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8.
M
OTORIZED INSTALLATION RELATED
Problem
Possible cause
■
1. I cannot select a
The required satellite
specific satellite.
is located outside the
selected East or
West limit.
■
2. The motor reacts
The cables used are
unpredictable which
worn, damaged or
results in incorrect
corroded.
positioning of the
dish.
■
The cable is
incorrectly finished or
not sufficiently
shielded.
■
3. The motor runs at
The speed depends
different speeds.
on the receiver
output voltage.
13V runs slow,
18V runs faster.
www.echostar-int.com
9.
What to do?
Problem
■
If physically possible,
1. I cannot view or
mind dish damage,
listen to a
revise the limit
scrambled channel.
setting.
■
Select another
satellite.
■
Inspect the cable for
possible damage and
install new cable as
required.
■
Use sufficiently
shielded and
correctly finished
cables.
■
Select a transponder
that has horizontal
polarity (18V).
S
MARTCARD RELATED
Possible cause
■
The CI-module/
smartcard is not valid
for the service.
■
The CI-module/
smartcard is not
correctly inserted.
■
The EchoNAV
software lost
communication with
the CI-module/
smartcard.
Troubleshooting
What to do?
■
Insert a valid
CI-module/smartcard
correctly.
■
Contact your service
provider.
■
Insert a valid
CI-module/smartcard
correctly.
■
Press the EXIT key
directly followed by
the slot number.
■
Press the On/
Standby key two
times.
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