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Lenovo 30BY User Manual

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P520c User Guide
Machine Types: 30BY, 30BX, and 30C0

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  • Page 1 P520c User Guide Machine Types: 30BY, 30BX, and 30C0...
  • Page 2 Important safety information” on page v and Appendix G “Notices” on page 131. First Edition (January 2018) © Copyright Lenovo 2018. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    (Windows 7 only) ..Changing the display language of the Setup An introduction to Lenovo programs ..Utility program ... . .
  • Page 4 Safety and warranty ... 111 Basic procedure for resolving computer Lenovo Web site... . . 111 problems ....
  • Page 5 Appendix H. Trademarks ..133 © Copyright Lenovo 2017...
  • Page 6 P520c User Guide...

  • Page 7: Read This First: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Static Electricity Prevention

    CAUTION: When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part.

  • Page 9: Extension Cords And Related Devices

    Your computer, power adapter, and many accessories produce some heat during normal operation. Extended contact with the body could cause discomfort or, potentially, a skin burn. © Copyright Lenovo 2017...

  • Page 10: Computer Placement Notices

    • Do not charge the battery or operate your computer, power adapter, or accessories near flammable materials or in explosive environments. • Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface.

  • Page 11: Laser Compliance Statement

    Disassembling of these components might cause fire or might even result in death. If you suspect a problem with one of these parts, contact a service technician. Lithium coin-cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. © Copyright Lenovo 2017...

  • Page 12: Using Earphones, Headphones, Or A Headset

    2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...

  • Page 13: Cleaning And Maintenance

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2017...
  • Page 14 P520c User Guide...

  • Page 15: Chapter 1. Product Overview

    Optical-drive eject/close button Press the button to eject or close the tray of the optical drive. USB 3.0 connectors (2) Use this connector to attach a USB-compatible device, such as a USB keyboard, mouse, storage drive, or printer. © Copyright Lenovo 2017...

  • Page 16: Rear View

    Storage drive activity indicator This indicator shows the status of the internal storage drives (such as hard disk drives or solid-state drives). On: The storage drives are active and data is being transferred. Off (when the computer is powered on): The storage drives are not in use or no data is being transferred. Power button Press the power button to turn on your computer.
  • Page 17 Figure 2. Rear view Security-lock slot Ethernet connector Padlock loop Serial connector (available on some models) Audio line-in connector PCIe card area* Audio line-out connector Microphone connector USB 2.0 connectors (2) USB 3.0 connectors (4) Serial connector (available on some models) PS/2 keyboard connector Power-cord connector PS/2 mouse connector...
  • Page 18 Security-lock slot Attach a Kensington-style cable lock to the security-lock slot to secure your computer. For more information, see “Attaching a Kensington-style cable lock” on page 29. Ethernet connector Connect an Ethernet cable for a local area network (LAN). Note: To operate the computer within Federal Communications Commission (FCC) Class B limits, use a Category 5 Ethernet cable.

  • Page 19: Computer Components

    PS/2 mouse connector Use this connector to attach a PS/2 mouse, a trackball, or other pointing devices. Power-cord connector Connect the power cord to your computer for power supply. Computer components Notes: • Depending on the model, your computer might look slightly different from the illustration. •...

  • Page 20: Parts On The System Board

    Parts on the system board The following illustration shows the locations of the parts on the system board. Note: The system board might look slightly different from the illustration. Figure 4. System board part locations 4-pin power connector Memory slot Memory slot Microprocessor fan connector Microprocessor...

  • Page 21: Internal Storage Drives

    USB 2.0 connector (for connecting the Wi-Fi Front USB 3.0 connector (for connecting USB connector or 9-in-1 card reader connector) connectors on the front panel) Internal USB 3.0 connector Storage-drive activity indicator connector Four-digit-diagnostics display connector Trusted Cryptography Module (TCM) connector Internal-speaker connector Front-audio connector PCIe x4 card slot...

  • Page 22: Machine Type And Model Label

    One or two M.2 solid state drives are installed in some models. Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

  • Page 23: Computer Features

    Note: The computer hardware might look slightly different from the illustration. Figure 6. Machine type and model label Computer features For your specific computer model, some features might vary or not apply. Information about your computer • To view basic information (such as microprocessor and memory information) about your computer, do the following: 1.
  • Page 24 2. Click Device Manager. 3. Locate and double-click your device in Device Manager to view device properties. Type the administrator password or provide confirmation if prompted. Memory Your computer supports up to four double data rate 4 (DDR4) error correction code (ECC) registered dual inline memory modules (RDIMMs).
  • Page 25 • Institute of Electrical and Electronics Engineer (IEEE) 1394 connector (available on some models) • PS/2 keyboard connector • PS/2 mouse connector • SATA connectors • USB connectors Expansion • Flex bay • M.2 solid-state drive slots • Memory slots •...

