Section 7 Customer Assistance Information; Customer Satisfaction Procedure - Cadillac 1996 Eldorado Owner's Manual

Section 7 Customer Assistance Information
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Here you will find out how to contact Cadillac if you
Customer Satisfaction Procedure
need assistance. This section also tells you how to obtain
service publications and how to report any safety
defects.
This section includes information on:
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The Customer Satisfaction Procedure
Customer Assistance for Text Telephone (TTY)
Users
Roadside Service
Gold Key Courtesy Transportation
BBB Auto Line - Alternative Dispute Resolution
Program
Reporting Safety Defects
Service and Owner Publications
Your satisfaction and goodwill are important to your
dealer and Cadillac. Normally, any concern you may
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