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FAX 4410L/4410NF
Getting Started
Faxing
Programming
Troubleshooting
For safe and correct use of this machine, please be sure to read the Safety Information be-
fore you use it.
Operating Instructions
Basic Features

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Table of Contents
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Summary of Contents for Ricoh 4410L

  • Page 1 FAX 4410L/4410NF Operating Instructions Basic Features Getting Started Faxing Programming Troubleshooting For safe and correct use of this machine, please be sure to read the Safety Information be- fore you use it.
  • Page 2 For good copy quality, Ricoh recommends that you use genuine Ricoh toner. Ricoh shall not be responsible for any damage or expense that might result from the use of parts other than genuine Ricoh parts with your Ricoh office products.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS What Do You Want to Do with This Machine? ............1 Notice ........................3 Safety Information ......................3 Safety During Operation ..................3 Important Safety Instructions ................5 Grounding ........................5 Position of the R R CAUTION Label ................6 ENERGY STAR Program ..................7 Energy Saver Modes....................8 Remarks........................
  • Page 4 2. Faxing Transmission Modes ................... 29 Switching between Memory Transmission and Immediate Transmission....29 Placing Originals....................31 Placing Originals in the ADF ..................32 Originals Unsuitable for the Auto Document Feeder (ADF) ........33 Memory Transmission..................34 Canceling a Memory Transmission..............36 Before Pressing the Start Key..................
  • Page 5 3. Programming Own Name/Fax Header/Own Fax Number ............55 Own Name / Fax Header ..................56 Programming ......................56 Editing........................57 Deleting ......................... 58 Own Fax Number ..................... 59 Programming ......................59 Editing........................60 Deleting ......................... 61 Quick Dial ......................62 Programming......................
  • Page 7: What Do You Want To Do With This Machine

    What Do You Want to Do with This Machine? This is a summary of this machine's features including which pages to consult for detailed information. I want ... Reference to specify several destinations with a single p.49 “Using Group Dials” and p.77 “Groups” to print Quick Dial key labels that can be at- p.67 “Quick Dial Key Label (Dial Label)”...
  • Page 8 I want ... Reference to prevent a received message being picked up p.38 “Printing a Confidential Message”, Ad- casually by other people vanced Features and p.43 “Printing Personal Box Messages”, Advanced Features to have backups automatically made of faxes I p.140 “Backup File Transmission Settings”, send Advanced Features...
  • Page 9: Notice

    Notice R CAUTION: Use of controls, adjustments, or performance of procedures other than those specified herein may result in hazardous radiation exposure. Direct (or indirect reflected) eye contact with the laser beam may cause serious eye damage. Safety precautions and interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator.
  • Page 10 R WARNING: • Connect the power cord directly into a wall outlet and never use an extension cord. • Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged. •...
  • Page 11: Important Safety Instructions

    Important Safety Instructions Grounding In order to prevent potentially hazardous electrical shock, provide means of connecting to the protective grounding conductor in the building, wiring those grounding conductors of power cable and 3 pins plug.
  • Page 12: Position Of The R R Caution Label

    Position of the R R CAUTION Label This machine has a RCAUTION label at the position shown below. For safety, please follow the instructions and handle the machine as indicated. The inside of the machine becomes very hot. Do not touch the inside. Doing so could result in a burn.
  • Page 13: Energy Star Program

    ENERGY STAR Program As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency. The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental is- sues, such as global warming.
  • Page 14: Energy Saver Modes

    Energy Saver Modes Energy Saver mode enables you to avoid using unnecessary power and econo- mize on electricity. Although we recommend you use this mode from the view- point of environmental consciousness, you can also turn it off. When you install this machine for the first time, Energy Saver mode is turned on by default.
  • Page 15 To exit Energy Saver mode: • In Energy Saver Standby mode, press the { { { { Energy Saver/Clear Modes} } } } key. • In FAX Standby mode, press any key. • Place an original. • Pick up the optional handset or the external telephone handset. Note ❒...
  • Page 16: Remarks

