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Before contacting Technical Support, gather the following information:
•
Description of the problem, onset, duration and affected components.
•
List of all CyberSWITCH 100 models, serial numbers and the date you purchased the products.
•
Level and success of the POST Test.
•
List of other equipment such as personal computers, modems, etc. and third party software you
are using, including revision levels.
Getting Help
If you need additional support related to this device, or if you have any questions, comments, or
suggestions concerning this manual, contact Cabletron Systems Global Call Center:
By phone
By Internet mail
By FTP
Login
Password
(603) 332-9400
Monday – Friday; 8
support@ctron.com
ctron.com (134.141.197.25)
anonymous
your email address
CyberSWITCH 100 Advanced User Information 51
.
. – 8
.
. Eastern Time
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Troubleshooting
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