Asko W6124X.W.U Instructions For Use Manual page 51

Problem/error Cause
There are traces • The laundry was very greasy.
of grease (or
grease rolls) on the
clothes.
There are still • You used bleach-free liquid
stains on the
laundry.
• You selected an unsuitable
There are white • This is not due to poor rinsing
residues of
washing powder on
the laundry.
There is powder • Water pressure not high
detergent left in
the main wash
• Some washing powders may
compartment of the
detergent detergent
compartment.
There is • Plug cap is not positioned
conditioner left in
the conditioner
compartment
of the detergent
compartment.
Odour in the • Residues of fabric, washing
washing machine
drum.
• Development of germs and
Machine is moving • Feet not adjusted correctly.
during operation.
• Transport bolts not removed.
Machine is moving • Unevenly distributed laundry
during spinning.
Noisy (loud) drain • Drain pump filter is clogged.
pump • Filter housing and drain pump
detergent or powder detergent
for coloured laundry.
program.
by your washing machine,
but rather due to phosphate-
free detergents which contain
ingredients (zeolites) for water
softening. These ingredients
may be deposited on the
laundry.
enough.
stick strongly to the detergent
compartment if it is empty.
correctly or it is
clogged.
detergent, and conditioner in
the filter.
bacteria.
or not enough laundry.
impeller are clogged.
Customer Care Center, 1-800-898-1879, www.askona.com
What to do?
• Wash the laundry again. When your laundry is
this heavily soiled, add more washing powder or
use a liquid detergent in combination with a more
powerful (longer) program.
• Use a detergent that contains bleach.
• Use special stain removers.
• Immediately rinse the laundry again.
• Use liquid detergents that do not contain zeolites.
• Try removing any residues with a brush.
• Clean the net on the water supply hose.
• Choose higher water level or extra rinse (see
"Step 6 / Choose program settings").
• Wipe the detergent compartment before adding
the powder detergent.
• Make sure the plug cap in the conditioner
compartment of the detergent compartment is
positioned correctly.
• Clean the plug cap (see chapter "CLEANING
AND MAINTENANCE / Cleaning the detergent
compartment").
• Check if the filter is clean.
• Choose a self-cleaning (Drum Cleaning) program
(see "STEP 5: Choose the program").
• Level the feet (see chapter "INSTALLATION AND
CONNECTION / Adjusting the feet").
• Remove the transport bolts (see chapter
"BEFORE USING THE APPLIANCE FOR THE
FIRST TIME / Transport protection").
• The washing machine will automatically decrease
the spin speed if vibration is too strong.
• Increase the amount of laundry in the washing
machine and restart the program (see "STEP 7:
Start the wash / Adding or removing laundry after
the start of the program").
• Make sure the drain pump filter is clean.
• Make sure the filter housing is clean.
(See chapter "CLEANING AND MAINTENANCE/
Cleaning the filter")
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