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Troubleshooting
•
Be sure to reboot if you have made any bridging destination or control changes.
TCP/IP routing
•
Check that TCP/IP Routing is set on and is enabled at the remote end.
•
Check that the IP address of the LAN beyond the remote router is correct, as well as the
associated subnet mask.
•
If the remote router WAN IP address and subnet mask are required, check that they have been
specified correctly.
•
Check that, if required, the local and remote WAN IP addresses are on the subnetwork.
•
Check that you have seeded the routing table, if RIP is not allowed to flow on the WAN link.
•
Be sure to reboot if you have made any IP address, control or protocol option changes.
IPX routing
•
Check that IPX Routing has been set on and the remote end is enabled for IPX routing.
•
Validate that the IPX WAN network number matches the WAN network number of the remote
router.
•
Check that the IPX Routes (network numbers, hops and ticks) seeded into the routing table for
network segments and servers beyond the remote router are correct.
•
Check that IPX SAPs correctly identify the servers and applications on the remote network and
have valid network numbers, node numbers, etc.
How to Obtain Technical Support
If you are having difficulty installing and configuring the CyberSWITCH 100 Router, take the
following steps:
•
Review the CyberSWITCH 100 QuickStart Guide shipped with your CSX101, CSX103,
CSX104, or CSX105 to insure that the device was installed properly.
•
Check that all cables and connectors have been attached properly.
•
Verify that power has been attached.
•
Verify that the POST test displays the correct existence of all ordered hardware.
50 CyberSWITCH 100 Advanced User Information
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