    Remarks Be sure to read the following information before you use this machine: • Do not turn off the power during output. Make sure that output has complet- ed before you turn off the power. • Do not open the front cover, right cover, lower right cover, main paper tray, or optional paper tray unit while paper is being printed out.
  • Page 17 If the other party's machine does not have paper loaded of the same size and ori- entation as your original, the message may be split and printed on two or more sheets, or reduced and printed on one sheet. • For example, if the other party's machine has A5 paper loaded and it receives a A4 size document, the A4 size image will be reduced to A5 size and printed on A5 paper.
  • Page 18: How To Read This Manual

    How to Read This Manual Symbols The following set of symbols is used in this manual. R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the in- structions under this symbol.
  • Page 19: Paper Mark

    Paper Mark Paper directions in this book are shown as follows. GFKAMI0N Portrait direction for originals is shown as K, and landscape direction for orig- inals is shown as L. Portrait direction for paper in the paper tray is shown as K, and landscape di- rection for paper in the paper tray is shown as L.
  • Page 20: Manuals For This Machine

    Manuals for This Machine Basic Features (this manual) The Basic Features manual explains the most frequently used fax functions and operations. Advanced Features (on CD-ROM) The Advanced Features manual describes more advanced functions and also ex- plains settings for key operators. Each language version is in an appropriate folder on the CD-ROM in PDF file.
  • Page 21: Nic Fax Unit Cd-Rom Manual

    NIC FAX Unit CD-ROM Manual Introduces the contents of the NIC FAX CD-ROM and the necessary operating environment for the CD-ROM. How to access the NIC FAX unit manual in PDF file on the CD-ROM is also explained. Note ❒ The NIC FAX unit is option for Type1.
  • Page 23: Getting Started

    1. Getting Started Machine Types This machine comes in two types. Type1 Type2 NIC FAX Unit Option Standard Color Unit Option Standard...
  • Page 24: Guide To Components

    Getting Started Guide to Components Front View The following illustration is for Type1. ZHMH030E ADF cover Main paper tray Cover for the ADF. Load paper here. Release button Optional paper tray unit Push this button to open the ADF. You can load more paper here. Auto Document Feeder (ADF) Lower right cover Set multi-page originals here to have...
  • Page 25: Side View

    Guide to Components Status indicators Original output tray guide • hAlarm Prevents originals from falling from the original output tray. Blinks red when an error occurs. Check the display and read the mes- Original output tray sage to identify the problem (such as a Scanned originals are stacked here.
  • Page 26 Getting Started Ventilation Hole Prevents overheating. Do not obstruct the ventilation hole by placing an object near it. If the machine overheats, a mal- function might occur. External telephone connector Reference p.200 “Connecting to a Telephone Line”, Advanced Features G3 line connector Reference p.200 “Connecting to a Telephone Line”, Advanced Features...
  • Page 27: Control Panel

    Control Panel Control Panel The following illustration is for Type2. ZHMS010E { { { { User Tools} } } } key User Function keys Each of these can be programmed for Press to access the User Tools settings rapid access to frequently used functions. and customize various functions to meet your specific requirements.
  • Page 28 Getting Started { { { { Stamp} } } } key Add Toner indicator Blinks when toner is low and lights con- Press this key to switch the Stamp func- tinuously when toner has completely run tion on. See p.55 “Stamp”, Advanced Fea- out.
  • Page 29: Reading The Display

    Control Panel { { { { Speed Dial} } } } key Number keys Press to specify a d estin ation pro- Use to dial fax numbers or enter the grammed in a Speed Dial. number of copies. { { { { On Hook Dial} } } } key { { { { Start} } } } key Use to dial a number from the number Press to start all tasks.
  • Page 30: Standby Display

