Canon SORTER S-82 Service Manual
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Canon SORTER S-82 Service Manual

Canon SORTER S-82 Service Manual

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SORTER
SERVICE
MANUAL
REVISION 0
RY8-1393-000
JAN. 1999
©
COPYRIGHT
1999 CANON INC.
CANON SORTER S-82 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)

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  • Page 1 SORTER SERVICE MANUAL REVISION 0 RY8-1393-000 JAN. 1999 © COPYRIGHT 1999 CANON INC. CANON SORTER S-82 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
  • Page 2 COPYRIGHT © 1999 CANON INC Printed in Japan Imprimé au Japon Use of this manual should be strictly supervised to avoid disclosure confidential information. Prepared by PERIPHERAL PRODUCTS QUALITY PLANNING DIV. PERIPHERAL PRODUCTS TECHNICAL DOCUMENTATION DEPT. CANON INC. 5-1, Hakusan 7-chome, Toride-City, Ibaraki-Pref. 302-8501, Japan...

  • Page 3: Chapter 1 Product Information

    This Service Manual contains basic information required for after-sales service of the SORTER S-82. This information is vital to the service technician in maintaining the high print quality and per- formance of the SORTER S-82. This manual consists of following chapters: Chapter 1: Product information...
  • Page 4 DTP system This manual was produced on an Apple PowerMacintosh 9500/200 personal computer and output by an Apple LaserWriter 16/600 PS laser beam printer; final pages were printed on AGFA Selectset avantra 25. All graphics were produced with Macromedia FreeHand (E), and all documents and page layouts were created with QuarkXPress (E).

  • Page 5: Table Of Contents

    CONTENTS CHAPTER 1 PRODUCT INFORMATION FEATURES ......1-1 IV. INSTALLATION ....... 1-5 SPECIFICATIONS....1-2 A. Cautions for Installation ... 1-5 III. PARTS OF THE SORTER ..1-3 B. Installation Space....1-5 A. External Views ....1-3 C. Unpacking and Installation B.
  • Page 6 CHAPTER 4 TROUBLESHOOTING PREFACE ....... 4-1 A. Mechanical Adjustment ..4-17 A. Malfunction Diagnosis B. Electrical Adjustment..4-17 Flowchart ......4-1 C. LEDs, Test Pins, Jumpers B. Initial Check ..... 4-3 and Switches on PCBs ..4-17 SERVICE MODE ..... 4-4 VIII.
  • Page 7 CHAPTER 1 PRODUCT INFORMATION FEATURES ......1-1 III. PARTS OF THE SORTER ..1-3 SPECIFICATIONS....1-2 IV. INSTALLATION ....... 1-5...

  • Page 9: Features

    CHAPTER 1 I. FEATURES This sorter is operated in the following 4 modes in response to the command sent from the print- 1. Mail Box The 7 face-down bins are respectively allocated to each user. 2. Job Separation Face-down bins can be changed so that the printed paper can be sorted according to jobs. 3.

  • Page 10: Specifications

    CHAPTER 1 II. SPECIFICATIONS 1) Paper delivery method Face-up with 1 bin fixed (removable, printer tray is used) Face-down with 7 bins fixed 2) Loading method Face-down Mail box, job separation, stacker, sorting Face-up Simple loading 3) Printing paper types Face-down Plain paper, colored paper, and thick paper Face-up...

  • Page 11: Parts Of The Sorter

    CHAPTER 1 III. PARTS OF THE SORTER A. External Views 1: Top cover unit 2: Status LED 3: Face-up tray (printer FU tray) 4: Sorter adapter plate 5: Reversing tray 6: Power receptacle 7: Face-down bin Figure 1-3-1 8: Interface connector 9: Cable holder 10: Guide rail 11: Right cover...

