Removal And Replacement Procedures For Customer Self-Repair Parts; Component Replacement Procedures; Battery - HP ProBook 11 G2 Education Edition Maintenance And Service Manual

5 Removal and replacement procedures for
Customer Self-Repair parts
CAUTION:
Accessing these parts can damage the computer or void the warranty.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.

Component replacement procedures

NOTE: Please read and follow the procedures described here to access and replace Customer Self-Repair
parts successfully.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service label at the bottom of your computer. See
product number, and warranty information on page 12
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
There are as many as 2 screws that must be removed, replaced, and/or loosened when servicing the Customer
Self-Repair parts. Make special note of each screw size and location during removal and replacement.

Battery

NOTE: The battery spare part kit includes two captive Phillips PM2.0×5.6 screws, each secured by a C-clip.
Description
6-cell, 64-WHr, 4.2-AHr, Li-ion
3-cell, 36-WHr, 3.2-AHr, Li-ion
Before disassembling the computer, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
WARNING!
replacement battery provided by HP, or a compatible battery purchased from HP.
CAUTION:
To prevent loss of information, save your work or shut down the computer through Windows before removing
the battery.
Remove the battery:
24 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Components described in this chapter should only be accessed by an authorized service provider.
To reduce potential safety issues, use only the battery provided with the computer, a
Removing a battery that is the sole power source for the computer can cause loss of information.
Locating the model number, serial number,
for details.
Spare part number
797430-001
797429-001