    Getting Started ❖ ❖ ❖ ❖ Menu Display ZHMS230E Display for items which can be selected. Press the { { { { Cancel} } } } key to cancel the selected function or entered value, and re- turn to the previous display. Press 0 or 1 to display another function on the display or move the brack- ets to select other values.
  • Page 31: Communication Display

    Control Panel Communication Display While the machine is communicating, the status is displayed. ❖ ❖ ❖ ❖ Memory Transmission The destination's (Receiver's) name or fax number appears on the top of the display. ❖ ❖ ❖ ❖ Memory Reception The destination's (Sender's) name or fax number appears on the top of the dis- play.
  • Page 32: Energy Saver Mode Display

    Getting Started ❖ ❖ ❖ ❖ Selections ❖ ❖ ❖ ❖ Status Energy Saver Mode Display When the machine is not used for a fixed period, the machine goes into Energy Saver Mode automatically. - Exiting Energy Saver Mode To exit Energy Saver mode manually: •...
  • Page 33 Control Panel B B B B Press the { { { { OK} } } } key. Note ❒ When you enter a user code which is not programmed, an error message appears and the Restricted Access display is shown. - Restricted Access Use this function to restrict access to the machine or monitor machine usage by user or department.
  • Page 34: Turning On Or Off The Power

    Getting Started Turning On or Off the Power Note Turning Off the Power ❒ This machine automatically enters Energy Saver mode if you do not Important use the machine for a while. ❒ Make sure that 100% appears on the display before you turn off the Turning On the Power power.
  • Page 35: Faxing

    2. Faxing Transmission Modes There are two types of transmission. Important ❒ Make sure that 100% appears on ❖ ❖ ❖ ❖ Memory Transmission the display before you turn off the The fax is stored in memory, and power. If the power is turned off then transmitted automatically.
  • Page 36 Faxing Note ❒ You can set whether the machine is in Memory Transmission mode or Immediate Transmission mode right after the power is turned on or the { { { { Energy Saver/Clear Modes} } } } key is pressed with the User Pa- rameters (switch 00, bit 6).
  • Page 37: Placing Originals

    Placing Originals Placing Originals You can place your originals in the Note ADF. ❒ When sending a fax, the image output at the other end depends on ❖ ❖ ❖ ❖ How to place A4, B5 JIS (Japanese the size and orientation of paper Industrial Standard), A5, 5 "x8 ",...
  • Page 38: Placing Originals In The Adf

    Faxing A A A A Adjust the original guide to Placing Originals in the ADF match the size of your originals. Align the edges of your originals Use the ADF to scan a stack of origi- and stack them in the ADF face nals in one operation.
  • Page 39: Originals Unsuitable For The Auto Document Feeder (Adf)

    Placing Originals Originals Unsuitable for the Auto Document Feeder (ADF) Do not set the following types of orig- inals in the Auto Document Feeder (ADF) because they may be damaged. • Originals of sizes other than those specified on p.207 “Acceptable original sizes”, Advanced Features •...
  • Page 40: Memory Transmission

    Faxing Memory Transmission ❒ The number of pages that you can Memory Transmission is convenient because: store in memory depends on the original images and the scan set- • Fax originals can be scanned much tings. You can store up to 560 more quickly.
  • Page 41 Memory Transmission D D D D E E E E Press the { { { { Start} } } } key. Dial. If you want to send the same fax to more than one destination, press the { { { { OK} } } } key, and then dial anoth- er destination.
  • Page 42: Canceling A Memory Transmission

    Faxing Canceling a Memory Transmission Before Pressing the Start Key When an Original Is Jammed A A A A A A A A { { { { Energy Press Saver/Clear Read the message in the display. Modes} } } } key. The following displays appear one after the other.
  • Page 43: While Awaiting Transmission

