Lenovo ThinkStation P520 User Manual
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Lenovo ThinkStation P520 User Manual

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P520 User Guide
Machine Types: 30BE, 30BF, and 30BQ

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Summary of Contents for Lenovo ThinkStation P520

  • Page 1 P520 User Guide Machine Types: 30BE, 30BF, and 30BQ...
  • Page 2 Important safety information” on page v and Appendix G “Notices” on page 157. First Edition (January 2018) © Copyright Lenovo 2018. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    (Windows 7 only) ..Changing the display language of the Setup An introduction to Lenovo programs ..Utility program ... . .
  • Page 4 Safety and warranty ... 137 problems ....Lenovo Web site... . . 137 Troubleshooting .
  • Page 5 Appendix G. Notices..157 Appendix H. Trademarks ..159 © Copyright Lenovo 2018...
  • Page 6 P520 User Guide...

  • Page 7: Read This First: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Static Electricity Prevention

    CAUTION: When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part.

  • Page 9: Extension Cords And Related Devices

    Your computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. © Copyright Lenovo 2018...

  • Page 10: Computer Placement Notices

    • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments. • Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface.

  • Page 11: Laser Compliance Statement

    Disassembling of these components might cause fire or might even result in death. If you suspect a problem with one of these parts, contact a service technician. Lithium coin-cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. © Copyright Lenovo 2018...

  • Page 12: Using Earphones, Headphones, Or A Headset

    2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If...

  • Page 13: Cleaning And Maintenance

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2018...
  • Page 14 P520 User Guide...

  • Page 15: Chapter 1. Product Overview

    Power indicator Photoelectric sensor Storage drive activity indicator Headset connector USB 3.0 connectors (4) SD card slot Optical-drive eject/close button (available on some models) Press the button to eject or close the tray of the optical drive. © Copyright Lenovo 2018...
  • Page 16 Off (when the computer is powered on): No data is being transferred or the storage drives are not in use. Photoelectric sensor This sensor receives the flash light sent by the Lenovo PC Diagnostics application installed in the smartphone. Then, the photoelectric sensor triggers the computer to send the tune of the detected error to the smartphone for users to decode the error.

  • Page 17: Rear View

    Rear view Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Note: The computer hardware might look slightly different from the illustration. Figure 2. Rear view PS/2 mouse connector PS/2 keyboard connector Ethernet connector Optional serial connector...
  • Page 18 Notes: *A discrete graphics card or a network adapter can be installed in the appropriate Peripheral Component Interconnect (PCI)/PCI Express (PCIe) card slot. If such a card is installed, use the connectors on the card instead of the corresponding connectors on the computer to optimize the performance. Depending on your computer model, the preinstalled cards might vary.
  • Page 19 Microphone connector Use this connector to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. Audio line-out connector The audio line-out connector is used to send audio signals from the computer to external devices, such as headphones.

  • Page 20: Computer Components

    Computer components Notes: • Depending on the model, your computer might look slightly different from the illustration. • To remove the computer cover, see “Preparing your computer and removing the computer cover” on page 63. Figure 3. Component locations Heat-sink-and-fan assembly Memory modules* Flex bays* Storage drive cage*...

  • Page 21: Parts On The System Board

    Parts on the system board Note: The system board might look slightly different from the illustration. Figure 4. System board part locations Memory slot Cover presence switch connector (intrusion switch connector) Memory slot Rear-fan-assembly connector Memory slot Memory slot Memory slot Microprocessor fan connector Memory slot Optical-drive fan connector 1...
  • Page 22 Memory fan connector 1 M.2 solid-state drive slot 2 M.2 solid-state drive slot 1 6-pin power connector (for graphics card) 6-pin power connector (for graphics card) Internal-storage-drive activity indicator connector 4-pin power connector (for storage drive) Front-fan-assembly connector Thunderbolt™ control connector SATA 2 connector SATA 3 connector SATA 6 connector...