  • Page 26: Computer Specifications

    Your computer is preinstalled with the Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.

  • Page 27: Programs

    Accessing a program on your computer Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to be installed, so you must install them manually. Then, you can access and use these programs.

  • Page 28: Installing A Program That Is Ready To Be Installed (Windows 7 Only)

    – Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. – Create and manage your Lenovo ID. This app is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer. P520c User Guide...
  • Page 29 BIOS updates. The program gathers information from the Lenovo Help Center about new updates for your computer, and then sorts and displays the updates for download and installation. You have complete control of which updates to download and install.
  • Page 30 P520c User Guide...

  • Page 31: Chapter 2. Using Your Computer

    When you register your computer with Lenovo, you enter required information into a Lenovo database. The information enables Lenovo to contact you when there is a recall or other severe problem and provide quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 32: Playing And Removing A Disc

    • To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. •...

  • Page 33: Connecting To A Network

    2. Open Windows Media Player. See “Accessing a program on your computer” on page 13. 3. Follow the instructions on the screen. • Burn a disc from an ISO file. 1. Insert a recordable disc into the optical drive that supports recording. 2.
  • Page 34 To connect to a Bluetooth-enabled device, do the following: 1. Turn on the Bluetooth feature of your computer. Ensure that the Bluetooth-enabled device is located within a distance of about 10 m (32.8 ft) from your computer. 2. Click the Bluetooth icon in the Windows notification area on the taskbar. Then, click Add a Device and follow the instructions on the screen.

  • Page 35: Chapter 3. You And Your Computer

    For more information about power cords or power adapters, see “Power cords and power adapters” on page Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2017...

  • Page 36: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
  • Page 37 To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2. Depending on your Windows version, do one of the following: • For Windows 7: Click Control Panel. View Control Panel by Large icons or Small icons, and then click Ease of Access Center.
  • Page 38 • Using PDFs with screen readers: http://www.adobe.com/accessibility.html?promoid=DJGVE • Using the JAWS screen reader: http://www.freedomscientific.com/jaws-hq.asp • Using the NVDA screen reader: http://www.nvaccess.org/ Screen resolution You can make the text and images on your screen easier to read by adjusting the screen resolution of your computer.

  • Page 39: Cleaning Your Computer

    Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 40: Good Maintenance Practices

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determines the cause of a problem. • Create Product Recovery discs. See “Recovery information” on page 59 for more information about using Product Recovery discs to restore the hard disk drive to the factory-default settings.

  • Page 41: Moving Your Computer

    Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers by using Lenovo programs or from the Lenovo Web site at http://www.lenovo.com/ support Moving your computer Before moving your computer, take the following precautions: 1.
  • Page 42 P520c User Guide...

  • Page 43: Chapter 4. Security

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Note: The computer hardware might look slightly different from the illustration.

  • Page 44: Viewing And Changing Security Settings In The Setup Utility Program

    Figure 8. Kensington-style cable lock Viewing and changing security settings in the Setup Utility program To view and change security settings in the Setup Utility program, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 35. 2.

  • Page 45: Using Fingerprint Authentication

    • For Windows 7: Use the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided by Lenovo. To open the program, see “Accessing a program on your computer” on page 13. For more information about using the program, refer to the help system of the program.

  • Page 46: Protecting Data Against Viruses

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 47: Intel Bios Guard

    Intel BIOS guard The BIOS guard module cryptographically verifies all the BIOS updates to the system BIOS flash. Therefore, the malware is blocked from attacking the BIOS. Chapter 4 Security...
  • Page 48 P520c User Guide...

  • Page 49: Chapter 5. Advanced Configuration

    Yes in the window displayed, and press Enter. Changing the display language of the Setup Utility program The Setup Utility program supports three display languages: English, French, and simplified Chinese. To change the display language of the Setup Utility program, do the following: © Copyright Lenovo 2017...

  • Page 50: Enabling Or Disabling A Device

    Then, select Yes in the window displayed, and press Enter. Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 51: Enabling Or Disabling The Configuration Change Detection

    • Press the power button. • Enable the Wake Up on Alarm feature to make your computer wake up at a set time. See “Enabling or disabling the automatic power-on of your computer” on page 36. • Enable the After Power Loss feature to make your computer wake up when the power supply resumes after a sudden loss of electricity.