  • Page 12: Cross Sectional View

    CHAPTER 1 B. Cross Sectional View Figure 1-3-3 1: Face-down bin 2: Reversing tray 3: Face-up tray (printer FU tray) 4: Sensor lever 5: Reversing roller 6: Face-up delivery roller 7: Feed roller 8: Face-up deflector 9: Face-down delivery roller 1 - 4...
  • Page 13 CHAPTER 1 IV. INSTALLATION A. Cautions for Installation Use the power source which meets the following requirements: AC: Rated voltage -10% to +6% Power frequency: 50/60Hz ±2Hz B. Installation Space Refer to the Service Manual of the printer. 1 - 5...
  • Page 14 CHAPTER 1 C. Unpacking and Installation Procedure Condensation will form on surfaces when brought into a warm room from the cold. Condensation on the surfaces of the sorter can cause feeding failures. Therefore, when moving the sorter to a warm environment, leave it packed in its box for at least an hour to acclimatize to room temperature.
  • Page 15 CHAPTER 1 2. Attaching the sorter to Your Printer 1) Remove the face-up tray attached to the side of the printer. Figure 1-4-2 2) Grasp the lock lever of the dial lock of the sorter adapter plate and squeeze it gently in the direction of the arrow to release the lock.
  • Page 16 CHAPTER 1 4) Grasp the lock lever of the dial lock and squeeze it gently in the direction of the arrow until it is locked in position. Lock lever Figure 1-4-5 5) Align the guide rail with the guide rail slot in the sorter adapter plate. Gently push the sorter towards the printer until it clicked into place.
  • Page 17 CHAPTER 1 6) Check whether the sorter attached to the printer is parallel to the printer. Figure 1-4-7 If not, adjust with the height adjusting lever under the sorter. Pushing the height adjusting lever rightward ( direction) raises the tray side of the sorter. Pushing the height adjusting lever leftward ( direction) lowers the tray side of the sorter.
  • Page 18 CHAPTER 1 7) Insert the left and then the right side of the reversing tray into the slot on the sorter. Figure 1-4-9 8) Insert the left and then the right side of the printer face-up tray into the slot on the sorter. Figure 1-4-10 1 - 10...
  • Page 19 CHAPTER 1 3. Connecting the Interface Cables Always turn the printer and sorter OFF and remove the plug from the AC outlet before con- necting or disconnecting the interface cable. 1) The sorter has two interface connectors. Use the upper connector (IN) to connect the sorter to the printer, and the lower connector (OUT) to connect the sorter to other optional devices.
  • Page 20 CHAPTER 1 D. Paper Jams When paper jams occur, follow the procedures below to remove the paper jammed inside the unit. 1. Paper James in the Face-up Area 1) Separate the sorter from the printer. 2) Open the top cover unit at the top of the sorter, then pull out the jammed paper. Top cover unit Paper Figure 1-4-13...
  • Page 21 CHAPTER 1 3. Paper Jams in the Transfer Area 1) If the paper is jammed at the right cover of the sorter, lift up the release lever and open the right cover in the direction of the arrow. Right cover Release lever Figure 1-4-15 2) Gently release the edge of paper by pulling the paper downwards, then remove the jammed...

  • Page 23: Chapter 2 Operation And Timing

    CHAPTER 2 OPERATION AND TIMING 1. This chapter describes the printer functions, the relationships between mechanisms and cir- cuits, and the timing of operations. Mechanical linkages are indicated by black and white lines ( ), the flow of control signals by solid arrows ( ), and the flow of groups of signals by outline arrows ( 2.

  • Page 25: Basic Operation

    CHAPTER 2 I. BASIC OPERATION A. Outline The sorter delivers the paper fed from the printer face-down or face-up. In case of face-down delivery, the job separation, sorting, etc. can be operated. These operations are controlled by the various commands sent from the printer through the option controller.

  • Page 26: Outline Of Electric Circuit

    CHAPTER 2 B. Outline of Electric Circuit The operation sequence of the sorter is controlled by the sorter driver PCB. The sorter driver PCB employs an 8-bit microcomputer (CPU) and performs the sequence control and serial com- munication with the option controller PCB. The sorter driver PCB drives the solenoids, motor, etc.

