Epson AcuLaser C8500 Quick Reference Manual page 14

2. Gently remove the jammed paper with both hands.
Be careful not to tear the jammed paper.
Note:
If paper is torn, be sure to remove all torn pieces.
3. Push the main unit of the Duplex Unit's main unit
back into the printer.
When the paper jam is cleared completely and the
Duplex Unit's main unit (unit G) is pushed back into the
printer, the jammed page's print data is automatically
reprinted
Note:
If you cannot find any jammed paper in this unit, check the
Duplex Unit's inverter cover (cover F) or the paper cassette
cover (cover D).
Removing the main unit
Be sure to remove the Duplex Unit's main unit from the
printer only when you cannot clear the jammed paper.
Follow these steps to remove the Duplex Unit's main
unit.
1. Identify the jammed paper in the side of the main
unit.
2. Push the main unit slightly backward, then remove
the main unit by pulling it toward you while
pushing down both levers.
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