  • Page 52: Password Types

    You do not have to set any passwords to use your computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics. Password types The following types of passwords are available in the Setup Utility program: •...

  • Page 53: Selecting A Startup Device

    4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 38. 5.

  • Page 54: Changing The Fan Speed Level

    Selecting a temporary startup device Note: Not all discs and storage drives are bootable. To select a temporary startup device, do the following: 1. Depending on the type of the storage device, do one of the following: • If the storage device is internal, go to step 2. •...

  • Page 55: Configuring Raid

    1. Go to http://www.lenovo.com/support 2. To update the BIOS from your operating system, download the flash BIOS update driver according to your operating system version. To update the BIOS from a flash update disc, download the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver.

  • Page 56: Configuring Raid With Intel Rste

    as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited I/O performance, because several drives can be accessed simultaneously. RAID drive groups configured according to certain RAID levels also improve data storage reliability and fault tolerance compared with single-drive storage systems.

  • Page 57: Configuring Raid With Avago Megaraid Configuration Utility

    a. Name: You can use the default name Volume0 or type a preferred name for the RAID volume. b. RAID Level: You can set the RAID level to one of the following: • RAID0 • RAID1 • RAID10 • RAID5 Note: Some of the RAID levels might not be displayed because the number of installed SATA storage drives varies.
  • Page 58 • RAID 0: striped disk array – Consists of at least two SATA or Serial Attached SCSI (SAS) storage drives – Supported strip size: 64 KB, 128 KB, 256 KB, 512 KB, or 1 MB – Better performance without fault tolerance •...

  • Page 59: Configuring Raid With Intel Virtual Raid On Cpu

    • RAID6 • RAID00 • RAID10 Note: Some of the RAID levels might not be displayed because the number of installed SATA storage drives and the model of the AVAGO MegaRAID adapter vary. b. Select Drives From: Select Unconfigured capacity or Free capacity depending on your needs and press Enter.
  • Page 60 • An upgrade key module is connected to the Virtual RAID on CPU (VROC) connector on the system board. See “Hardware locations” on page 1. • M.2 solid-state drives are installed in your computer. Storage drive requirements for RAID levels Your computer supports the following RAID levels: •...
  • Page 61 • RAID1 • RAID10 • RAID5 Note: Some of the RAID levels might not be displayed because the number of installed M.2 solid- state drives and the model of the upgrade key module vary. c. Select Disks: Select an M.2 solid-state drive and press Enter. Then, select X and press Enter to add it to a group.
  • Page 62 P520c User Guide...

  • Page 63: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 59. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone...

  • Page 64: Audio Problems

    • The computer voltage matches the voltage available at the electrical outlet for your country or region. The operating system fails to start up. Solution: Ensure that the startup device sequence set in the Setup Utility program includes the device where the operating system resides.

  • Page 65: Cd Or Dvd Problems

    Click the Levels tab and ensure that the Balance settings are set correctly. Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See the Windows help system. CD or DVD problems A CD or DVD does not work.

  • Page 66: Intermittent Problems

    The playback is slow or choppy. Solutions: • Disable any background programs, such as AntiVirus or Desktop Themes. • Ensure that video resolution is lower than 1152 x 864 pixels. A message indicating invalid disc or no disc found is displayed. Solutions: •...

  • Page 67: Wireless Lan Problem

    • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in the Setup Utility program. • Enable the Ethernet LAN adapter. 1. Click the Start button to open the Start menu. 2.

  • Page 68: Bluetooth Problems

    2. Depending on your Windows version, do one of the following: – For Windows 7: Click Control Panel. – For Windows 10: Click Windows System ➙ Control Panel. 3. View Control Panel by Large icons or Small icons, and then click Network and Sharing Center ➙ Change adapter settings.

  • Page 69: Performance Problems

    4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default. 5. Click OK. Performance problems Excessive fragmented files exist on the storage drives. Solution: Use the Windows disk defragmentation or disk optimization feature to clean up the files.

  • Page 70: Serial Connector Problem

    • Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not performing. • Install additional memory modules. See Chapter 7 “Hardware removal and installation” on page 61. To purchase memory modules, go to: http://www.lenovo.com Serial connector problem The serial connector cannot be accessed. Solutions: •...