  • Page 23: Internal Storage Drives

    Internal storage drives Internal storage drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal storage drives are installed in bays. When you remove or install an internal storage drive, note the type and size of the drive that each bay supports and correctly connect the required cables.
  • Page 24 • Flex module Depending on your computer model, the following parts might be installed in the flex module: – 15-in-1 card reader – External Serial Advanced Technology Attachment (eSATA) connector – Four-digit diagnostic display – Institute of Electrical and Electronics Engineers (IEEE) 1394 connector –...

  • Page 25: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 26 – For Windows 10: Right-click the Start button to open the Start context menu. 2. Click Device Manager. 3. Locate and double-click your device in Device Manager to view device properties. Type the administrator password or provide confirmation if prompted. Memory Up to eight double data rate 4 (DDR4) error correction code (ECC) registered dual inline memory modules (RDIMMs)
  • Page 27 • Display connectors (DisplayPort connector, DVI connector, and Mini DisplayPort connector) (vary by graphics card) • Optional 9-pin serial connector • PS/2 keyboard connector • PS/2 mouse connector • USB connectors Expansion • Flex bays • Storage drive bays • M.2 solid-state drive slots •...

  • Page 28: Computer Specifications

    Your computer is preinstalled with the Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.

  • Page 29: Programs

    Accessing a program on your computer Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to be installed, so you must install them manually. Then, you can access and use these programs.

  • Page 30: Installing A Program That Is Ready To Be Installed (Windows 7 Only)

    – Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. – Create and manage your Lenovo ID. This app is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer. P520 User Guide...
  • Page 31 BIOS updates. The program gathers information from the Lenovo Help Center about new updates for your computer, and then sorts and displays the updates for download and installation. You have complete control of which updates to download and install.
  • Page 32 P520 User Guide...

  • Page 33: Chapter 2. Using Your Computer

    When you register your computer with Lenovo, you enter required information into a Lenovo database. The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 34: Playing And Removing A Disc

    • To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. •...

  • Page 35: Connecting To A Network

    2. Open Windows Media Player. See “Accessing a program on your computer” on page 15. 3. Follow the instructions on the screen. • Burn a disc from an ISO file. 1. Insert a recordable disc into the optical drive that supports recording. 2.
  • Page 36 To connect to a Bluetooth-enabled device, do the following: 1. Turn on the Bluetooth feature of your computer. Ensure that the Bluetooth-enabled device is located within a distance of about 10 m (32.8 ft) from your computer. 2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and follow the instructions on the screen.

  • Page 37: Chapter 3. You And Your Computer

    For more information about power cords or power adapters, see “Power cords and power adapters” on page Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2018...

  • Page 38: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
  • Page 39 To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2. Depending on your Windows version, do one of the following: • For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and then click Ease of Access Center.
  • Page 40 • Using PDFs with screen readers: http://www.adobe.com/accessibility.html?promoid=DJGVE • Using the JAWS screen reader: http://www.freedomscientific.com/jaws-hq.asp • Using the NVDA screen reader: http://www.nvaccess.org/ Screen resolution You can make the text and images on your screen easier to read by adjusting the screen resolution of your computer.

  • Page 41: Cleaning Your Computer

    Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 42: Good Maintenance Practices

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determines the cause of a problem. • Create Product Recovery discs. See “Recovery information” on page 61 for more information about using Product Recovery discs to restore the hard disk drive to the factory-default settings.

  • Page 43: Moving Your Computer

    Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers by using Lenovo programs or from the Lenovo Web site at http://www.lenovo.com/ support Moving your computer Before moving your computer, take the following precautions: 1.
  • Page 44 P520 User Guide...

  • Page 45: Chapter 4. Security

    For security, store the keys in a secure place when you are not using them. Note: The key lock and keys are available only on some models. Figure 7. Key lock © Copyright Lenovo 2018...

  • Page 46: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.

  • Page 47: Using Passwords And Windows Accounts

    • For Windows 7: Use the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided by Lenovo. To open the program, see “Accessing a program on your computer” on page 15. For more information about using the program, refer to the help system of the program.

