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Who Will Repair Your Cadillac At Roadside
? ? ?
In many cases, the advisor at the Roadside Service Center
can
provide
instructions to get you back on the road.
To resolve more complex problems, the advisor
will page an
experienced Cadillac dealership Service Technician. The technician
will
call
you and evaluate the possible cause. If a roadside repair is possible,
the technician
will
come to your location and provide
a permanent or
temporary repair.
What
I
Your
Cadillac Is In An Unsafe Location Or
On A
t
irnited
Access
Highway ? ? ?
If your
car
is
located in an area that is determined to be unsafe
(by
you,
the advisor or the technician) or if the vehicle is on
a
limited access
freeway or regulated highway, the advisor
will
arrange to tow
your
Cadillac to a safe location, where service
can
be performed. Additional
assistance
will
be provided if necessary.
WItat If Your Cadillac Cannot Be Repaired
At Roadside ? ? ?
If your
car cannot
be
repaired at roadside within a reasonable period of
time (approximately
45
minutes) or requires the resources of
a
Cadillac
dealership service facility,
the
advisor will arrange
a t o w service
for
you.
Towing may
also
be necessary after the technician has attempted
a
repair, but determines that your
car
cannot be repaired at roadside.
Tow services are provided by independent companies,
so
therefore,
Cadillac is not responsible for the tow company. During the 48 months
or
50,000
miles/8O,OOO kilometers warranty period, towing services are
covered for any disablement.
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