  • Page 71: Software And Driver Problems

    • If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
  • Page 72 Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 73: Recovery Information

    40. 2. Follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery disc set, follow the instructions shipped with the disc set.
  • Page 74 “Selecting a temporary startup device” on page 40. Then, follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings.

  • Page 75: Chapter 7. Hardware Removal And Installation

    2. Unlock any locking device that secures the computer cover. See “Locking your computer” on page 29. 3. Remove the two screws that secure the computer cover. 4. Press the cover-release button on the side of the computer and slide the cover to the rear of the computer to remove the cover. © Copyright Lenovo 2017...

  • Page 76: Removing And Installing Hardware

    • When removing or installing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 77: Front Bezel

    Front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page v. To remove and install the front bezel, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 61. 2.

  • Page 78: Pcie Card

    5. Remove the screw that secures the power button to the front bezel. Then, remove the power button from the front bezel. Figure 11. Removing the power button 6. Align the screw hole in the power button with the corresponding hole in the front bezel. Then install the screw to secure the power button to the front bezel.
  • Page 79 Your computer has one PCIe x4 card slot, one PCIe x8 card slot, and two PCIe x16 card slots (graphics card available on some models). Half-length PCIe card To remove or install a half-length PCIe card, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 61. 2.
  • Page 80 5. To remove a half-length PCIe card, grasp the old card that is currently installed and gently pull it out of the slot. Figure 15. Removing a PCIe card Notes: • If the card is connected to other device, disconnect the cables from the card. •...
  • Page 81 d. Pivot the card latch to the closed position to secure the PCIe card. Figure 17. Closing the PCIe card latch What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 108. Full-length PCIe card To remove or install a full-length PCIe card, do the following: 1.
  • Page 82 5. If the PCIe card slot is a PCIe x16 card slot, press the retaining latch as shown to disengage the latch. Figure 19. Disengaging the retaining latch 6. To remove a full-length PCIe card, do the following: a. Pivot the tab on the front fan assembly outward to open the latch inside. Figure 20.
  • Page 83 b. Grasp the old card that is currently installed and gently pull it out of the slot. Notes: • If the card is connected to other device, disconnect the cables from the card. • The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot.
  • Page 84 b. Align the notch on the new full-length PCIe card with the slot key in a PCIe x16 card slot on the system board. Then, insert the new card downward into the card slot until it is secured tightly. See “Parts on the system board”...

  • Page 85: Memory Module

    8. Pivot the card latch to the closed position to secure the full-length PCIe card. Figure 24. Closing the PCIe card latch What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 108. Memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...
  • Page 86 • Install memory modules in the alphabetic order as shown. Figure 25. Memory module installation order To remove or install a memory module, do the following: 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 61. 2.
  • Page 87 5. To remove a memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 26. Removing a memory module 6. To install a memory module, do the following: a. Open the retaining clips of the memory slot into which you want to install the memory module. Figure 27.

  • Page 88: Optical Drive

    b. Position the new memory module over the memory slot. Ensure that the notch on the memory module is aligned with the key in the slot. Push the memory module straight down into the slot until the retaining clips completely close. Figure 28.
  • Page 89 a. Disconnect cables from the rear of the optical drive, press the release button , and then slide the optical drive out of the chassis. Figure 29. Removing the optical drive b. Remove the optical-drive retainer from the left side of the optical drive. 4.

  • Page 90: Storage Drive In The Front-Access Storage Enclosure

    c. If necessary, remove the plastic panel in the front bezel for the desired flex bay. d. Slide the new optical drive into the flex bay from the front of the computer until the optical drive snaps into position. Figure 32. Installing the optical drive e.
  • Page 91 • The operating system of your computer does not reside on the storage drive installed in the front-access storage enclosure. Attention: If any of the above requirements are not met, do not remove or install the storage drive when the computer is turned on.
  • Page 92 a. Flex both sides of the bracket and align pins on the bracket with the corresponding holes in the new 3.5-inch storage drive. Notes: • Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.
  • Page 93 2. Unlock the enclosure cover with the provided key as shown. Press the notch to open the enclosure cover. Figure 39. Opening the front-access storage enclosure cover 3. Press the pit on the bracket cover, and then grasp the tilted cover to pull the bracket out of the front- access storage enclosure.
  • Page 94 b. Pivot the tab of the metal adapter upward. Then, push the adapter as shown until the four tabs on the adapter slide into the notches . Pivot the adapter as shown to remove it with the storage drive from the converter. Figure 42.
  • Page 95 a. Note the orientation of the connector on the new storage drive. Then, flex both sides of the adapter and align the four pins with the corresponding holes in the storage drive. Note: Do not touch the circuit board (if accessible) of the 2.5-inch storage drive. Figure 44.