  • Page 48: Using Firewalls

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 49: Computrace Agent Software Embedded In Firmware

    4. To save settings and exit the Setup Utility program, press F10 or Fn+F10 (depending on the keyboard settings). Then, select Yes in the window displayed, and press Enter. Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.
  • Page 50 P520 User Guide...

  • Page 51: Chapter 5. Advanced Configuration

    Yes in the window displayed, and press Enter. Changing the display language of the Setup Utility program The Setup Utility program supports three display languages: English, French, and simplified Chinese. To change the display language of the Setup Utility program, do the following: © Copyright Lenovo 2018...

  • Page 52: Enabling Or Disabling A Device

    Then, select Yes in the window displayed, and press Enter. Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 53: Enabling Or Disabling The Configuration Change Detection

    • Press the power button. • Enable the Wake Up on Alarm feature to make your computer wake up at a set time. See “Enabling or disabling the automatic power-on of your computer” on page 38. • Enable the After Power Loss feature to make your computer wake up when the power supply resumes after a sudden loss of electricity.
  • Page 54 You do not have to set any passwords to use your computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics. Password types The following types of passwords are available in the Setup Utility program: •...

  • Page 55: Selecting A Startup Device

    4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 40. 5.

  • Page 56: Changing The Fan Speed Level

    Selecting a temporary startup device Note: Not all discs and storage drives are bootable. To select a temporary startup device, do the following: 1. Depending on the type of the storage device, do one of the following: • If the storage device is internal, go to step 2. •...

  • Page 57: Configuring Raid

    1. Go to http://www.lenovo.com/support 2. To update the BIOS from your operating system, download the flash BIOS update driver according to your operating system version. To update the BIOS from a flash update disc, download the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver.

  • Page 58: Configuring Raid With Intel Rste

    as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited I/O performance, because several drives can be accessed simultaneously. RAID drive groups configured according to certain RAID levels also improve data storage reliability and fault tolerance compared with single-drive storage systems.

  • Page 59: Configuring Raid With Avago Megaraid Configuration Utility

    a. Name: You can use the default name Volume0 or type a preferred name for the RAID volume. b. RAID Level: You can set the RAID level to one of the following: • RAID0 • RAID1 • RAID10 • RAID5 Note: Some of the RAID levels might not be displayed because the number of installed SATA storage drives varies.
  • Page 60 • RAID 0: striped disk array – Consists of at least two SATA or Serial Attached SCSI (SAS) storage drives – Supported strip size: 64 KB, 128 KB, 256 KB, 512 KB, or 1 MB – Better performance without fault tolerance •...

  • Page 61: Configuring Raid With Intel Virtual Raid On Cpu

    • RAID6 • RAID00 • RAID10 Note: Some of the RAID levels might not be displayed because the number of installed SATA storage drives and the model of the AVAGO MegaRAID adapter vary. b. Select Drives From: Select Unconfigured capacity or Free capacity depending on your needs and press Enter.
  • Page 62 • An upgrade key module is connected to the Virtual RAID on CPU (VROC) connector on the system board. See “Hardware locations” on page 1. • M.2 solid-state drives are installed in your computer. Storage drive requirements for RAID levels Your computer supports the following RAID levels: •...
  • Page 63 • RAID1 • RAID10 • RAID5 Note: Some of the RAID levels might not be displayed because the number of installed M.2 solid- state drives and the model of the upgrade key module vary. c. Select Disks: Select an M.2 solid-state drive and press Enter. Then, select X and press Enter to add it to a group.
  • Page 64 P520 User Guide...

  • Page 65: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 61. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone...

  • Page 66: Audio Problems

    • The computer voltage matches the voltage available at the electrical outlet for your country or region. The operating system fails to start up. Solution: Ensure that the startup device sequence set in the Setup Utility program includes the device where the operating system resides.

  • Page 67: Cd Or Dvd Problems

    Click the Levels tab and ensure that the Balance settings are set correctly. Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system. CD or DVD problems A CD or DVD does not work.

