EchoStar DVR-5000 HDD User Manual page 67

1.4. REMOTE CONTROL UNIT (RCU) RELATED
Problem
1. Receiver does not
respond to the RCU.
2. Receiver does some-
times not respond to the
RCU.
1.5. DVR RELATED
Problem
1. I can not record a TV or
radio broadcast onto the
hard disk drive.
2. The programmed channel
is not recorded com-
pletely.
3. Live pause seems not to
work.
4. I cannot access the spe-
cial functions menu.
5. The detailed information
window shows
NO INFORMATION
6. I cannot find a recording
which should be there.
Digital Satellite Receiver
Possible cause
Batteries are empty.
The RCU is set to another
mode (TV, VCR, AUX).
The receiver code is not
programmed correctly.
Direct sun light from
behind the receiver.
You do not aim
sufficiently at the receiver.
Batteries are almost
empty.
Possible cause
You have pressed the
record key once.
Local time setting is not
correctly set.
The EPG data does not
reflect the actual start or
stop time.
You have pressed the
record key.
The InfoBanner is not in
view.
You did not press the
MENU key.
You have made a
recording from a program
that did not offer detailed
information.
The group or sort option
is set.
You are in the wrong list.
The recording is hidden.
Troubleshooting
What to do?
Insert new batteries.
On the RCU, press the
SAT key.
Program the SAT mode
with code 0222, see the
appendix for instructions.
Close the sun blinds or
get closer to the receiver.
Aim at the receiver
display.
install a RCU extender.
Insert new batteries.
What to do?
Press the record key
twice, EchoStar has build
in a safety to prevent
unwanted recording.
Check the Local Time
setting and reset as
necessary.
This data is supplied by
the service provider and
beyond control. You can
set the timer 5 minutes
earlier/later than shown.
Press the pause key
once.
Use the i-key to show the
InfoBanner and press the
MENU key.
Press the MENU key.
There is no solution for
this, the data is supplied
by the service provider
and beyond control.
Set the group and sort
mode to none.
Check the all Files list
and select the correct
(favorite) list.
Unhide the recording.
Section 7
7
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