Where To Get Help; Epson Technical Support - Epson Stylus Photo 870 Printer Basics Manual

Where To Get Help

If you need help with your printer or its software (or EPSON Software Film Factory),
see the contact information below. If you need help using the other bonus or photo
software that came with your printer, see page 81.
For help using any other software on your system, see the
documentation for that software for technical support information.

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
Service
World Wide Web
EPSON Internet
FTP Site
EPSON E-MAIL
Technical Support
Automated
Telephone Services
Access
From the Internet, you can reach EPSON Support at
http://www.epson.com. At this site, you can download
drivers and other files, look at documentation such as product
brochures and user manuals, and access troubleshooting
information.
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto ftp.epson.com
with the user name anonymous and your e-mail address as the
password.
To receive technical advice through e-mail, go to
http://www.epson.com and complete the form under the
troubleshooting tab, as requested.
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911.
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