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Getting Help
If you need additional support related to this device, or if you have any questions, comments, or
suggestions concerning this manual, contact Cabletron Systems Global Call Center:
Phone
Internet mail
FTP
Login
Password
BBS
Modem setting
For additional information about Cabletron Systems or our products,
visit our World Wide Web site: http://www.cabletron.com/
For technical support, select Service and Support.
Before calling Cabletron Systems Global Call Center, have the following information ready:
•
Your Cabletron Systems service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (e.g., changing mode
switches, rebooting the unit, etc.)
•
The serial and revision numbers of all involved Cabletron Systems products in the network
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
•
The device history (i.e., have you returned the device before, is this a recurring problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers
(603) 332-9400
support@ctron.com
ctron.com (134.141.197.25)
anonymous
your email address
(603) 335-3358
8N1: 8 data bits, No parity, 1 stop bit
CyberSWITCH 100 Advanced User Information ix
Preface
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Table of Contents