  • Page 27: Inputs/Outputs Of The Sorter Driver

    CHAPTER 2 C. Inputs/Outputs of the Sorter Driver Full-load sensor PCB Sorter driver PCB PI 1 J301-11 J8-11 1BIN-FUL "H" when sensor Full-load sensor 1 J8-8 J301-8 detects paper. PI 2 J301-7 J8-7 2BIN-FUL "H" when sensor detects paper. Full-load sensor 2 PI 3 J301-6 J8-6...
  • Page 28 CHAPTER 2 Sorter driver PCB Paper sensor PCB PI 1 J305-1 J7-1 J7-9 J305-9 1BIN-EMP "H" when sensor Paper sensor 1 detects paper. PI 2 J305-8 J7-8 2BIN-EMP "H" when sensor detects paper. Paper sensor 2 PI 3 J305-7 J7-7 3BIN-EMP "H"...
  • Page 29 CHAPTER 2 Sorter driver PCB J9-1 J401-3 J9-3 J401-1 Entrance sensor IN-S "H" when sensor detects paper. J9-2 J401-2 Face-up sensor PCB J306-3 J9-5 Face-up delivery J306-2 J9-6 "H" when sensor detects paper. FU-S paper sensor J306-4 J9-4 Face-up paper J306-1 J9-7 "H"...
  • Page 30 CHAPTER 2 Sorter driver PCB +24V J501-6 J1-1 J501-5 J1-2 J501-4 J1-3 HMOT A Feed motor J501-3 J1-4 /HMOT A Feed motor rotation control signals J501-2 J1-5 HMOT B J501-1 J1-6 /HMOT B LED PCB "H" when sorter and printer J307-3 J9-8 LED GR...