    Canceling a Memory Transmission A A A A Press the { { { { Job Information} } } } key, While Awaiting Transmission and confirm that " 1. Cancel TX / RX " is displayed. Use this procedure to cancel a trans- mission after the original has been scanned.
  • Page 44 Faxing D D D D Press the { { { { OK} } } } key. E E E E Press 0 0 0 0 or 1 1 1 1 to select "Yes”. F F F F Press the { { { { OK} } } } key. The file is deleted, and the standby display reappears...
  • Page 45: Immediate Transmission

    Immediate Transmission Immediate Transmission C C C C Immediate Transmission is conven- Select any scan settings you re- ient when: quire. • You want to send an original im- Reference mediately as it is scanning. p.42 “Scan Settings” • You want to quickly check wheth- D D D D er you have successfully connected Dial.
  • Page 46: If The Connection Could Not Be Made

    Faxing E E E E Press the { { { { Start} } } } key. If the Connection Could Not Be Made If it is not possible to make a connec- tion with the number you specified because the line was busy or there was a line problem, the machine redi- als automatically.
  • Page 47: Canceling An Immediate Transmission

    Canceling an Immediate Transmission Canceling an Immediate Transmission Before Pressing the Start Key When an Original Is Jammed A A A A A A A A { { { { Energy Press Saver/Clear Read the message on the display. Modes} } } } key. B B B B Remove the original.
  • Page 48: Scan Settings

    Faxing Scan Settings ❖ ❖ ❖ ❖ Standard (8 × × × × 3.85 lines/mm, 200 × × × × You may want to send many different types of fax messages. Some of these 100 dpi) may be difficult to reproduce at the Select for originals containing nor- other end.
  • Page 49 Scan Settings ❒ To select 300 x 300 dpi, the NIC Limitation FAX unit (Option for Type1) is re- ❒ If the other party's machine does quired. 300 x 300 dpi can be used not support the resolution at with the scanner function. When which you are sending, this ma- sending fax messages with 300 x chine automatically switches to a...
  • Page 50: Original Type

    Faxing Original Type - Speed Mode and Standard Mode If your original contains photographs or colored illustrations, select Half- Halftone has two modes, Speed mode tone to optimize image clarity. and Standard mode. When you select When you select Color Scan, color Speed mode, faxes can be transmitted originals can be scanned with the faster, but the resulting images could...
  • Page 51: Dialing

    Dialing Dialing There are four main ways to dial a Note number: ❒ If you make a mistake, press the { { { { Clear/Stop } } } } key and enter ❖ ❖ ❖ ❖ Entering numbers directly again. See p.45 “Entering Numbers Di- ❒...
  • Page 52: Pause

    Faxing Note Pause ❒ When this machine is requested to Press the { { { { Pause/Redial} } } } key when di- transfer a call (i.e. becomes a aling or storing a number to insert Transfer Station), two fax numbers about a two-second pause.
  • Page 53: Using Quick Dials

    Dialing C C C C Press the User Function key ( { { { { F1} } } } Preparation to { { { { F10} } } } ) in which“Tone”is pro- To use the User Function key with grammed.
  • Page 54: Using Speed Dials

    Faxing Reference Using Speed Dials p.45 “Dialing” A A A A You can specify a destination simply Place your original, and then se- by pressing the { { { { Speed Dial} } } } key and a lect any scan settings you require. Speed Dial code (000 to 199).
  • Page 55: Using Group Dials

    Dialing B B B B Press the { { { { Speed Dial} } } } key. Using Group Dials You can store multiple destinations as a single Group and easily specify these destinations by selecting the Group. The method for specifying Groups differs according to the way they were programmed.
  • Page 56: When Specifying A Group With A Quick Dial

    Faxing ❒ You can store up to 250 destina- Note tions. If you register the same des- ❒ Group Number is displayed. If tination with a Speed Dial, Quick t h e g r o u p n a m e i s p r o - Dial, or number keys in different grammed, the group name is groups, it is only counted as one...
  • Page 57 Dialing B B B B Place your original, and then se- lect any scan settings you require. C C C C Press the User Function key with the Group function programmed D D D D Enter the Group number (1 to 9) with the number keys.
  • Page 58: Reception Modes