  • Page 96: Device In The Multi-Drive Conversion Kit

    c. Flex both sides of the plastic bracket and align pins on the plastic bracket with the corresponding holes in the plastic frame of the converter. Notes: • Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.
  • Page 97 The multi-drive conversion kit (hereafter referred to as kit) might be equipped with either one or both of the following components: • Slim optical drive • Storage drive (such as hard disk drive, hybrid drive, or solid-state drive) Slim optical drive Note: The instructions on how to remove or install a slim optical drive in the kit also apply to the slim-optical- drive adapter.
  • Page 98 a. Align the three tabs on the bracket with the corresponding holes in the new slim optical drive. Then, install the bracket to the new slim optical drive. Figure 50. Installing the bracket to the new slim optical drive b. Insert the new slim optical drive into the kit until you hear a click. The slim optical drive is secured in place.
  • Page 99 3. Press the clip as shown to open the rear cover of the kit. Figure 52. Opening the rear cover of the kit 4. Press both clips simultaneously toward each other and pull the conversion bracket out of the rear of the kit.
  • Page 100 5. To remove the 3.5-inch storage drive, flex both sides of the conversion bracket and then remove the drive out of the bracket. Do not touch the circuit board on the drive. Figure 54. Removing the storage drive from the bracket 6.
  • Page 101 b. Release tabs , and from the corresponding slots. Figure 56. Releasing tabs from the corresponding slots c. Unfold the bracket as shown. Figure 57. Unfolding the bracket Chapter 7 Hardware removal and installation...
  • Page 102 d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 58. Inserting tabs into the corresponding slots 7. Install a 3.5-inch storage drive into the bracket by doing the following: a. Flex both sides of the bracket and align pins , and on the bracket with the corresponding holes in the new 3.5-inch storage drive.
  • Page 103 c. Slide the new 3.5-inch storage drive with bracket into the kit from the rear until the drive snaps into position. Figure 60. Installing the new 3.5-inch storage drive with bracket into the kit 8. Pivot the rear cover of the kit inward until you hear a click. Ensure that the rear cover is secured in place. Figure 61.
  • Page 104 3. Press the clip as shown to open the rear cover of the kit. Figure 62. Opening the rear cover of the kit 4. Press both clips simultaneously toward each other and pull the conversion bracket out of the rear of the kit.
  • Page 105 6. To install a 2.5-inch storage drive, ensure that the conversion bracket is folded. To fold the bracket, do the following: a. Remove pins and install them into slots Figure 65. Removing pins and installing them into new slots b. Pivot the bracket as shown to release tabs , and from the slots.
  • Page 106 d. Insert tabs , and into the corresponding slots. Ensure that the tabs are secured in place. Figure 68. Inserting the tabs into the corresponding slots 7. To install a 2.5-inch storage drive, do the following: a. Flex the bracket and align pins , and on the bracket with the corresponding holes in the new 2.5-inch storage drive.

  • Page 107: Coin-Cell Battery

    c. Slide the new 2.5-inch storage drive with bracket into the kit from the rear until the drive snaps into position. Figure 70. Installing the new 2.5-inch storage drive with bracket into the kit 8. Pivot the rear cover of the kit inward until you hear a click. Ensure that the rear cover is secured in place. Figure 71.

  • Page 108: Cover Presence Switch

    The coin-cell battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the coin-cell battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer. Refer to the “Lithium coin-cell battery notice”...

  • Page 109: Power Supply Assembly

    1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 61. 2. Locate the cover presence switch. See “Computer components” on page 5. 3. To remove the cover presence switch, do the following: a. Disconnect the cover presence switch cable from the cover presence switch connector on the system board.
  • Page 110 Install the new power supply assembly into the chassis so that the screw holes in the power supply assembly align with those in the chassis. c. Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. P520c User Guide...

  • Page 111: Heat-Sink-And-Fan Assembly

    d. Connect the power supply assembly cables to the system board and each of the drives. e. Secure the power supply assembly cables with the cable clips and ties in the chassis. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 112 b. Follow the following sequence to remove the four screws that secure the heat-sink-and-fan assembly to the system board: • Partially remove screw , then fully remove screw , and then fully remove screw • Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws to avoid any possible damage to the system board.