  • Page 31: Feed/Drive System

    CHAPTER 2 II. FEED/DRIVE SYSTEM A. Outline The sorter delivers the paper sent from the printer face-up or face-down according to the com- mands sent from the video controller through the option controller. In case of face-up delivery, the paper is simply loaded into the face-up tray. In case of face-down delivery, the paper can be delivered to the 7 face-down bins in the fol- lowing 4 modes.
  • Page 32 CHAPTER 2 Option controller PCB Sorter driver PCB Face-up sensor PCB (FU FULL S) (FU S) Full-load (IN S) (TURN-S) Paper sensor sensor PCB PI10 (1BIN-FUL) (1BIN-EMP) (2BIN-FUL) (2BIN-EMP) (3BIN-FUL) (3BIN-EMP) PI11 (PASI-S) (4BIN-FUL) (4BIN-EMP) (5BIN-FUL) (5BIN-EMP) (6BIN-FUL) (6BIN-EMP) (7BIN-FUL) (7BIN-EMP) Figure 2-2-1 : Paper detection signal...
  • Page 33 CHAPTER 2 Option controller PCB Sorter driver PCB SL4 SL3 Figure 2-2-2 : Reversing solenoid drive signal M1 : Feed motor : Face-up deflector solenoid drive signal SL1 : Reversing solenoid : Feed motor drive signal SL2 : Face-up deflector solenoid : Face-down deflector solenoid 1 drive signal SL3 : Face-down deflector solenoid 1 : Face-down deflector solenoid 2 drive signal...
  • Page 34 CHAPTER 2 B. Face-up Feed/Delivery When the paper sent from the printer is to be delivered face-up, the sorter driver receives a com- mand from the option controller and drives the feed motor (M1) to rotate the face-up delivery roller and entrance roller. When the entrance sensor (PI9) detects the paper sent from the print- er, the face-up deflector solenoid (SL2) is turned ON to switch the deflector to the face-up side so that the paper is fed without being reversed and delivered to the face-up tray.
  • Page 35 CHAPTER 2 C. Face-down Feed/Delivery 1. Reversing operation When the paper sent from the printer is to be delivered face-down, the sorter driver receives a command from the option controller and drives the feed motor (M1) to rotate the entrance roller, reversing roller, feed roller and face-down delivery roller.
  • Page 36 CHAPTER 2 a. Clockwise/Counterclockwise rotation of the reversing roller Configuration of the gears in the drive unit that rotate the reversing roller clockwise(CW)/coun- terclockwise(CCW) are shown in the figure below. Drive gear Clockwise gear Reversing main gear Counterclockwise gear Reversing relay gear Reversing solenoid Reversing roller gear Figure 2-2-5...
  • Page 37 CHAPTER 2 1) The drive gear rotates in the linkage with the rotation of the feed motor (M1). At this time, the reversing main gear, clockwise gear and counterclockwise gear do not rotate since the cam is fixed with the claw of the reversing solenoid. Drive gear Counterclockwise gear Clockwise gear...
  • Page 38 CHAPTER 2 3) When the clockwise gear is disengaged from the reversing relay gear, the reversing relay gear and reversing roller gear stop rotating. Figure 2-2-8 4) The counterclockwise gear rotates in the linkage with the reversing main gear. When the counterclockwise gear is engaged with the reversing roller gear, the reversing roller is rotat- ed CCW.
  • Page 39 CHAPTER 2 2. Mail Box After the paper is reversed, it is fed back into the sorter by the rotation of the feed roller and detected by the reversing sensor (PI10). Then, the sorter driver turns ON either the deflector solenoid 1 (SL3) or 2 (SL4) according to the specified delivery bin, and the paper is delivered to the specified face-down bin.
  • Page 40 CHAPTER 2 3. Job Separation After the paper is reversed, it is fed back into the sorter by the rotation of the feed roller and detected by the reversing sensor (PI10). Then, the sorter driver turns ON either the deflector solenoid 1 (SL3) or 2 (SL4) according to the specified delivery bin, and the paper is delivered to the specified face-down bin.
  • Page 41 CHAPTER 2 4. Stacker After the paper is reversed, it is fed back into the sorter by the rotation of the feed roller and detected by the reversing sensor (PI10). Then, the sorter driver turns ON either the deflector solenoid 1 (SL3) or 2 (SL4) according to the specified delivery bin, and the paper is delivered to the specified face-down bin.
  • Page 42 CHAPTER 2 5. Sorting After the paper is reversed, it is fed back into the sorter by the rotation of the feed roller and detected by the reversing sensor (PI10). Then, the sorter driver turns ON either the deflector solenoid 1 (SL3) or 2 (SL4) according to the specified delivery bin, and the paper is delivered to the specified face-down bin.
  • Page 43 CHAPTER 2 D. Detecting Paper Jam The following sensors are provided to detect presence of paper and whether it is being fed nor- mally. • Entrance sensor (PI9) • Reversing sensor (PI10) • Vertical path sensor (PI11) • Face-up delivery sensor (Face-up sensor PCB, PI1) The CPU determines whether or not a paper jam has occurred by checking for the presence of paper in the sensor at the timing stored in the CPU on the sorter driver.
  • Page 44 CHAPTER 2 8. Reversing stationary jam The CPU assesses a reversing stationary jam if the trailing edge of the paper does not pass through the reversing sensor (PI10) within a specified period of time (T3) after the sensor detects the leading edge of the paper. The CPU also assesses a reversing stationary jam if the reversing sensor (PI10) is ON about 0.3 seconds after the sensor detects the trailing edge of the paper.
  • Page 45 CHAPTER 2 III. POWER SUPPLY A. Outline The power supply unit employs a remote switch system. When the printer is turned ON, the printer outputs a command to the option controller via the video controller. The option controller outputs a POWER-ON signal (PWRON-IN) to the power supply unit via the sorter driver according to this command to turn ON the power.
  • Page 47 CHAPTER 3 THE MECHANICAL SYSTEM PREFACE ....... 3-1 IV. SENSORS/SWITCHES ..... 3-8 EXTERNALS ......3-2 SOLENOIDS/MOTOR ....3-12 III. MAIN UNITS ......3-6 VI. PCBS ........3-15...