    Faxing Reception Modes A A A A The machine can treat incoming fax Press the { { { { User Tools} } } } key. messages and telephone calls in two ways. ❖ ❖ ❖ ❖ Manual Receive Use this mode if your line is shared by a fax machine and a telephone but you want to answer all calls yourself and decide whether they...
  • Page 59: Receiving Messages In Manual Receive

    Reception Modes F F F F Press 0 0 0 0 or 1 1 1 1 until “ 5. Reception Receiving Messages in Manual Mode “ is displayed. Receive In this mode you have to answer the call yourself and decide whether it is G G G G a fax or a telephone call.
  • Page 60 Faxing...
  • Page 61: Programming

    3. Programming Own Name/Fax Header/Own Fax Number ❖ ❖ ❖ ❖ Own Fax Number (Required by inter- Make sure that all necessary settings are made before connecting your ma- national law) chine to the telephone line. This is your fax machine's phone number that must include country ❖...
  • Page 62: Own Name / Fax Header

    Programming E E E E Press the { { { { OK} } } } key. Own Name / Fax Header The following procedure describes how to program/edit/delete Own Name and Fax Header. F F F F Press 0 0 0 0 or 1 1 1 1 until "6. Fax Infor- mation"...
  • Page 63: Editing

    Own Name/Fax Header/Own Fax Number L L L L Press the { { { { OK} } } } key. Editing A A A A Press the { { { { User Tools} } } } key. The programmed Own Name is displayed.
  • Page 64: Deleting

    Programming G G G G C C C C Press the { { { { OK} } } } key. Press the { { { { OK} } } } key. H H H H D D D D Press 0 0 0 0 or 1 1 1 1 to select the item Press 0 0 0 0 or 1 1 1 1 until "...
  • Page 65: Own Fax Number

    Own Name/Fax Header/Own Fax Number F F F F Press { { { { 2} } } } { { { { 2} } } } { { { { 2} } } } { { { { 2} } } } . Own Fax Number The following procedure describes how to program/edit/delete the...
  • Page 66: Editing

    Programming G G G G Press the { { { { OK} } } } key. Editing A A A A Press the { { { { User Tools} } } } key. H H H H Press 0 0 0 0 or 1 1 1 1 until " 13. G3 Ana- log Line"...
  • Page 67: Deleting

    Own Name/Fax Header/Own Fax Number G G G G Press the { { { { OK} } } } key. Deleting A A A A Press the { { { { User Tools} } } } key. H H H H Press 0 0 0 0 or 1 1 1 1 until "...
  • Page 68: Quick Dial

    Programming Quick Dial To save time, you can program a fax Note number that you use often into a ❒ When a programmed Quick Dial Quick Dial key. Then, whenever you key is being used for a standby are sending a message to that loca- Memory Transmission, the mes- tion, just press that Quick Dial key to sages "...
  • Page 69: Programming

    Quick Dial E E E E Press the { { { { OK} } } } key. Programming Note ❒ There are 90 Quick Dials available. F F F F A A A A Display the number of the Quick Press the { { { { User Tools} } } } key.
  • Page 70 Programming ❒ You can insert a pause by press- L L L L Press 0 0 0 0 or 1 1 1 1 to select "On" or ing the { { { { Pause/Redial} } } } key (you "Off". cannot enter a pause before the first digit of a fax number).
  • Page 71: Editing

    Quick Dial F F F F Display the number of the Quick Editing Dial key you want to edit. A A A A Press a Quick Dial key, or search Press the { { { { User Tools} } } } key. using 0 or 1.
  • Page 72: Deleting

    Programming Note Deleting ❒ Under rare circumstances, gar- bled characters may appear A A A A Press the { { { { User Tools} } } } key. during name registration if you use the { { { { Pause/Redial} } } } key to display the fax number of par- ties located in other countries.
  • Page 73: Quick Dial Key Label (Dial Label)