  • Page 113: Primary Storage Drive

    d. Connect the heat-sink-and-fan assembly cable to the microprocessor fan connector on the system board. See “Parts on the system board” on page 6. What to do next: • To work with another piece of hardware, go to the appropriate section. •...

  • Page 114: Secondary Storage Drive

    b. To install a new storage drive into the bracket, flex the bracket and align pin , pin , pin , and pin on the bracket with the corresponding holes in the storage drive. Do not touch the circuit board on the bottom of the storage drive.
  • Page 115 1. Prepare your computer. See “Preparing your computer and removing the computer cover” on page 61. 2. Locate the secondary storage drive. See “Computer components” on page 5. 3. To remove the secondary storage drive, do the following: a. Disconnect the signal cable and the power cable from the storage drive. b.

  • Page 116: 2.5-Inch Storage Drive

    c. Slide the new storage drive into the storage drive bay until it snaps into position. Figure 83. Installing the secondary storage drive d. Connect the signal cable and the power cable to the new storage drive. What to do next: •...
  • Page 117 c. Flex the sides of the bracket to remove the 2.5-inch to 3.5-inch storage-drive converter from the bracket. Figure 84. Removing the 2.5-inch to 3.5-inch storage-drive converter from the 3.5-inch storage-drive bracket d. Remove the four screws that secure the 2.5-inch storage drive. Then lift the storage drive out of the storage-drive converter.
  • Page 118 c. Install a new 2.5-inch storage drive into the storage-drive converter. Then install the four screws to secure the new storage drive to the storage-drive converter. Figure 86. Installing a new 2.5-inch storage drive into the storage-drive converter d. To install the storage-drive converter into the 3.5-inch storage-drive bracket, flex the bracket and align pin , pin , pin...

  • Page 119: Front Fan Assembly

    f. Connect the signal cable and the power cable to the storage drive. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 108. Front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information”...

  • Page 120: Rear Fan Assembly

    b. Pull the tips of the rubber mounts until the front fan assembly is secured in place. Figure 89. Installing the front fan assembly c. Connect the front-fan assembly cable to the front-fan connector on the system board. See “Parts on the system board”...
  • Page 121 b. The rear fan assembly is attached to the chassis by four rubber mounts. Break or cut the rubber mounts and gently pull the rear fan assembly out of the chassis. Figure 90. Removing the rear fan assembly 4. To install the rear fan assembly, do the following: a.

  • Page 122: Completing The Parts Replacement

    Completing the parts replacement CAUTION: After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting power and operating the computer. This action is important to help prevent unexpected electrical shock and help ensure the containment of an unexpected fire that could happen under extremely rare conditions.
  • Page 123 6. If there is any locking device available, lock the computer cover. See “Preparing your computer and removing the computer cover” on page 61. 7. Reconnect the external cables and power cords to the corresponding connectors on the computer. See “Hardware locations”...
  • Page 124 P520c User Guide...

  • Page 125: Chapter 8. Getting Information, Help, And Service

    Chapter 8. Getting information, help, and service This chapter provides information about getting help and support from Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Accessing the user guide in various languages To access the user guide in various languages, go to: http://www.lenovo.com/support...

  • Page 126: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 127: Using Other Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to . You also can contact the Lenovo Customer http://support.microsoft.com Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
  • Page 128 P520c User Guide...

  • Page 129: Appendix A. System Memory Speed

    MT/s. • The microprocessor models supported in your computer might vary. For a list of supported microprocessor models, contact the Lenovo Customer Support Center. Refer to the following information about the system memory speed: • Memory module types: DDR4 ECC RDIMM •...
  • Page 130 P520c User Guide...

  • Page 131: Appendix B. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 132 P520c User Guide...

  • Page 133: Appendix C. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 134 Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.

  • Page 135: Eurasian Compliance Mark

    The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

  • Page 136: Additional Regulatory Information

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http:// www.lenovo.com/support...

  • Page 137: Appendix D. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 138: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 139: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 140 P520c User Guide...

  • Page 141: Appendix E. Restriction Of Hazardous Substances (Rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/rohs-communication China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). © Copyright Lenovo 2017...
  • Page 142 Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules. Taiwan RoHS P520c User Guide...

  • Page 143: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 144 4. Follow the instructions on the screen. P520c User Guide...

  • Page 145: Appendix G. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 146 P520c User Guide...
  • Page 147 Appendix H. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkStation The ThinkStation logo ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.
  • Page 148 P520c User Guide...

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