  • Page 68: Intermittent Problems

    The playback is slow or choppy. Solutions: • Disable any background programs, such as AntiVirus or Desktop Themes. • Ensure that video resolution is lower than 1152 x 864 pixels. A message indicating invalid disc or no disc found is displayed. Solutions: •...

  • Page 69: Wireless Lan Problem

    • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in the Setup Utility program. • Enable the Ethernet LAN adapter. 1. Click the Start button to open the Start menu. 2.

  • Page 70: Bluetooth Problems

    2. Depending on your Windows version, do one of the following: – For Windows 7: Click Control Panel. – For Windows 10: Click Windows System ➙ Control Panel. 3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙ Change adapter settings.

  • Page 71: Performance Problems

    4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default. 5. Click OK. Performance problems Excessive fragmented files exist on the storage drives. Solution: Use the Windows disk defragmentation or disk optimization feature to clean up the files.

  • Page 72: Serial Connector Problem

    • Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not performing. • Install additional memory modules. See Chapter 7 “Hardware removal and installation” on page 63. To purchase memory modules, go to: http://www.lenovo.com Serial connector problem The serial connector cannot be accessed. Solutions: •...

  • Page 73: Software And Driver Problems

    • If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
  • Page 74 Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 75: Recovery Information

    – If the signal diagnostic LED indicator is available on your computer, the diagnostic LED indicator blinks to indicate that an issue or error is detected. Then you can use the Lenovo PC Diagnostics application installed in your smartphone to transfer the error code from the computer to the smartphone for further analysis.
  • Page 76 “Selecting a temporary startup device” on page 42. Then, follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings.

  • Page 77: Chapter 7. Hardware Removal And Installation

    1. Remove any media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Unlock any locking device that secures the computer cover. See “Locking your computer” on page 31. © Copyright Lenovo 2018...
  • Page 78 3. Press the handle of the computer cover so that the handle is lifted. Figure 9. Opening the handle on the computer cover P520 User Guide...

  • Page 79: Removing And Installing Hardware

    • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 80: Device In The Flex Bay

    When installing an external option, see “Hardware locations” on page 1 to identify the required connector. Then, use the instructions that come with the option to help you make the connection and install any required software or device drivers. Device in the flex bay Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
  • Page 81 4. To install an optical drive, do the following: a. If you are installing an optical drive into a flex bay with a plastic shield installed, press the clip as shown to remove the plastic shield. If there is a metal static shield installed in the flex bay, remove the metal static shield.

  • Page 82: Storage Drive In The Front-Access Storage Enclosure

    b. Lift the tab upward as shown, and slide the new optical drive halfway into the bay from the front of the computer. Then, release the tabs and continue to slide the optical drive into the bay until it snaps into position.
  • Page 83 The storage drive in the front-access storage enclosure can be hot-swappable. When both of the following requirements are met, you can remove or install the drive without even turning off your computer. • The SATA cable of the front-access storage enclosure is connected to the eSATA connector on the system board.
  • Page 84 4. To remove the 3.5-inch storage drive, flex both sides of the bracket to remove the 3.5-inch storage drive from the bracket. Figure 17. Removing the 3.5-inch storage drive from the bracket 5. To install a new 3.5-inch storage drive, flex both sides of the bracket and align pins on the bracket with the corresponding holes in the new drive.
  • Page 85 6. Slide the bracket with the new 3.5-inch storage drive into the front-access storage enclosure until it snaps into position. Press the notch to secure the enclosure cover and lock the enclosure cover with the key. Figure 19. Installing the 3.5-inch storage drive into the front-access storage enclosure What to do next: •...
  • Page 86 a. Flex both sides of the bracket to remove the 2.5-inch storage drive from the bracket. Figure 22. Removing the 2.5-inch storage drive from the bracket b. Lift the tab of the metal bracket and push the metal bracket with force as shown. Then slide the bracket and remove it from the plastic frame.
  • Page 87 a. Carefully flex both sides of the metal bracket and align the four tabs on the metal bracket with the corresponding holes in the new storage drive. Note: Ensure that the connectors of the storage drive face toward the tab of the metal bracket. Figure 25.
  • Page 88 c. Push the metal bracket down until the tab is slightly curved. Then, push the bracket with the storage drive forward as shown until the tab snaps into position. Figure 27. Installing the metal bracket into the plastic frame of the converter d.