  • Page 49: Preface

    CHAPTER 3 I. PREFACE This chapter describes the disassembly and reassembly procedures of the sorter. The service technician is to identify the cause of malfunction according to "Chapter 4 Troubleshooting" and to replace the defective part(s) following the disassembly procedure of each part.

  • Page 50: Externals

    CHAPTER 3 II. EXTERNALS B. External Covers 1. Front cover 1) Remove the 2 screws and 3 claws, and A. Location then take off the front cover by shifting the latch lever. Reversing tray Face-down bin Top cover unit Rear cover Screws Front cover Right cover...
  • Page 51 CHAPTER 3 3. Top cover unit 4) Remove the screw and then the face-up 1) Remove the front and rear covers. sensor PCB. Holding the claw, take off 2) Open the top cover unit. the sensor flag. 3) Remove the 2 screws and then the top cover bracket.
  • Page 52 CHAPTER 3 4. Right cover 4) Lifting up the right cover, remove the 1) Remove the front cover. cover from the side frame stopper. 2) Remove the spring, and then take out the latch lever by spreading the claw. Side frame stopper Right cover Latch lever Spring...
  • Page 53 CHAPTER 3 5. Face-down bin 1) Remove the right cover. 2) Remove the 18 screws. Screws Figure 3-2-10 3) Take out the face-down bin by pulling it to the left. 3 - 5...

  • Page 54: Main Units

    CHAPTER 3 III. MAIN UNITS 4) Remove the 3 screws and then the drive unit. A. Drive Unit 1) Following the rear cover removal proce- dure on Page 3-2, take off the rear cover. 2) Remove the 3 screws and disconnect the 2 connectors.

  • Page 55: Reversing Unit

    CHAPTER 3 B. Reversing Unit 5) Remove the screw and then the LED 1) Following the removal procedures of the PCB mount. front and rear covers on Page 3-2, take off the front and rear covers. 2) Open the top cover unit. 3) Remove the screw.

  • Page 56: Sensors/Switches

    CHAPTER 3 IV. SENSORS/SWITCHES A. Location Figure 3-4-1 1: Entrance sensor 2: Reversing sensor 3: Vertical path sensor 4: Deflector solenoid sensor 5: Full-load sensor 1 to 7, joint sensor (full-load sensor PCB) 6: Paper sensor 1 to 7 (paper sensor PCB) 7: Face-up full-load sensor 8: Face-up delivery paper sensor 9: Top cover open/close detection switch...

  • Page 57: Entrance Sensor

    CHAPTER 3 B. Entrance Sensor C. Reversing Sensor 1) Following the removal procedures of the 1) Following the rear cover removal proce- front and rear covers on Page 3-2, dure on page 3-2, remove the rear cover. remove the front and rear covers. 2) Disconnect the connector.

  • Page 58: Vertical Path Sensor

    CHAPTER 3 D. Vertical Path Sensor E. Deflector Solenoid Sensor 1) Following the rear cover removal proce- 1) Following the rear cover removal proce- dure on Page 3-2, remove the rear cover. dure on Page 3-2, remove the rear cover. 2) Disconnect the connector.

  • Page 59: Full-Load Sensor 1 To 7/Joint Sensor

    CHAPTER 3 F. Full-load Sensor 1 to 7/Joint Sensor Top Cover Open/Close Detection 1) Following the full-load sensor PCB Switch and Right Cover Open/Close removal procedure on Page 3-17, Detection Switch (Cover Open/Close remove the full-load sensor PCB. Detection Switch Unit) 1) Following the front cover removal proce- G.

  • Page 60: Solenoids/Motor

    CHAPTER 3 V. SOLENOIDS/MOTOR A. Location Figure 3-5-1 1: Reversing solenoid 2: Face-up deflector solenoid 3: Deflector solenoid unit 4: Feed motor 3 - 12...

  • Page 61: Reversing Solenoid

    CHAPTER 3 B. Reversing Solenoid C. Face-up Deflector Solenoid 1) Following the rear cover removal proce- 1) Following the front cover removal proce- dure on Page 3-2, remove the rear cover. dure on page 3-2, remove the front 2) Remove the screw, disconnect the con- cover.

