Recall/Flash; Busy Line Queuing With Callback; Canceling Callback - Samsung OfficeServ 100 Series User Manual

RECALL DIAL TONE
Press the NEW button to disconnect your existing call, wait for dial tone and then
make a new call on the same line.
NOTE: If this button does not appear on your keyset, the FLASH key may be pro-
grammed to recall dial tone.
SENDING A FLASH
While on an outside call, press the FLASH key to send a flash to the telephone
company. This is required for some custom calling features or CENTREX use.
NOTE: Flash is not available on an ISDN circuit.

BUSY LINE QUEUING WITH CALLBACK

If you receive a busy signal when you are selecting an outside line, this means that
the line or group of lines is busy.
• Press the CBK key, if programmed, or dial 44. You will hear confirmation tone.
• When the line becomes free, the system will call you back.
• Lift the handset or press the ANS/RLS key to answer, wait for dial tone and dial
the telephone number or speed dial number again.
NOTES:
1. A callback will be canceled if not answered within 30 seconds. If you have set
a callback, your CBK key will light.
2. If the Hot Keypad feature has been turned off, you must first lift the handset
or press the SPEAKER key before dialing.

CANCELING CALLBACK

A callback will be canceled if not answered within 30 seconds. If you have set a
callback, your CBK key will light.
Your phone may have a maximum of five callbacks to lines and/or stations set at a
time. To cancel a callback:
• Press the CBK key, if programmed, or dial 44. You will hear confirmation tone.
• While you are listening to confirmation tone, press the HOLD key. This will
cancel the oldest set callback.
NOTES:
1. If the hot keypad feature is turned off, you must first lift the handset or press
the SPEAKER key before dialing.
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