  • Page 89: Device In The Multi-Drive Conversion Kit

    6. Slide the plastic bracket with the new 2.5-inch storage drive into the front-access storage enclosure until it snaps into position. Press the notch to secure the enclosure cover and lock the enclosure cover with the key. Figure 29. Installing the bracket with the 2.5-inch storage drive into the front-access storage enclosure What to do next: •...
  • Page 90 a. Press the clip through the hole in the top of the kit as shown and push forward the slim optical drive. Then, remove the slim optical drive out of the kit. Figure 30. Removing the slim optical drive from the kit b.
  • Page 91 b. Insert the new slim optical drive into the kit until you hear a click. The slim optical drive is secured in place. Figure 33. Installing the slim optical drive into the kit 5. Slide the kit into the flex bay and reconnect the cables. What to do next: •...
  • Page 92 4. Press both clips simultaneously toward each other and pull the conversion bracket out of the rear of the kit. Figure 35. Removing the conversion bracket from the kit 5. Flex both sides of the conversion bracket and then remove the 3.5-inch storage drive out of the bracket. Do not touch the circuit board on the drive.
  • Page 93 a. Remove pins and install them into slots Figure 37. Removing pins and installing them into the new slots b. Release tabs , and from the corresponding slots. Figure 38. Releasing tabs from the corresponding slots Chapter 7 Hardware removal and installation...
  • Page 94 c. Unfold the bracket as shown. Figure 39. Unfolding the bracket d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 40. Inserting tabs into the corresponding slots P520 User Guide...
  • Page 95 7. To install a 3.5-inch storage drive into the conversion bracket, do the following: a. Flex both sides of the bracket and align pins , and on the bracket with the corresponding holes in the new 3.5-inch storage drive. b. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board on the drive.
  • Page 96 9. Pivot the rear cover of the kit inward until you hear a click. Ensure that the rear cover is secured in place. Figure 43. Pivoting the rear cover inward 10. Slide the kit into the flex bay and reconnect the cables. What to do next: •...
  • Page 97 4. Press both clips simultaneously toward each other and pull the conversion bracket out of the rear of the kit. Figure 45. Removing the conversion bracket from the kit 5. To remove the 2.5-inch storage drive, flex both sides of the conversion bracket and then remove the drive out of the bracket.
  • Page 98 b. Pivot the bracket as shown to release tabs , and from the slots. Figure 48. Pivoting the bracket c. Fold the bracket as shown. Figure 49. Folding the bracket P520 User Guide...
  • Page 99 d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 50. Inserting the tabs into the corresponding slots 7. To install a 2.5-inch storage drive into the conversion bracket, do the following: a.

  • Page 100: Cover Presence Switch

    8. Slide the new 2.5-inch storage drive with bracket into the kit from the rear until the drive snaps into position. Figure 52. Installing the new 2.5-inch storage drive with bracket into the kit 9. Pivot the rear cover of the kit inward until you hear a click. Ensure that the rear cover is secured in place. Figure 53.
  • Page 101 a. Locate the cover presence switch. See “Computer components” on page 6. b. Disconnect the cover presence switch cable from the system board. c. Slide the cover presence switch as shown to remove it from the computer chassis. Figure 54. Removing the cover presence switch 3.

