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This Appendix describes common problems you may encounter and possible solutions.
The RoamAbout R1 can be easily monitored through its panel indicators to identify
problems.
Troubleshooting Chart
Symptom
Power LED is Off
Link LED is Off
Action
The External power supply has failed or is disconnected.
•
Check connections between the RoamAbout R1, the
external power supply, and the wall outlet.
•
If the power indicator does not turn on when the power
cord is plugged in, you may have a problem with the power
outlet, power cord, or external power supply.
If the unit powers off after running for a while, check for loose
power connections, power losses or surges at the power outlet.
If you still cannot isolate the problem, the external power
supply may be defective. In this case, contact Enterasys
Networks Technical Support for assistance.
•
Verify that the RoamAbout R1 and attached device are
powered on.
•
Verify that the cable is plugged into the RoamAbout R1
and the corresponding device.
•
Verify that the proper cable type is used and its length does
not exceed specified limits.
•
Verify that the network interface on the attached device is
configured for the proper communication speed and
duplex mode.
•
Check the adapter on the attached device and cable
connections for possible defects. Replace the defective
adapter or cable if necessary.
Appendix A
Problem Solving
A-1
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