12 Category Description 8th Gen, 7th Gen, Discrete Gen, Discrete TouchPad √ √ √ Image sensor √ √ √ Multi-touch gestures enabled √ √ √ Taps enabled by default √ √ √ Supports Modern Trackpad Gestures √ √ √ Power AC adapters √...

  • Page 13: Getting To Know Your Computer

    Blinking white: The hard drive is being accessed. only) ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. USB Type-C 3.x charging port When the computer is on, connects and charges a USB device that has a Type-C...

  • Page 14: Left Side

    To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Select the Start button, select HP Help and Support, and then select HP ▲ Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 15: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Display...

  • Page 16: Keyboard Area

    Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 Getting to know your computer...

  • Page 17: Lights

    Lights Component Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power- saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

  • Page 18: Button And Speakers

    Button and speakers NOTE: Refer to the illustration that most closely matches your computer. Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.

  • Page 19: Special Keys

    Special keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 20: Bottom

    Bottom Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Chapter 2 Getting to know your computer...

  • Page 21: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the display. ●...
  • Page 22 Chapter 2 Getting to know your computer...

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Computer major components NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components...
  • Page 24 Item Component Spare part number Display assembly NOTE: Display assemblies are spared at the subcomponent level only. For display assembly spare part information, see Display assembly subcomponents on page Top cover/keyboard NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page Models with backlit keyboard: ●...
  • Page 25 Item Component Spare part number (10) 930603-001 Heat sink assembly (includes replacement thermal materials) (11) For use in models with discrete graphics 930605-001 (12) For use in models with UMA graphics 930604-001 (13) WLAN module Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro) 901229-855 Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter 927230-855...

  • Page 26: Mass Storage Devices

    Mass storage devices Item Component Spare part number Solid-state drive, M.2 512 GB 763008-022 256 GB 760615-037 128 GB 759848-015 Hard drive (7 mm, SATA; does not include brackets or cable): 2-TB, 5400-rpm 912487-855 1-TB, 5400-rpm 762990-005 500-GB, 5400-rpm 778186-005 Hard drive brackets Left 934983-001...

  • Page 27: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display bezel For use in models with an HD camera 930594-001 For use in models with an FHD IR camera 930595-001 Hinge Kit (left and right) 930606-001 Antenna, dual (includes wireless antenna cable and transceiver) 930573-001 Display cable (includes display panel cable and camera/microphone cable) For use in models with an HD camera...
  • Page 28 Item Component Spare part number HD camera 932302-001 FHD IR camera 932303-001 Transfer board cable (for use in models with an FHD IR camera and an HD camera) 934976-001 NOTE: HD camera models use one transfer board cable. Camera board For use in models with HD and FHD/IR cameras 934979-001 For use with FHD/IR cameras...

  • Page 29: Miscellaneous Parts

    Miscellaneous parts Component Spare part number HP Smart AC adapter (4.5 mm, non-PFC): 90-W 710413-001 65-W 710412-001 65-W (EM) 913691-850 45-W 741553-850 Power cord, C5, 1.0 m For use in Australia 920688-011 For use in Denmark 920688-007 For use in Europe...
  • Page 30 Chapter 3 Illustrated parts catalog...

  • Page 31: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● ● Magnetic screwdriver Phillips P0 and P1 screwdrivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 32: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 33: Packaging And Transporting Guidelines

    Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...
  • Page 34 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 35: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures...
  • Page 36 Remove the three remaining Phillips PM2.0×5.0 screws (3). Start prying along the top edge of the computer (1), then along the left and right sides (as necessary), and then remove the bottom cover (2). Reverse this procedure to install the bottom cover. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 37: Battery

    Battery Description Spare part number Battery, 4 cell, 70 Wh, 4.55 Ah 920070-855 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 38: Wlan Module

    WLAN module Description Spare part number Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + BT 4.2 Combo Adapter (non-vPro) 901229-855 Realtek RTL8723DE 802.11 bgn 1x1 WiFi + BT 4.2 Combo Adapter 927230-855 Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter 863934-855 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module...
  • Page 39 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.

  • Page 40: Memory Module

    Memory module Description Spare part number Memory module (PC4-2400) 8-GB 862398-855 4-GB 862397-855 2-GB 864271-855 Before removing a memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 41: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket or cable. Description Spare part number Hard drives (7 mm): 2-TB, 5400-rpm 912487-855 1-TB, 5400-rpm 762990-005 500-GB, 5400-rpm 778186-005 Hard drive bracket Left 934983-001 Right 934984-001 Hard drive connector/cable...
  • Page 42 Lift the hard drive out of the computer (3). To disassemble the hard drive, pull the connector away from the hard drive (1). Remove the four Phillips PM2.0×3.0 screws (2) that secure the brackets to the hard drive. Pull each bracket away from the sides of the hard drive (3). Reverse this procedure to reassemble and install the hard drive.

