Where To Get Help; Telephone Support Services - Epson PowerLite 9300i User Manual

Solving Problems
118

Where To Get Help

EPSON provides technical assistance through electronic support
services 24 hours a day, as listed in the following table.
World Wide From the Internet, you can reach EPSON's product
Web support page at http://support.epson.com. After
selecting your product, you can access troubleshooting
information, download product documentation, and
receive technical advice through e-mail.
Presenters Access tips, templates, and training for developing
Online successful presentations at
http://www.presentersonline.com

Telephone Support Services

To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
in your Start Here kit. This is the fastest way of speaking to a live
representative, and it's free. This service is available 6
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
U.S.: (562) 276-4394, 6
■
through Friday
■ Canada: (905) 709-3839, 6
through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■ Product name (EPSON PowerLite 9300i)
Product serial number (located on the bottom of the projector)
■
Computer configuration
■
Description of the problem
■
You can purchase screens, carrying cases, or other accessories from
EPSON at (800) 873-7766 or by visiting the EPSON Store at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral
to 6 , Pacific Time, Monday
AM PM
to 6 , Pacific Time, Monday
AM PM
.
to 6 ,
AM PM