Table of Contents
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6 -
- A
Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance.
Ths section also tells you how to obtain serv
publications and how to report any safety defects.
7-2
Customer Satisfaction Procedure
7-4
Customer Assistance for Text Telephone
(TTY) Users
7-5
Roadside Service
7-7
Roadside Service for the Hearing or
Speech Impaired
7-8
Gold Key Courtesy Transportation
7-8
Transportation Options
7-1 1
GM Participation in an Alternative Dispute
Resolution Program
7-12
7- 12
7- 13
7- 13
7-13
Warranty Information
Reporting Safety Defects to the United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects to General Motors
Ordering Service and Owner fiblications
in Canada
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