  • Page 43: Solid-State Drive (Ssd)

    Solid-state drive (SSD) Description Spare part number 512 GB 763008-022 256 GB 760615-037 128 GB 759848-015 Before removing the solid-state drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 44: M.2 Solid-State Drive Adapter Bracket And Board

    M.2 solid-state drive adapter bracket and board Description Spare part number Solid-state drive adapter bracket L00160-001 Solid-state drive adapter board L00159-001 Solid-state drive board cable L01440-001 Before removing the solid-state drive adapter bracket and board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 45 To remove board from the bracket, disconnect the cable from the board (1), remove the two Phillips PM2.0×3.0 screws (2), and then remove the board from the bracket (3) Reverse this procedure to reassemble and install the solid-state drive adapter bracket and board. Component replacement procedures...

  • Page 46: Touchpad Board

    TouchPad board Description Spare part number TouchPad board 930611-001 TouchPad bracket 934987-001 TouchPad board cable 930601-001 Before removing the TouchPad board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 47: Fan

    Description Spare part number 930603-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3.0 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.

  • Page 48: Heat Sink

    Heat sink NOTE: The heat sink spare part kit includes replacement thermal materials. Description Spare part number Heat sink for use in models with UMA graphics 930604-001 Heat sink for use in models with discrete graphics 930605-001 Before removing the heat sink, follow these steps: Shut down the computer.
  • Page 49 UMA graphics models: In the order indicated on the heat sink, remove the three Phillips PM2.0×3.0 screws (1) that secure the heat sink to the system board. Remove the heat sink from the system board (2). ● Thermal paste is used on the heat sink (1) and the processor (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed.
  • Page 50 Reverse this procedure to reassemble and install the heat sink. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 51: Display Assembly

    Display assembly This section describes removing the display assembly and disassembling display subcomponents. You must remove the display from the computer to disassemble display subcomponents. Before removing the display assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 52 Separate the display from the computer (4). Remove the power connector bracket from the computer, make sure the display hinge is rotated upward (1) and then lift the bracket off of the computer (2). The power connector bracket is available using spare part number 934985-001. Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 53 If it is necessary to remove the lock bracket from the computer, remove the Phillips PM2.5×6.0 screw (1) and then lift the bracket out of the computer (2). The lock bracket is available using spare part number 934986-001. If it is necessary to replace any of the display assembly subcomponents: Open the computer as far as it will open.
  • Page 54 HD camera Position the display assembly with the top edge toward you. Pry up to disengage the camera/microphone module from the adhesive that secures it to the display (1). Disconnect the cables (2) (3) from the module. The HD camera is available using spare part number 932302-001. To remove the infrared (IR) camera/microphone module: FHD IR webcam Position the display assembly with the top edge toward you.
  • Page 55 Remove the tape from the enclosure (4). Replacement cameras come with tape already installed. The FHD IR camera is available using spare part number 932303-001. To remove the display panel: For each hinge, remove the four Phillips PM2.5×6.0 screws (1) and the Phillips PM2.5×4.0 screw (2) that secures the display panel to the enclosure.
  • Page 56 Pull the tape until it is fully removed from under each side of the display panel (1). Lift the top of the display panel (2). The raw display panel is available using spare part number 934967-001. Rotate the display panel over (1) to gain access to the display cable connection on the back of the panel.
  • Page 57 To remove the wireless antennas and cables, remove the antennas cables from the routing paths along with sides of the display enclosure (1), and then peel the antennas (2) off the display enclosure. The antennas are available using spare part number 930573-001. To remove the display cable, disconnect the cable from the board at the bottom of the display (1), and then remove the cable from the display enclosure (2).
  • Page 58 To remove the bottom transfer board (HD and IR models), disconnect the cables from the board (1)(2) pry to disengage the adhesive that secures the board (3), and then remove the board from the display enclosure (4). The transfer board is available using spare part number 934981-001 for models with an HD camera and FHD/IR camera.
  • Page 59 To remove the camera cables, disconnect the cable from the camera board (1) and the camera (2), remove the cable from the clip (3), and then remove the cable from the display enclosure (4). The camera cable is available using the following spare part numbers: 934974-001 for models with an HD camera and an FHD IR camera 934975-001 for models with an FHD IR camera —...
  • Page 60 (1): 934976-001 - HD FFC camera cable (2): 934976-001 - HD camera and FHD/IR camera cable (3): 934974-001 - HD camera board and FHD/IR camera board cable (4): 934975-001 - FHD/IR camera board cable NOTE: Models with an HD camera use the cables illustrated by callouts (1) and (3). Models with an FHD/IR camera use all cables shown.