  • Page 102: Storage Drive In A Storage Drive Bay

    Storage drive in a storage drive bay Your computer supports 3.5-inch hard disk drive, 3.5-inch hybrid drive, 2.5-inch hard disk drive, or 2.5-inch solid-state drive. 3.5-inch storage drive To remove or install a 3.5-inch storage drive, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 63. 2.
  • Page 103 5. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket, do the following: a. Remove the pin and install it into the slot Figure 58. Removing the pin and installing it into the new slot b.
  • Page 104 c. Unfold the bracket as shown. Figure 60. Unfolding the bracket d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 61. Inserting tabs into the corresponding slots P520 User Guide...
  • Page 105 6. To install a 3.5-inch storage drive into the conversion bracket, do the following: a. Flex both sides of the bracket and align pins , and on the bracket with the corresponding holes in the new 3.5-inch storage drive. b. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board on the drive.
  • Page 106 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 134. 2.5-inch storage drive To remove or install a 2.5-inch storage drive in a conversion bracket, do the following: 1.
  • Page 107 a. Remove the pin and install it into the slot Figure 66. Removing the pin and installing it into the new slot b. Pivot the bracket as shown to release tabs , and from the slots. Figure 67. Pivoting the bracket Chapter 7 Hardware removal and installation...
  • Page 108 c. Fold the bracket as shown. Figure 68. Folding the bracket d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 69. Inserting the tabs into the corresponding slots P520 User Guide...
  • Page 109 6. To install a 2.5-inch storage drive into the conversion bracket, do the following: a. Flex both sides of the bracket and align pins , and on the bracket with the corresponding holes in the new 2.5-inch storage drive. b. Install the new 2.5-inch storage drive into the bracket. Do not touch the circuit board on the drive. Figure 70.

  • Page 110: Storage Drive Cage

    • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 134. Storage drive cage Your computer might come with an optional storage drive cage. To remove or install the optional storage drive cage, do the following: 1.
  • Page 111 b. Pull the storage drive cage upward. Then gently slide the storage drive cage out of the chassis. Figure 73. Removing the storage drive cage 6. To install a storage drive cage, do the following: a. Place the upper edge of the storage drive cage under the front-fan-assembly retainer as shown. Figure 74.
  • Page 112 b. Gently push the storage drive cage inward until it cannot be pushed any further. Then press the drive cage downward. Figure 75. Installing the storage drive cage c. Ensure that the retaining latches on the chassis snap in position. Then install the three screws into the aligned screw holes to secure the storage drive cage.

  • Page 113: M.2 Solid-State Drive

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 134. M.2 solid-state drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
  • Page 114 5. To remove the M.2 solid-state drive, do the following: a. Loosen the screw that secures the M.2 solid-state drive b. Remove the M.2 solid-state drive with the screw holder from the M.2 solid-state drive slot c. Remove the screw holder from the M.2 solid-state drive Figure 78.
  • Page 115 b. Hold the new drive by its edges and ensure that the circuit board side is facing upward. Align the notch in the new drive with the slot key in the M.2 slot. Insert the drive into the corresponding slot at an angle of about 20 degrees until it is firmly secured. Pivot the M.2 solid-state drive downward.
  • Page 116 d. If necessary, remove the film that protects the thermal pad on the heat sink. Insert the two hooks on the heat sink into the corresponding holes as shown . Then, press the heat sink downward Ensure that the mounting stud on the heat sink is aligned with the hole in the system board. Figure 82.
  • Page 117 M.2 solid-state drive in an M.2 solid-state drive PCIe adapter Install M.2 solid-state drives in the alphabetic order as shown. Figure 84. M.2 solid-state drive installation order To remove or install an M.2 solid-state drive in the M.2 solid-state drive PCIe adapter, do the following: 1.
  • Page 118 3. Loosen the screws that secure the M.2 solid-state drive heat sink. Then, remove the heat sink as shown. Figure 86. Removing the heat sink 4. To remove the M.2 solid-state drive, pull the handle of the retention latch outward to release the M.2 solid-state drive.
  • Page 119 a. If necessary, move the retention latch to an appropriate location to suit the length of the new M.2 solid-state drive. Figure 88. Adjusting the location of the retention latch on the PCIe adapter b. If necessary, remove the film on the thermal pad on which you want to install the M.2 solid-state drive.
  • Page 120 d. Hold the new M.2 solid-state drive by its edges and ensure that the circuit board side is facing upward. Align the notch in the new M.2 solid-state drive with the slot key in the M.2 slot. Insert the drive into the corresponding slot on the PCIe adapter until it is firmly seated. Then, insert the plug of the retention latch into the hole to secure the new drive.