  • Page 62: Deflector Solenoid Unit

    CHAPTER 3 D. Deflector Solenoid Unit E. Feed Motor 1) Following the rear cover removal proce- 1) Following the rear cover removal proce- dure on Page 3-2, remove the rear cover. dure on Page 3-2, remove the rear cover. 2) Remove the 2 screws and then the 2) Remove the screw, and then take off the deflector link guide.

  • Page 63: Pcbs

    CHAPTER 3 VI. PCBS A. Location Figure 3-6-1 1: Sorter driver PCB 2: Paper sensor PCB 3: Full-load sensor PCB 4: Face-up sensor PCB 5: LED PCB 6: Power supply PCB 3 - 15...

  • Page 64: Sorter Driver Pcb

    CHAPTER 3 B. Sorter Driver PCB C. Paper Sensor PCB 1) Following the rear cover removal proce- 1) Following the rear cover removal proce- dure on Page 3-2, remove the rear cover. dure on Page 3-2, remove the rear cover. 2) Remove the 2 screws, disconnect the 9 2) Remove the 2 screws and then the 2 connectors, and then holding the 2...

  • Page 65: Full-Load Sensor Pcb

    CHAPTER 3 D. Full-load Sensor PCB E. Face-up Sensor PCB 1) Following the rear cover removal proce- 1) Following the front cover removal proce- dure on Page 3-2, remove the rear cover. dure on Page 3-2, remove the front 2) Remove the 4 screws, disconnect the 4 cover.

  • Page 66: Led Pcb

    CHAPTER 3 F. LED PCB G. Power Supply PCB 1) Following the front cover removal proce- 1) Following the rear cover removal proce- dure on Page 3-2, remove the front dure on Page 3-2, remove the rear cover. cover. 2) Remove the 2 screws, disconnect the 2 2) Remove the screw, disconnect the con- connectors, and then take out the nector, and then take off the LED PCB.

  • Page 67: Chapter 4 Troubleshooting

    CHAPTER 4 TROUBLESHOOTING PREFACE ....... 4-1 VI. MALFUNCTION STATUS SERVICE MODE ..... 4-4 TROUBLESHOOTING ....4-15 III. PAPER JAM ......4-9 VII. MEASUREMENT AND IV. PAPER TRANSPORT ADJUSTMENT ......4-17 TROUBLESHOOTING ....4-13 VIII. MAINTENANCE AND MALFUNCTION SERVICING......4-19 TROUBLESHOOTING ....4-14 IX.

  • Page 69: Preface

    CHAPTER 4 I. PREFACE A. Malfunction Diagnosis Flowchart The malfunctions that occur in the sorter are broadly classified into four factors; "paper jams," "paper transport troubleshooting," "malfunction troubleshooting," and "malfunction status troubleshooting." If a malfunction occurred in the sorter, the service technician is to find the factor according to the malfunction diagnosis flowchart and to clear the problem following the action procedure for each malfunction.
  • Page 70 CHAPTER 4 Initial check execution Power ON (Note 1) Refer to the item, Displays "operator call" Displays "READY"? "malfunction troubleshooting" or "service call"? Refer to the item, "malfunction Is test paper delivery status troubleshooting" executable? Conduct test paper delivery (Note 2) Refer to the item, "paper jams"...

  • Page 71: Initial Check

    CHAPTER 4 B. Initial Check 1. Installation environment Refer to the Service Manual for the printer. 2. Paper checks • The recommended paper for the sorter is used. • Paper is not damp. 3. Condensation During winter, particularly when moving the sorter into a warm room from a cold location such as a warehouse, various problems can occur due to condensation in the sorter.