    Quick Dial F F F F Press the { { { { OK} } } } key. Quick Dial Key Label (Dial Label) You can print a template that can be G G G G used to make labels for Quick Dial Display the Quick Dial key that keys.
  • Page 74 Programming F F F F Press 0 0 0 0 or 1 1 1 1 until "4. Quick Dial Label" is displayed. G G G G Press the { { { { OK} } } } key. H H H H Press the { { { { Start} } } } key.
  • Page 75: Label Paper

    Quick Dial Label paper GFFORM1E Quick Dial key number Destination The number of the Quick Dial key the The other party's name or Group name destination is programmed in. programmed in the Quick Dial.
  • Page 76 Programming The name of an Auto Document The name for a document programmed as an Auto Document. The name of a program When a program is stored on the Quick Dial key, the name is printed. The contents of the User Function keys The contents of the User Function keys is printed.
  • Page 77: Speed Dial

    Speed Dial Speed Dial If you program numbers in Speed Di- • Select Fax Header als, you can specify the fax number You can select to print Fax simply by pressing the { { { { Speed Dial} } } } Header1 or Fax Header2 on fax key and entering a three-digit Speed messages that the other party...
  • Page 78: Programming

    Programming F F F F Press the { { { { OK} } } } key. Programming Note ❒ There are 200 numbers available. G G G G ❒ You can specify codes 000 to 199. Display the number of the Speed Dial you want to program (000 to A A A A Press the { { { { User Tools} } } } key.
  • Page 79 Speed Dial ❒ You can insert a pause by press- O O O O Press 0 0 0 0 or 1 1 1 1 to select "On" or ing the { { { { Pause/Redial} } } } key (you "Off".
  • Page 80: Editing

    Programming G G G G Display the number of the Speed Editing Dial you want to edit (000 to 199). A A A A Enter the Speed Dial number with Press the { { { { User Tools} } } } key. the number keys, or search using 0 or 1.
  • Page 81: Deleting

    Speed Dial M M M M Enter the search letter (A/a to Z/z) Deleting for Telephone Directory. A A A A Press the { { { { User Tools} } } } key. N N N N Press the { { { { OK} } } } key. O O O O Press 0 0 0 0 or 1 1 1 1 to select "On"...
  • Page 82 Programming G G G G Display the Speed Dial number you want to delete (000 to 199). Enter the Speed Dial number with the number keys or search using 0 or 1. H H H H Press the { { { { OK} } } } key. T h e p r o g r a m m e d d a t a ( f a x number and name) is deleted.
  • Page 83: Groups

    Groups Groups If you regularly broadcast originals to Programming the same set of destinations, you can combine these numbers into a group. There are two ways of programming Then just select the group and each Groups: number will be dialed in sequence au- tomatically.
  • Page 84 Programming ❒ The table below shows how to Reference count numbers. p.49 “Using Group Dials” Group1 Group2 Total Note Number of ❒ Make sure that the machine is in items standby mode before performing Quick Dial Quick Dial the following procedures. [01] [01] ❒...
  • Page 85 Groups B B B B H H H H Press 0 0 0 0 or 1 1 1 1 until "2. Fax Fea- Press the { { { { OK} } } } key. tures" is displayed. I I I I Specify the destination using one C C C C Press the { { { { OK} } } } key.
  • Page 86 Programming J J J J Q Q Q Q Press the { { { { OK} } } } key. Press 0 0 0 0 or 1 1 1 1 to select whether to assign the Group to a Quick Dial key.
  • Page 87: Editing

    Groups C C C C Press the { { { { OK} } } } key. Editing You can edit the group name or add destinations for programmed groups. To edit a destination: Confirm that " 1. Program / Delete " is displayed.
  • Page 88 Programming J J J J O O O O Press the { { { { OK} } } } key. Press the { { { { OK} } } } key. K K K K Programmed Group name is dis- Specify the destination using one played.
  • Page 89: Deleting

