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Will Roadside Service Cost
You
? ? ?
There is no cost to
call
the toll-free Roadside Service number. Many
times Roadside Advisors
can
assist you over the phone.
There is no cost for Roadside Service
if the repair is under warranty or
the provided service is one of the covered Emergency Road Services.
If a dealership Service Technician travels to your location, and the
$emir is not covered under warranty, there is a nominal service
fee
to
cover the technician's travel
to and from your location. Labor is
charged at one and half times the Cadillac dealership retail labor rate,
with a
30
minute minimum. There is also a charge for any parts
used
and a mileage fee if the technician travels beyond
30
miles.
How Do You Pay For Roadside Service
? ? ?
Payment is due at the time services
are performed if it is determined
they are non-warranty related. Payment may be made by cash, personal
check or any major credit card honored by the participating Cadillac
dealership, tow service or locksmith.
In some instances where warranty determination cannot be made, the
charges must still be paid. Retain the bill and submit it to an authorized
Cadillac dealership Service Department for review. If the repair
is
determined to be covered by warranty the dealer
will
expedite
reimbursement directly to you.
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