  • Page 72: Service Mode

    CHAPTER 4 II. SERVICE MODE A. Outline LED PCB Sorter driver PCB Power supply PCB Status LED Stand alone mode switch Service LED Joint sensor lever DIP switches Figure 4-2-1 The sorter has an status LED (LED1: LED PCB), which allows the user to check the condition of the sorter, and a service LED (LED1: sorter driver PCB), which allows the service technician to check the operation when a malfunction occurred in the sorter.

  • Page 73: Service Mode

    CHAPTER 4 B. Service Mode 1. Service LED indications Details of failures, errors, and other troubles of the sorter are indicated by the flashing fre- quencies of the service LED (LED1: lighting in red) on the sorter driver PCB. Refer to the table below for details.
  • Page 74 CHAPTER 4 2. Operation Check When sensors, motors, switches or solenoids of the sorter are suspected to be defective or replaced, you can check whether they are operating normally or not by operating the DIP switch- es (SW1) on the sorter driver PCB. The operation check can be conducted in 3 modes: self-drive mode 1, 2 and sensor check mode according to the combinations of the DIP switches (SW1).
  • Page 75 CHAPTER 4 a. Self-drive mode The self-drive mode consists of 2 modes: self-drive mode 1 and self-drive mode 2. The self-drive mode 1 delivers the first sheet of paper to the face-up tray, 2nd sheet to the face-down bin 1, 3rd sheet to the face-down bin 2, and so forth. After the paper delivery to the face-down bin 7, the next sheet will be delivered to the face-up tray.
  • Page 76 CHAPTER 4 b. Sensor check mode The sensor check mode allows you to check the following sensors. Entrance sensor Joint sensor Reversing sensor Paper sensor 1 to 7 Vertical path sensor Face-up delivery sensor Deflector solenoid sensor Face-up full-load sensor Full-load sensor 1 to 7 Follow the procedure below to perform the operation check.

  • Page 77: Paper Jam

    CHAPTER 4 III. PAPER JAM If the factor of a malfunction was determined as "paper jam", check the block in which the paper jam occurred, find out the defective part and rectify the problem. The paper path is broadly divided into 3 blocks: 1. face-up delivery block, 2. printer connect- ing block and 3.
  • Page 78 CHAPTER 4 J-1 Face-up delivery block <Possible causes> 1. Worn/deformed/dirty face-up delivery roller Action: Clean the roller if dirty. Replace it if worn or deformed. 2. Worn/deformed/dirty reversing roller Action: Clean the roller if dirty. Replace it if worn or deformed. 3.
  • Page 79 CHAPTER 4 Action: Replace the lever if damaged. If the problem persists after replacing the lever, replace the entrance sensor (PI9). 3. Defective entrance sensor lever spring Action: Set the spring in the right position if it is out of place. Replace it if deformed or damaged.
  • Page 80 CHAPTER 4 Action: Perform the sensor check mode on Page 4-8 to see whether or not the sensor is in fact defective. Replace the paper sensor PCB if the sensor is found defective. 8. Reversing sensor lever does not move smoothly or is damaged. Action: Replace the lever if damaged.

  • Page 81: Paper Transport Troubleshooting

    CHAPTER 4 IV. PAPER TRANSPORT TROUBLESHOOTING T-1 Wrinkles <Possible causes> 1. Worn or deformed roller Action: Check the rollers and replace any worn or deformed roller. T-2 Bent leading edge <Possible causes> 1. Scarred or deformed feed guide Action: Check the paper path and replace any scarred or deformed feed guide. T-3 Skew <Possible causes>...

  • Page 82: Malfunction Troubleshooting

    CHAPTER 4 V. MALFUNCTION TROUBLESHOOTING N-1 No power <Possible causes> 1. No POWER-ON signal is input due to poor contact in interface connector. Action: Reconnect the interface connector. 2. Blown fuse Action: Remove the power supply unit and replace the fuse. 3.