  • Page 61: System Board

    System board NOTE: The system board spare part kit includes replacement thermal materials. Description Spare part number System board (includes replacement thermal materials): All system boards use the following part numbers: xxxxxx-001: Non-Windows operating systems xxxxxx-601: Windows 10 operating system For use in models with discrete graphics memory: Intel Core i7-8550U processor and 4 GB of discrete graphics memory 940762-xx1...
  • Page 62 (2): Keyboard backlight cable (select models only) (3): Keyboard cable (4): Speaker cable Remove the two Phillips PM2.5×6.0 screws (1) that secure the USB Type-C bracket to the system board. Remove the bracket (2). Remove the eight Phillips PM2.0×3.0 screws (3) that secure the system board to the computer. Lift the right speaker (1) Rotate the right side of the system board upward (2) Chapter 5 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 63 Pull the system board up and to the right to remove it from the computer (3). Reverse this procedure to install the system board. Component replacement procedures...

  • Page 64: Speakers

    Speakers Description Spare part number Speakers (includes left and right speakers and cable) 930614-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 65: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable 938151-001 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 66: Top Cover/Keyboard

    Top cover/keyboard The top cover/keyboard spare part remains after all other spare parts have been removed. The top cover/keyboard spare part kit includes the keyboard, keyboard cable and the keyboard backlight cable. In this section, the first table provides the main spare part number for the keyboard. The second table provides the country codes.

  • Page 67: Using Setup Utility (Bios)

    To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 68: Downloading A Bios Update

    If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Click the question mark icon in the taskbar.

  • Page 69: Backing Up, Restoring, And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 70: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 71: Restore And Recovery

    Creating HP Recovery media (select products only) on page If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not ● work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 72: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 73: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.
  • Page 74 Chapter 7 Backing up, restoring, and recovering...

  • Page 75: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
  • Page 76 Additional BIOS crisis recovery tool HP provides a BIOS crisis recovery tool through the HP PC Hardware Diagnostics 3-in-1 USB key. This tool can be used by HP authorized service providers to recover systems that have failed due to a corrupted BIOS. For more information about using the 3-in-1 USB key for BIOS crisis recovery, go to http://www.hp.com/go/...

  • Page 77: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Depth 227.6 mm 8.96 in Width 324.1 mm 12.76 in Height 19.9 mm 0.78 in Weight 1629 g 3.59 lb With hard drive 1537 g 3.39 lb With solid-state drive Input power Operating voltage and current 19.5 V dc @ 3.33 A –...

  • Page 78: 35.6-Cm (14.0-In) Display Specifications

    35.6-cm (14.0-in) display specifications Metric U.S. Active diagonal size 35.6-cm 14.0-in Resolution 1920x1080 (FHD) Surface treatment BrightView Brightness 220 nits Backlight WLED Graphics adapter Thickness 3.0 mm Hard drive specifications 2-TB* 1-TB* 500-GB* Dimensions Height 9.5 mm or 7.2 mm 9.5 mm or 7.2 mm 7.0 mm Length...

  • Page 79: M.2 Solid-State Drive Specifications

    M.2 solid-state drive specifications 128-GB* 256-GB* 512-GB* Dimensions Height 1 mm 1 mm 1 mm Length 50.8 mm 50.8 mm 50.8 mm Width 28.9 mm 28.9 mm 28.9 mm Weight < 10 g < 10 g < 10 g Interface type SATA-3 (6 Gbps) SATA-3 (6 Gbps) SATA-3 (6 Gbps)
  • Page 80 Chapter 9 Specifications...

  • Page 81: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 82: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 83 Country/region Accredited agency Applicable note number The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75mm or 1.25mm conductor size.
  • Page 84 Chapter 10 Power cord set requirements...

  • Page 85: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
  • Page 86 Chapter 11 Recycling...

  • Page 87: Index

    47 illustrated 19 illustrated 20 display specifications 70 removing 47 camera board cable drive light 5 HP PC Hardware Diagnostics (UEFI) illustrated 20 using 67 camera lights, identifying 7 HP Recovery Manager camera(s) electrostatic discharge 24 correcting boot problems 65...
  • Page 88 63 WLAN 13 illustrated 16 USB flash drive 64 lights removing 57 using HP Recovery media 62 AC adapter and battery 5 power connector, identifying 5 recovery media caps lock 9 power cord creating 61 drive 5...
  • Page 89 TouchPad board security cable slot, identifying 6 removing 38 security, product description 4 spare part number 16, 38 sensors, product description 3 TouchPad zone, identifying 8 serial number 13 transfer board serial number, computer 13 illustrated 20 service considerations removing 50, 51 cables 23 transfer board cable connectors 23...
  • Page 90 Index...

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