Epson Artisan 837 Quick Manual
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Epson Artisan 837 Quick Manual

Epson artisan 837: user guide
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See also: Basic Operation Manual , Service Manual
®
Artisan
837
Quick Guide
About Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Placing Originals for Copying, Scanning, or Faxing. . . . . . . . . . . . . . . . . . . . . . 7
Printing From a Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printing From Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Faxing a Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Scanning a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Maintaining Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
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  • Page 1: Table Of Contents

    ® Artisan Quick Guide About Your Product ..........2 Using Special Papers .

  • Page 2: About Your Product

    Copy files to and from your computer with the built-in memory card reader. Wireless printing from mobile devices with Epson Connect. Adjusting the Control Panel The control panel is adjustable. Raise or lower it to the desired angle as shown.

  • Page 3: Using The Touch Panel

    Using the Touch Panel The touch panel makes it easy to use all the features of your product. To save energy, the screen goes dark after several minutes of inactivity. Touch the screen to wake it up. Display Crop Home CD Tray Number Description...
  • Page 4 ■ Press x to make special settings. The touch panel retains the settings from the Menu last time it was used. If you want to start over, simply press the mode you’re using. ■ The blue status light at the bottom of the touch panel flashes when the product is printing or performing routine maintenance.

  • Page 5: Using Special Papers

    Using Special Papers Epson offers a wide array of high quality papers, making it easy to maximize the impact of your documents, photos, presentations, and creative projects. You can purchase genuine Epson ink and paper at Epson Supplies Central www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
  • Page 6 Epson Presentation Paper Matte Epson Bright White Paper Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer paper Note: Media availability varies by country. For detailed paper loading instructions, see the Start Here sheet or online User’s Guide. For best results: ■...

  • Page 7: Placing Originals For Copying, Scanning, Or Faxing

    Placing Originals for Copying, Scanning, or Faxing Before you copy, scan, or fax, place your documents on the scanner glass or in the Automatic Document Feeder (ADF). Place photos on the scanner glass only. Using the Scanner Glass You can place a photo or a document up to letter-size (or A4-size) on the scanner glass. Open the document cover.
  • Page 8 Insert the originals faceup, top edge first. The Note: If you’re using the shown below. Slide the edge guide against the originals, but not too tight. Placing Originals for Copying, Scanning, or Faxing icon appears on the screen. layout, make sure the originals are loaded as 2-up Copy...

  • Page 9: Printing From A Memory Card

    Printing From a Memory Card Your product lets you print photos directly from your digital camera’s memory card; just insert it into the memory card slot and you’re ready to print. See the online User’s Guide for instructions on copying memory card files between your product and a computer, and printing photos directly from your camera.

  • Page 10: Printing Photos From The Lcd Screen

    You can select individual photos for printing as you view them on the LCD screen. See the online User’s Guide for instructions on printing photo greeting cards, layout sheets, and proof sheets. Load several sheets of Epson photo paper in the cassette. Press the Home...

  • Page 11: Printing From Your Computer

    The auto duplexer lets you print on both sides of the page automatically. You can use the auto duplexer with letter- or A4-size plain paper or Epson Bright White Paper. For detailed instructions on two-sided printing from Windows or Mac OS X, see the online User’s Guide.
  • Page 12 On the Main tab, select the basic print settings. Make sure you choose the correct paper setting for the paper you are using (see page 14 for details). Type Select the type of document you’re Photo printing (choose Photo for pictures) Select your paper Type...

  • Page 13: Printing With Mac Os X

    Note: If the setting you want isn’t shown (for example, Scale), check for it in your application before printing. Or check for it in the settings for your application at the bottom of this window. Print setting. Printer Select your Epson product option. Printing From Your Computer Click to expand, if necessary Paper Size...

  • Page 14: Selecting The Correct Paper Type

    For this paper Plain paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy...

  • Page 15: Faxing A Document

    Using the Automatic Document Feeder, you can fax up to 30 pages at a time. Note: You can also send and receive a fax from your computer using the Epson FAX Utility. For more information, see the online User’s Guide.

  • Page 16: Setting Up Fax Features

    Note: Any phone or answering machine must be connected to the product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FiOS™.

  • Page 17: Entering Your Phone Number

    Entering Your Phone Number Select Your Phone Number Use the keypad to enter your phone number, up to 20 digits (see below). You don’t need to use dashes. Use the # button to type the + symbol for an international number.
  • Page 18 You can send a fax by manually entering a fax number, as described below. Note: To set up and use a speed dial list or send a fax from your computer using the Epson FAX Utility, see your online User’s Guide. Place your original(s) for faxing (see page 7).

  • Page 19: Receiving Faxes

    Receiving Faxes Before receiving faxes, make sure you load plain paper and select the correct settings for the paper you’ve loaded. Press , if necessary, then press l or r to select Home Press l or r and select Select Receive Settings Select the Paper Size...

  • Page 20: Scanning A Document Or Photo

    You can use your product to scan original documents or photos and save them on your computer. The Scan use the Epson Scan software to access more advanced features. For example, you can use Epson Scan to restore faded colors in old photos. Note: For detailed scanning instructions, see the online User’s Guide.