  • Page 121: Power Supply Assembly

    7. Install the cover as shown. Then, slide the cover latches to the locked position. Figure 92. Closing the cover 8. Install the M.2 solid-state drive PCIe adapter in a PCIe x16 card slot on the system board. See “Parts on the system board”...
  • Page 122 DANGER Disconnect all power cords from electrical outlets before removing the computer cover or any part that has the above label attached. DO NOT disassemble components that have the above label attached. There are no serviceable parts inside these components. Your product is designed for safe use.

  • Page 123: Pcie Card

    4. To install a new power supply, insert the new power supply assembly with the handle open into the chassis. Then, pivot the handle as shown to fully install the new power supply assembly into position. Note: When pivoting the handle to the closed position, push hard if you feel resistance. Figure 94.
  • Page 124 Install PCIe cards according to the corresponding slot types and the following illustrated installation order: Figure 95. PCIe card installation order Notes: • The instructions on how to remove or install a PCIe card also applies to the PCI card. •...
  • Page 125 3. To remove a PCIe card retainer, pull and pivot the tab on the front fan assembly as shown to open the latch inside. Figure 96. Opening the latch in the front fan assembly Gently pull the PCIe card retainer out of the slot in the front fan assembly and then remove the card retainer from the PCIe card latch.
  • Page 126 a. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel. Figure 98. Opening the PCIe card latch b. If the PCIe card is connected to another device, disconnect the cable from the card first. P520 User Guide...
  • Page 127 c. If the old PCIe card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch. Then grasp the card and gently pull it out of the slot. Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot.
  • Page 128 b. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel. Figure 100. Opening the PCIe card latch c. Remove the appropriate metal slot cover. Install the new card into the appropriate slot on the system board.

  • Page 129: Full-Length Pcie Card

    6. To install a PCIe card retainer, insert the corresponding end of the PCIe card retainer into the gaps in the PCIe card latch as shown. Pivot the retainer downward to insert the part into the corresponding slot in the front fan assembly. Then, pivot the tab on the front fan assembly to close the latch inside. Figure 101.
  • Page 130 3. Lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel. Figure 102. Opening the PCIe card latch 4. Pull and pivot the tab on the front fan assembly as shown to open the latch inside. Figure 103.
  • Page 131 5. To remove a full-length PCIe card, disconnect the power cable from the card first. Press the card retaining latch as shown to disengage the latch, and grasp the old card and gently pull it out of the slot. Notes: •...

  • Page 132: Heat-Sink-And-Fan Assembly

    • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 134. Heat-sink-and-fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...

  • Page 133: Super Capacitor Module

    • You might have to gently twist the heat-sink-and-fan assembly to free it from the microprocessor. • Do not touch the thermal grease while handling the heat-sink-and-fan assembly. 7. Apply appropriate amount of thermal grease to the new heat-sink-and-fan assembly. 8.
  • Page 134 b. Disconnect the super-capacitor-module cable from the RAID adapter. Then, remove the holder with the failing super capacitor module. Figure 107. Removing the super capacitor module 4. To install a new super capacitor module, do the following: a. Touch the static-protective package that contains the new super capacitor module and its holder to any unpainted surface on the outside of the computer.

  • Page 135: Front Fan Assembly

    d. Insert the corresponding end of the holder into the gaps in the PCIe card latch as shown. Pivot the holder downward to insert the part into the corresponding slot in the front fan assembly. Then, pivot the tab on the front fan assembly to secure the holder. Figure 109.
  • Page 136 a. Pull the front fan assembly by the handle to slide it out of the computer chassis. Note: When you slide out the front fan assembly, avoid pulling the front-fan-assembly cable. Figure 110. Removing the front fan assembly b. Disconnect the front-fan-assembly cable from the front-fan-assembly connector on the system board.

  • Page 137: Rear Fan Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 134. Rear fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...

  • Page 138: Memory Module

    a. Align the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. Pull the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 113. Installing the rear fan assembly b.
  • Page 139 • Always install DIMMs in the following order as illustrated: Figure 114. Memory module installation order To remove or install a memory module, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 63. 2.