  • Page 83: Malfunction Status Troubleshooting

    CHAPTER 4 VI. MALFUNCTION STATUS TROUBLESHOOTING M-1 Face-down deflector solenoid 1, 2 failure <Possible causes> 1. Poor contact in face-down deflector solenoid 1 drive signal line connector. Action: Reconnect the connector J2 on the sorter driver PCB. 2. Poor contact in face-down deflector solenoid 2 drive signal line connector. Action: Reconnect the connector J4 on the sorter driver PCB.
  • Page 84 CHAPTER 4 M-3 The printer cannot become READY because the sorter outputs "Door open status" when the covers are closed. <Possible causes> 1. Projection on the top cover unit, which presses the top cover open/close detection switch, is damaged. Action: Replace the part with the projection. 2.

  • Page 85: Measurement And Adjustment

    CHAPTER 4 VII. MEASUREMENT AND ADJUSTMENT A. Mechanical Adjustment No adjustment is required for the mechanical system of this sorter. B. Electrical Adjustment No adjustment is required for the electrical system of this sorter. C. LEDs, Test Pins, Jumpers and Switches on PCBs Only the LEDs, test pins, jumpers, and switches required for after-sales service in the field are listed below.
  • Page 86 CHAPTER 4 1. Sorter driver PCB LED1 Figure 4-7-1 Table 4-7-1 Function Various check can be conducted by turning ON/OFF the DIP switches. Refer to Figure 4-2-3 on Page 4-6 for the operation check. LED1 Indicates condition of the sorter. 4 - 18...

  • Page 87: Maintenance And Servicing

    CHAPTER 4 VIII. MAINTENANCE AND SERVICING A. Periodic Replacement Parts No parts require periodic replacement in this sorter. Note: Periodic replacement parts are the parts that must be replaced at regular intervals, even if they are functioning properly and show no signs of wear. (Failure of these parts can seriously affect the performance.) These parts should be replaced during a regular ser- vice visit closest to the end of the parts expected life.

  • Page 88: Location Of Connectors

    CHAPTER 4 IX. LOCATION OF CONNECTORS J602 J501 J603 J601 J604 Figure 4-9-1 4 - 20...
  • Page 89 CHAPTER 4 J305 J302 J307 J402 J306 J301 J401 J303 J403 J404 J304 Figure 4-9-2 4 - 21...

  • Page 91: Appendix

    APPENDIX GENERAL CIRCUIT DIAGRAM A-1 LIST OF SIGNALS ....A-3...
  • Page 93 I. GENERAL CIRCUIT DIAGRAM Face-up sensor PCB LED PCB Top cover Right cover LED1 Face-up delivery Face-up paper open/close open/close Feed motor Entrance sensor Status LED Reversing Face-up deflector Deflector Deflector paper sensor full sensor detection detection solenoid solenoid solenoid 1 solenoid 2 switch switch...

  • Page 95: Input/Output Signals To Sorter Driver Pcb

    APPENDIX II. LIST OF SIGNALS A. Input/output signals to sorter driver PCB Connector Abbreviation I/O Logic Signal name +24V +24V HMOY-A Feed motor control signal /HMOY-A Feed motor control signal HMOY-B Feed motor control signal /HMOY-B Feed motor control signal +24V GSOL Face-up deflector solenoid drive signal...
  • Page 96 APPENDIX Connector Abbreviation I/O Logic Signal name SEL-EMP Paper detection signal 7BIN-EMP Paper detection signal 7 6BIN-EMP Paper detection signal 6 5BIN-EMP Paper detection signal 5 4BIN-EMP Paper detection signal 4 3BIN-EMP Paper detection signal 3 2BIN-EMP Paper detection signal 2 1BIN-EMP Paper detection signal 1 SGND...
  • Page 97 Prepared by PERIPHERAL PRODUCTS QUALITY PLANNING DIV. PERIPHERAL PRODUCTS TECHNICAL DOCUMENTATION DEPT. CANON INC Printed in Japan REVISION 0 ( JAN. 1999 ) 5-1, Hakusan 7–chome, Toride-City, Ibaraki-Pref. 302-8501, Japan...
  • Page 98 The printing paper contains 70% waste paper. PRINTED IN JAPAN (IMPRIME AU JAPON) 0199AB0.70 CANON INC.

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