    Groups B Press the { { { { OK} } } } key. Deleting Note ❒ When a programmed Group is be- ing used for a standby Memory When the group was not Transmission, you cannot delete assigned to a Quick Dial key the destination for the Group.
  • Page 90: To Delete An Entire Group

    Programming D D D D K K K K Press the { { { { OK} } } } key. Press the { { { { OK} } } } key. E E E E L L L L Press 0 0 0 0 or 1 1 1 1 until " 5. Prog. Press 0 0 0 0 or 1 1 1 1 to display the desti- Group Dial "...
  • Page 91 Groups B B B B I I I I Press 0 0 0 0 or 1 1 1 1 until " 2. Fax Fea- Press the { { { { User Tools} } } } key. tures " is displayed. The standby display reappears.
  • Page 92: Entering Characters

    Programming Entering Characters This section describes how to enter characters. Available Characters • Letters: ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz • Symbols: – _ (space) . , ( ) / @ & $ !” ' # p % + : ; < = > ? ^ [ ] ` { | } ∼ •...
  • Page 93: How To Enter Characters

    Entering Characters • QWERTZ layout How to Enter Characters The following procedure describes how to enter characters. Note ZHMS340E ❒ When you enter a character, it is • AZERT layout displayed at the position of the cursor. If there is a character at the cursor position, the entered char- acter is displayed before the char- acter.
  • Page 94 Programming • Memory Lock See p.125 “Memory Lock”, Ad- - Wild Cards vanced Features . When you program other parties' • Multi Copy Reception Own Name or Own Fax Numbers for See p.127 “Multi-copy Recep- multiple destinations, you can pro- tion”, Advanced Features .
  • Page 95: Troubleshooting

    4. Troubleshooting Loading Paper in the Main Paper Tray B B B B If there is no paper in the main paper Push the metal plate down, and tray, the B indicator on the control then square the paper and load it panel lights.
  • Page 96: Replacing The Toner Cartridge

    Troubleshooting Replacing the Toner Cartridge A A A A When the Add Toner indicator (D) Open the front cover. starts to blink, the toner cartridge is almost empty. About 50 pages can be printed while the Add Toner indica- tor blinks, but replace the toner car- tridge soon.
  • Page 97 Replacing the Toner Cartridge D D D D Important Remove the tape from the toner ❒ The front cover will not close cartridge. properly if the toner cartridge is set into the machine incorrectly. If the cover will not close, re- move the cartridge and set it again.
  • Page 98: Toner Cartridge Storage

    Troubleshooting Toner Cartridge Storage Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame. Dispose of the used toner cartridge in accordance with the local regulations. Keep toner (used or unused) and ton- er cartridge out of the reach of chil- dren.
  • Page 99: Adjusting Volume

    Adjusting Volume Adjusting Volume A A A A You can change the volume of the fol- Press the { { { { User Tools} } } } key. lowing sounds the machine makes: ❖ ❖ ❖ ❖ On Hook Sounds when you press the { { { { On Hook Dial} } } } key.
  • Page 100 Troubleshooting F F F F Press the { { { { OK} } } } key. G G G G Press 0 0 0 0 or 1 1 1 1 to select the item you want to adjust, and then press the { { { { OK} } } } key.
  • Page 101: Clearing Original Jams

    Clearing Original Jams Clearing Original Jams D D D D If an original is jammed, the hindica- Close the ADF unit and ADF cov- tor blinks and “ Clear Misfed Orig- er making sure they click firmly “ is displayed. inal(s) into place.
  • Page 102: Clearing A Copy, Fax, Or Print Jam