  • Page 21: Scanning With Epson Scan Software

    Scanning with Epson Scan Software You can scan original documents and photos and save them as files on your computer using the Epson Scan software. You can also launch Epson Scan from any TWAIN- compliant application, such as Adobe Note: For Mac OS X 10.6, see “Scanning with Mac OS X 10.6” on page 22. For detailed scanning instructions, including using the Automatic Document Feeder for multiple pages, see the online User’s Guide.

  • Page 22: Scanning With Mac Os X

    Scanning with Mac OS X 10.6 You can scan original documents and photos and save them as files on your computer. Open an image editing application such as Image Capture, select your product, if necessary, then press the If you would like to select scan settings, such as Color Restoration and file save settings, click Show Details.

  • Page 23: Maintaining Your Product

    Maintaining Your Product Follow the instructions in this chapter for checking and cleaning the print head nozzles and replacing ink cartridges. To align the print head, if necessary, see your online User’s Guide. Caution: To keep your product looking like new, don’t place anything on top of the cover or use it as a writing surface.

  • Page 24: Cleaning The Print Head

    If quality does not improve, one of the ink cartridges may need to be replaced. If that doesn’t help, contact Epson as described on page 35. If you do not use your product often, it is a good idea to print a few pages at least once a month to maintain good print quality.

  • Page 25: Checking Ink Levels

    This window can optionally display ink offers and other updates from Epson. Note: To disable checking for ink offers or updates from Epson, see the instructions in your online User’s Guide. Purchasing Epson Ink Cartridges You can purchase genuine Epson ink and paper from Epson Supplies Central at www.epson.com/ink3 (U.S.

  • Page 26: Replacing Ink Cartridges

    Yellow Light Cyan Light Magenta Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature.
  • Page 27 Open the scanner. Squeeze the tab on the cartridge and lift it up. Dispose of it carefully. Do not take the used cartridge apart or try to refill Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 28 Insert the new cartridge into the holder and push it down until it clicks into place. Once you replace all the cartridges that need replacing, close the scanner to begin charging the ink. This takes about 2 minutes. When you see a completion message on the display screen, ink charging is finished.

  • Page 29: Solving Problems

    You can also check the basic troubleshooting suggestions below, or your online User’s Guide. Problems and Solutions Check the solutions below if you’re having trouble using your Epson product. Note: If the screen is dark, press the touch panel to wake up the printer. Network Problems If you have a poor wireless connection, try moving the product to a different location.

  • Page 30: Mac Os X

    The product cannot find or connect to the wireless router access point ■ Try connecting to the wireless router or access point with your computer or another device to confirm that it is working correctly. ■ Make sure that the product is within range of your router or access point. ■...

  • Page 31: Printing And Copying Problems

    Cannot scan over the network ■ Epson Scan is not available in Mac OS X 10.6; see page 22 for scanning instructions. ■ If you cannot scan from the product’s touch panel, make sure you restarted your computer after installing the product software.

  • Page 32: Paper Feeding Problems

    ■ Make sure the type of paper you loaded matches the paper size and paper type settings on the touch panel when copying (see page 7), when receiving faxes (see page 19), or when printing with your printer software (see page 11). ■...
  • Page 33 Pull back on the tabs to remove the cover inside the product. Remove jammed paper, including any torn pieces. Reattach the cover and close the scanner. You may also need to check other locations for jammed paper, such as the auto duplexer (on the back of the printer), the paper cassette, and underneath the printer.

  • Page 34: Faxing Problems

    ■ Make sure your paper isn’t damp or curled. ■ For the best print quality, use Epson papers (see page 5) and genuine Epson ink cartridges (see page 25). ■ Make sure the type of paper you loaded matches the paper size and paper type settings in your printer software (see page 14).

  • Page 35: Where To Get Help

    You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO- EPSON (800-463-7766). Other Software Technical Support ®...

  • Page 36: Notices

    Notices Important Safety Instructions Before using your Epson product, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on the product. ■ Use only the type of power source indicated on the product label.
  • Page 37 Do not use items such as ball point pens, pencils, etc. to operate the touch panel. ■ Do not place heavy items on the touch panel. Contact Epson if the panel chips or cracks; do not attempt to remove broken pieces.

  • Page 38: Ink Cartridge Safety Instructions

    ■ If the touch panel is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

  • Page 39: Telephone Equipment Safety Instructions

    Declaration of Conformity According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: Epson America, Inc. Located at: MS 3-13 3840 Kilroy Airport Way...

  • Page 40: Fcc Compliance Statement

    This product is not intended to be repaired. If you experience trouble with this equipment, please contact: Name: Epson America, Inc. Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A. Telephone:...

  • Page 41: For Canadian Users

    entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. In order to program this information into your fax machine, follow the instructions in “Entering Fax Header Information” on page 16. According to the FCC’s electrical safety advisory, we recommend that you may install an AC surge arrestor in the AC outlet to which this equipment is connected.
  • Page 42 Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation,...

  • Page 43: Copyright Notice

    (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

  • Page 44: Responsible Use Of Copyrighted Materials

    Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries’ laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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