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Horizontal black or white bands or black page
Install a new toner cartridge as described in the Read This First
guide.
Uneven darkness
Your paper may be moist or damp. Printing is sensitive to
moisture absorbed by the paper. Do not store your paper in a
humid or damp environment.
Take out the toner cartridge, shake it gently from side to side,
and then reinstall it.
If this does not solve the problem, install a new toner cartridge
as described in the Read This First guide. Then print several
pages to check the print quality.
Toner smudges
Remove the toner cartridge, shake it from side to side to
distribute the toner, and wipe the bottom of it with a clean, dry
cloth.
Turn off the printer. With the toner cartridge removed, clean
the paper path inside the printer using a clean, soft, dry cloth.
Be sure to clean the laser scanner window, which is located
immediately in front of the orange strip at the bottom of the
printer interior.
Clean internal printer components by printing three pages with
only one character per page.
If the problem remains, replace the toner cartridge as described
in the Read This First guide.
3-6 Troubleshooting
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