    Troubleshooting Clearing a Copy, Fax, or Print Jam B B B B If a copy, fax, or printed paper is Open the blue cover. jammed, the hindicator blinks and “ “ is displayed. Clear Misfed Paper Perform the following procedure to clear the jammed paper.
  • Page 103 Clearing a Copy, Fax, or Print Jam When paper is caught in the right cover A Pull out the jammed paper. D D D D Close the right cover making sure it clicks firmly into place.
  • Page 104: Error Messages

    Troubleshooting Error Messages The following messages may appear while you are operating or programming the machine. Message Causes and Solutions No Files Exist One of the following: • There are no documents in memory waiting for trans- mission. • Incorrect file number is entered. Check the file number and try again.
  • Page 105 Error Messages Message Causes and Solutions Close ADF Cover The ADF cover is not closed properly. Machine is in Use. Please Wait Machine cannot print a list/file, because the plotter is not ready. Call Service Machine is out of order. Contact your service representa- tive.
  • Page 106: Indicators

    Troubleshooting Indicators Problem Causes Solutions B is lit red. Paper has run out Load paper. See p.89 “Loading Paper in the Main Paper Tray”. D is lit red. Toner is exhausted Replace the toner cartridge. See p.90 “Replacing the Toner Car- tridge”.
  • Page 107: Solving Problems

    Solving Problems Solving Problems This table lists some common problems and their solutions. Problem Solutions Reference Cannot transmit or receive. The telephone line may p.200 “Connecting to a Telephone have become disconnected. Line”, Advanced Features Make sure it is correctly con- nected.
  • Page 108 Troubleshooting Problem Solutions Reference You cannot add any desti- 100 destinations have been p.47 “Using Quick Dials” or p.48 nations to a Group even programmed with the “Using Speed Dials” though the maximum ca- number keys. Program ad- pacity does not seem to have ditional destinations with been reached.
  • Page 109: When Things Don't Go As Expected

    When Things Don't Go as Expected When Things Don't Go as Expected This table lists operations which allow you to cancel Memory Transmission, Im- mediate Transmission, or copying, or to exit Energy Saver Mode. Problem Solutions Reference You want to cancel a Memo- If the original is being p.36 “Canceling a Memory Trans- ry Transmission.
  • Page 110: Printing The Help List

    Troubleshooting Printing the Help List Press the { { { { Help} } } } key and { { { { Start} } } } key to print a copy of the Help List which contains brief descriptions about the following features: •...
  • Page 111: Index

    INDEX 300 × 300 dpi , 42 Deleting Groups , 83 Quick Dial , 66 Speed Dial , 75 Add Toner indicator , 22 Detail , 42 ADF , 32 Dialing , 45 ADF cover , 18 Entering Numbers Directly , 45 Adjusting Volume Using Group Dials , 49 Alarm , 93...
  • Page 112 Immediate Transmission , 29 , 39 Pause , 46 Canceling , 41 Pause/Redial key , 23 Indicators , 100 Placing Originals , 31 Power , 19 Printing the Help List , 104 Programming Job Information key , 21 Fax Header , 55 Groups , 77 Own Fax Number , 55 Own Name , 55...
  • Page 113 Scan Settings , 42 Side View , 19 Solving Problems , 101 Speed Dial , 71 , 72 , 74 , 75 Deleting , 75 Dialing , 48 Editing , 74 Programming , 72 Speed Dial key , 23 Stamp key , 22 Standard , 42 Start key , 23 Status indicators , 19...
  • Page 114 MEMO H556-8601...
  • Page 115 In the event of problems, please contact your service representative in the first instance. The CE Declaration of Conformity is available on the Internet at URL: http://www.ricoh.co.jp/fax/ ce_doc/. In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON.
  • Page 116 RICOH COMPANY, LTD. 15-5, Minami Aoyama 1-chome, Minato-ku, Tokyo 107-8544, Japan Phone: +81-(0)3-3479-3111 Ricoh shall not be responsible for any dam- age or expense that might result from the use of parts other than genuine Ricoh parts with your Ricoh office products.

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