  • Page 140: Coin-Cell Battery

    5. To install a memory module, do the following: a. Open the retaining clips of the memory slot into which you want to install the memory module. Figure 116. Opening the retaining clips b. Position the new memory module over the memory slot. Ensure that the notch on the memory module aligns correctly with the slot key on the system board.
  • Page 141 Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-connector assignments (configuration). A coin-cell battery keeps this information active when you turn off the computer. The coin-cell battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever.

  • Page 142: Wi-Fi Units

    9. Use the Setup Utility program to set the date, time, and any passwords. See “Using the Setup Utility program” on page 37. Wi-Fi units Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
  • Page 143 3. If your computer comes with a Wi-Fi card that supports the Bluetooth function, disconnect the Bluetooth cable from the Wi-Fi adapter. Figure 121. Disconnecting the Bluetooth cable 4. To remove the Wi-Fi adapter, lift the plastic PCIe card latch at the rear of the computer. Then, pivot the latch outward to rest it on the edge of the rear panel.
  • Page 144 Figure 122. Opening the PCIe card latch P520 User Guide...
  • Page 145 Grasp the Wi-Fi adapter that is installed and gently pull it out of the slot. Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot. Figure 123.
  • Page 146 5. To remove the Wi-Fi card, do the following: a. Disconnect the two Wi-Fi antenna cables from the Wi-Fi card. b. Remove the two screws that secure the Wi-Fi card to the Wi-Fi adapter. c. Gently pull the Wi-Fi card out of the mini PCIe slot. Figure 124.
  • Page 147 7. To install the Wi-Fi adapter, install the Wi-Fi adapter into the PCIe card slot on the system board. See “Parts on the system board” on page 7. Then, pivot the PCIe card latch and push it back in until it snaps into position.

  • Page 148: Completing The Parts Replacement

    9. Attach the Wi-Fi antenna cable connectors to the corresponding Wi-Fi antenna connectors shown. Figure 127. Installing the Wi-Fi antenna 10. Tighten the Wi-Fi antenna cable connectors to secure them to the rear of the computer. What to do next: •...
  • Page 149 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer. See “Computer components” on page 6 for the locations of various components in your computer. 2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.
  • Page 150 4. Pivot the cover downward. Press the handle of the computer cover so that the computer cover is locked. Figure 129. Reinstalling the computer cover 5. Place the computer in an upright position. 6. If there is any locking device available, lock the computer cover. See “Locking your computer” on page 7.

  • Page 151: Chapter 8. Getting Information, Help, And Service

    Chapter 8. Getting information, help, and service This chapter provides information about getting help and support from Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Accessing the user guide in various languages To access the user guide in various languages, go to: http://www.lenovo.com/support...

  • Page 152: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 153: Using Other Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to . You also can contact the Lenovo Customer http://support.microsoft.com Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
  • Page 154 P520 User Guide...

  • Page 155: Appendix A. System Memory Speed

    MT/s. • The microprocessor models supported in your computer might vary. For a list of supported microprocessor models, contact the Lenovo Customer Support Center. Refer to the following information about the system memory modules: • DIMM type and speed: DDR4 ECC RDIMM •...
  • Page 156 P520 User Guide...

  • Page 157: Appendix B. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 158 P520 User Guide...

  • Page 159: Appendix C. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 160 Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

  • Page 161: Eurasian Compliance Mark

    The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

  • Page 162: Additional Regulatory Information

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http:// www.lenovo.com/support...

  • Page 163: Appendix D. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 164: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 165: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 166 P520 User Guide...

  • Page 167: Appendix E. Restriction Of Hazardous Substances (Rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/rohs-communication China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). © Copyright Lenovo 2018...
  • Page 168 Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules. Taiwan RoHS P520 User Guide...

  • Page 169: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 170 4. Follow the instructions on the screen. P520 User Guide...
  • Page 171 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 172 P520 User Guide...
  • Page 173 Appendix H. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkStation The ThinkStation logo ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.
  • Page 174 P520 User Guide...

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